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Hotel Gilbert

4.0 star property
Hotel with a coffee shop/cafe, steps from MuseumsQuartier

Photo gallery for Hotel Gilbert

Interior
Creator video
Reception
Interior detail
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Breite Gasse 9, Vienna, Vienna, 1070
  • Place, Museum of Art History
    ‪5 min walk‬
  • Place, Hofburg Imperial Palace
    ‪8 min walk‬
  • Place, Spanish Riding School
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Large)

Double Room (Large)

Double Room (Large)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft (Top Floor)

Loft (Top Floor)

Loft (Top Floor)

  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Mercure Wien City

Leopoldstadt
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 195 reviews
The price is NZ$223
includes taxes & fees
1 Mar - 2 Mar
Mercure Wien City

About the area

Vienna

Hotel Gilbert places you steps from MuseumsQuartier and within a 10-minute stroll of Museum of Art History. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Added amenities include a coffee shop/cafe and laundry facilities. .Sights within a 10-minute walk of this 4-property class Neubau hotel include Austrian Parliament Building and Hofburg Imperial Palace.

What's nearby

  • MuseumsQuartier - 2 min walk - 0.2 km
  • Museum of Art History - 5 min walk - 0.4 km
  • Hofburg Imperial Palace - 8 min walk - 0.7 km
  • Vienna Christmas Market - 11 min walk - 1.0 km
  • Spanish Riding School - 13 min walk - 1.1 km

Getting around

  • Volkstheater U-Bahn - 3 min walk
  • Vienna (XWW-Vienna West Train Station) - 4 min drive
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Rote Bar - ‬5 min walk
  • ‪Centimeter II - ‬3 min walk
  • ‪Glacis Beisl - ‬2 min walk
  • ‪Santos Neubau - ‬2 min walk
  • ‪Batoni Restaurant - ‬3 min walk

About this property

Hotel Gilbert

Hotel with a coffee shop/cafe, steps from MuseumsQuartier
There's a coffee shop/cafe on site. Public spaces have free WiFi. A business centre and meeting rooms are available. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Gilbert. A complete renovation of Hotel Gilbert was completed in November 2021.

This 4-star Vienna hotel is smoke free.

  • 57 guestrooms or units
  • 6 levels
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site
  • Coffee shop
Hotel Gilbert offers 57 accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. 43-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No lift

More

  • 6 floors
  • Banquet hall
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Gilbert Hotel
Hotel Gilbert Vienna
Hotel Gilbert Hotel Vienna

Frequently asked questions

What is the cancellation policy at Hotel Gilbert?

Hotel Gilbert offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel Gilbert?

No, Hotel Gilbert does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Gilbert?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Gilbert?

No, only service animals are allowed.

Hotel Gilbert Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 132 reviews
Rating 8 - Good. 22 out of 132 reviews
Rating 6 - Okay. 7 out of 132 reviews
Rating 4 - Poor. 1 out of 132 reviews
Rating 2 - Terrible. 4 out of 132 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gym was incredible, had so much. Room was good, service was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Kaye

Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Very friendly staff, couldn’t do enough for you. Very clean rooms and nice restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alon, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so helpful and nice. Location was very central: walking distance to City centre, museums and Volkstheater subway. Favourite part of the hotel was the delicious breakfast surrounded by tranquil planting in the ground floor atrium. Great way to start the day.
Stayed 3 nights in Oct 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities

Some great some not

The atmosphere was lovely and the location is excellent. The server staff didn’t seem to communicate well. I got forgetting about twice once during a time that was busy and once when it was not. I refrained from dining at the hotels restaurant because of this. The room was super clean but the pillows are unacceptable.
Stayed 3 nights in Oct 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round service
Stayed 3 nights in Sep 2025

10/10 Excellent

Poppy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, lovely restaurant, great sauna and gym, very close to train station and central to all main areas by walking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Gilbert is a gem in the heart of Vienna. The location is perfect for many famous tourist sites, but it is tucked down a quiet side street so it isn’t noisy at all. There are plenty of restaurants nearby. The hotel itself is delightful. Comfortable rooms with plenty of amenities, helpful, and friendly staff and great food combine to make a wonderful stay. All four in our party were more than satisfied with our stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

WEI WAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our honeymoon and we were very happy with the location, the service and the quietness this hotel provides. We stayed for 5 days in total and too bad we didn’t manage to get the free drinks they offered daily! I’ll recommend anyone visiting Vienna to stay here.
Stayed 5 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent hotel, very good facilities. Friendly staff, great breakfast. Ideal location for main tourist areas. Nicely quirky! Shame the bar was closed Sunday and Monday evenings. This was our second visit and we would stay again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely aesthetics. Friendly staff. Super convenient for Museum Quarter and historic Vienna.
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish hotel with great food and friendly service.
Stayed 2 nights in Jun 2025

6/10 Okay

Joaquin

Stayed 2 nights in Jun 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great hotel in a fantastic location, which is reflected in the price. The staff are helpful and professional. The rooms are nice and well appointed but dont really reflect the cost of staying here. Presumably its all about its location.
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities
A good stay
Stayed 1 night in Feb 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Street facing rooms are very noisy if you have the windows open. We stayed in April and the room was hot for sleeping. AC not available until summer months. Rooms are very small. We had two suitcases and there was no where to put them.
Stayed 2 nights in Apr 2025

10/10 Excellent

dahlia

Stayed 5 nights in Dec 2024

10/10 Excellent

Andrea

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, handy location

Locally hotel, rooms small but fresh and clean. Rooms to front quite noisy from trams. Breakfast has loads on not typical options
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Stayed 2 nights in Feb 2025

6/10 Okay

James

Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel! Location perfect! Breakfast excellent and dinner was also fabulous!! Would stay again
Stayed 3 nights in Jan 2025