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Hotel Donaustadt Kagran

Photo gallery for Hotel Donaustadt Kagran

Free daily buffet breakfast
In-room safe, desk, free WiFi, bed sheets
Reception
Front of property
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Donaufelderstraße 232, Vienna, Vienna, 1220
  • Place, Donau Zentrum
    ‪12 min walk‬
  • Place, Alte Donau
    ‪16 min walk‬
  • Place, Vienna International Centre
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Room amenity

Standard Double Room

8.6 out of 10
Excellent
(26 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

7.2 out of 10
Good
(18 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Single Room | Room amenity

Single Room

7.8 out of 10
Good
(7 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Room amenity

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Vienna

Hotel Donaustadt Kagran puts you in the heart of Vienna, within a 20-minute stroll of Donau Zentrum and Alte Donau. Highlights at this hotel include free buffet breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Plus you'll find express check-out, free newspapers in the lobby and multilingual staff. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Donaustadt hotel include Vienna International Centre and Prater.

What's nearby

  • Donau Zentrum - 12 min walk - 1.1 km
  • Alte Donau - 16 min walk - 1.4 km
  • Donaupark - 4 min drive - 2.8 km
  • Vienna International Centre - 4 min drive - 2.8 km
  • Gaensehaeufel - 4 min drive - 2.5 km

Getting around

  • Vienna Floridsdorf Station - 4 min drive
  • Saikogasse Tram Stop - 4 min walk
  • Vienna International Airport (VIE) - 19 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Shirakiya - ‬7 min walk
  • ‪Napoleon - ‬10 min walk
  • ‪Türkis - ‬13 min walk

About this property

Hotel Donaustadt Kagran

Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Hotel Donaustadt Kagran. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Vienna hotel is smoke free.

  • 58 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel Donaustadt Kagran offers 58 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hotel Kagran
Best Western Hotel Kagran Vienna
Best Western Kagran
Best Western Kagran Vienna
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran
Donaustadt Kagran Vienna
Donaustadt Kagran
Hotel Donaustadt Kagran Hotel
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran Hotel Vienna

Frequently asked questions

What is the cancellation policy at Hotel Donaustadt Kagran?

Hotel Donaustadt Kagran offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Donaustadt Kagran?

Yep, Hotel Donaustadt Kagran has a covered self car park for EUR 20 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Hotel Donaustadt Kagran serve breakfast?

Yeah, complimentary buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Donaustadt Kagran?

No, Hotel Donaustadt Kagran does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Donaustadt Kagran?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Donaustadt Kagran?

No, pets are not allowed.

Hotel Donaustadt Kagran Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 276 out of 781 reviews
Rating 8 - Good. 352 out of 781 reviews
Rating 6 - Okay. 115 out of 781 reviews
Rating 4 - Poor. 20 out of 781 reviews
Rating 2 - Terrible. 18 out of 781 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Csilla, Szentendre

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel. Nice, helpful staff. Adequat brekfeast. Highly recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities
yes
Stayed 6 nights in Dec 2025

10/10 Excellent

Manoj Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 2 nights in Nov 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean spacious room Close to public transportation Decent breakfast Separate water closet which was nice Elevator also!!
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities
All good and positiv:)
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel Artur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Csilla, Szentendre

Liked: Property conditions & facilities
.
Stayed 6 nights in Nov 2025

10/10 Excellent

VALWYNNE, PETERBOROUGH

Stayed 3 nights in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
The room is clean, spaceful. There is only one mistake - there is no fridge here. But it is not so important through actual season.
Stayed 3 nights in Oct 2025

10/10 Excellent

Feristah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Kind and helpful staff. We tried to contact the hotel about our dietary needs. There was no reply but the breakfast host helped as soon as she could after our arrival. There's also clearly a problem with the door keys losing their magnetic stripe data. Keep the cards away from phones and sources of magnetic fields or you will get locked out!
Stayed 6 nights in Oct 2025

10/10 Excellent

Andres David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hôtel ! Je conseille fortement. Bien placé car à 2 minutes à pied d'une station métro U1 à 10 minutes du centre. Excellent rapport qualité prix. L'accueil est top. Petit déjeuner super. C'est propre.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Close by to things.
Stayed 2 nights in Sep 2025

8/10 Good

Brigitte

Stayed 3 nights in Sep 2025

2/10 Terrible

LUCIAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 6 nights in Aug 2025

10/10 Excellent

TUNU

6/10 Okay

Anne-Kristin

Liked: Cleanliness
Disliked: Staff & service
I was given two room cards for my single room but only took on with me going out for supper. I was told to use the garage entrance after 8 pm. Unfortunately the key card did not work and I had to wait in front of the hotel for 90 min before a nice security guard let me in. Since it got dark and the area is not pleasant I felt very uncomfortable waiting. On a positive note the breakfast service was very pleasant. But please advice your guest to take always the two room keys and have a faster service to help guest that are locked out of the property.
Stayed 1 night in Aug 2025

6/10 Okay

Kanwal, Surrey

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Front has limited hours. If you need anything no one there to respond your concerns. Floors and carpets are old.
Stayed 1 night in Aug 2025

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family stay

It was great staying at this hotel. We were on a family holiday and we all loved it. Clean rooms, comfortable beds, great location ( just about 5 minutes walk to the metro station). Also about 4 minutes to tram stop. Free breakfast which was also good. Nice and welcoming staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as good as expected, I would definitely stay here again, where I to come back to Wien
Stayed 2 nights in Aug 2025

2/10 Terrible

KABGIL

Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to find just a short walk from the underground line U1 very friendly staff very clean room The only down side no tea or coffee making facilities in the room Breakfast. Had a good continental selection
Stayed 2 nights in Jul 2025