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Hotel Kaiserin Elisabeth

4.0 star property

Photo gallery for Hotel Kaiserin Elisabeth

Lobby
Property entrance
Daily buffet breakfast for a fee
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$525
includes taxes & fees
22 May - 23 May

Explore the area

View map
Weihburggasse 3, Vienna, Vienna, 1010
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪23 min drive‬

Room options

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(27 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(52 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(30 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Superior Double Room

  • Sleeps 3
  • Free Wi-Fi

Classic Double Room

  • Sleeps 3
  • Free Wi-Fi

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About the area

Vienna

Hotel Kaiserin Elisabeth puts you in the heart of Vienna, connected to a shopping centre and within a 20-minute stroll of St. Stephen's Cathedral and Hofburg Imperial Palace. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of airport pick-up service. .Sights within a 10-minute walk of this 4-property class Innere Stadt hotel include Albertina and Vienna State Opera.

What's nearby

  • Stephansplatz - 1 min walk - 0.1 km
  • St. Stephen's Cathedral - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 5 min walk - 0.4 km
  • Albertina - 5 min walk - 0.5 km
  • Vienna State Opera - 8 min walk - 0.7 km

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Aida Café - ‬2 min walk
  • ‪Café de l'Europe - ‬3 min walk
  • ‪Conditorei Sluka - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Nordsee - ‬2 min walk

About this property

Hotel Kaiserin Elisabeth

There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Kaiserin Elisabeth. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Vienna hotel.

  • 1 building
  • 63 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
Hotel Kaiserin Elisabeth offers 63 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 40 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 40 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 35 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per night.
  • Cots (infant beds) are available for EUR 15 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self-parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day(1312 ft away; open 24 hours)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Top Ccl

Top Ccl Kaiserin Elisabeth

Top Ccl Kaiserin Elisabeth Hotel

Top Ccl Kaiserin Elisabeth Hotel Vienna

Top Ccl Kaiserin Elisabeth Vienna

Hotel Kaiserin Elisabeth Vienna

Hotel Kaiserin Elisabeth

Kaiserin Elisabeth Vienna

Kaiserin Elisabeth

Hotel Kaiserin Elisabeth Hotel

Hotel Kaiserin Elisabeth Vienna

Hotel Kaiserin Elisabeth Hotel Vienna

Frequently asked questions

What is the cancellation policy at Hotel Kaiserin Elisabeth?

Hotel Kaiserin Elisabeth offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Kaiserin Elisabeth?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Hotel Kaiserin Elisabeth on 22 May 2026 start from NZ$525, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Kaiserin Elisabeth?

Yep, Hotel Kaiserin Elisabeth has a self car park for EUR 40 per day. A self car park is also available, for a fee.

Does Hotel Kaiserin Elisabeth serve breakfast?

Yeah, guests give a thumbs up to the buffet breakfast here! Served daily from 7 AM to 11 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Kaiserin Elisabeth?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Kaiserin Elisabeth?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Kaiserin Elisabeth?

Dogs are welcome at Hotel Kaiserin Elisabeth, with food and water bowls on offer.

Hotel Kaiserin Elisabeth Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 25 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Stayed 2 nights in Jan 2026

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities
The location was amazing. It is right off of the main city centre strip and maybe a 30 second walk from the St Stephen's cathedral. The lobby itself is worth a visit. Clean, spotless, sleek. It has a lovely atmosphere as soon as you come inside. The staff at the front desk were helpful, and polite, and spoke fantastic english. They took our luggage until check in, allowing us to explore the city. They answered all of our questions, and looked after the room key each time we went out. The lift to the room is right by reception - very easily to locate and allows getting to the room to be a very quick experience. The room itself is lovely. An excellent shower, comfortable bed, big pillows, minibar, and a window that opens properly allowing fresh air. I will recommend this hotel to anybody who is going to visit Vienna.
Stayed 2 nights in Jan 2026

10/10 Excellent

GRACE

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lake

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and conveniently located. The staff was outstanding. When I return I will plan to stay here. My appreciation to everyone.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tamara

Stayed 2 nights in Dec 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities
The staff were just super! Customer service — very friendly, helping with a smile, always ready with solutions, and very approachable!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly, Coon Rapids

Liked: Cleanliness, amenities, property conditions & facilities
All was wonderful here. In range of restaurants and shops. Christmas market an easy walk. Wonderful breakfast and staff.
Stayed 2 nights in Dec 2025

8/10 Good

Angela M

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location
Stayed 2 nights in Dec 2025

4/10 Poor

John

Disliked: Cleanliness, amenities
Room was overpriced and small. The carpets and bathroom, as weĺl as the hallway outside of it smelled of mildew and mold. There were water stains on the hall carpets. Female front desk staff impolite.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere and the location was perfect
Stayed 3 nights in Nov 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
Room clean, staff awesome.
Stayed 3 nights in Dec 2025

10/10 Excellent

Doncho

Liked: Cleanliness, staff & service, amenities
Staff were super
Stayed 3 nights in Dec 2025

10/10 Excellent

David, Frisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The kindest staff. They were most helpful with any questions or inquiries. The room was very nice and the bathroom and shower was spacious. The breakfast was so good as well. You really cannot find a better location either. 2 minutes from St. Stephen Cathedral and 6 minute walk to the Opera House. We used their car service from the Airport and it was seamless. Super easy. Yet it was the staff that made the hotel so nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Frank

Stayed 1 night in Dec 2025

10/10 Excellent

Kerry

Stayed 3 nights in Nov 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an awesome stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Location is amazing
Stayed 3 nights in Nov 2025

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was perfectly clean within the whole stay, every member of staff we dealt with was kindly respectful and helpful. The small problem in the bathroom was immediately repaired. We felt ourself welcomed. Thank you.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rodrigo

Stayed 2 nights in Nov 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Wonderful hotel, with excellent and highly professional service
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Stayed 6 nights in Nov 2025

10/10 Excellent

Ella

Liked: Cleanliness, amenities, property conditions & facilities
Great location, walking distance to all major attractions and shopping. Traditional Vienna style hotel, friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and nice convenient hotel. Great location, great staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Adeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and great location! Highly recommended!
Stayed 4 nights in Oct 2025

10/10 Excellent

Adeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very pleasant stay at Kaiserin Elizabeth Hotel Vienna! Perfect location in the heart of the city centre, with a very nice staff who deserves a golden star for their kindness! Definitely will be chosen once again for my upcoming visit to Vienna! Thank you so much for everything!
Stayed 2 nights in Nov 2025