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Hotel Mercure Wien Zentrum

4.0 star property
Eco-certified hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Hotel Mercure Wien Zentrum

Sports facility
Breakfast, lunch and dinner served
Exterior
Privilege, Double Room, 1 Queen Bed
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$263
includes taxes & fees
27 July - 28 July

Explore the area

Map
Fleischmarkt 1a, Vienna, Vienna, 1010
  • St. Stephen's Cathedral
    ‪5 min walk‬
  • Stephansplatz
    ‪5 min walk‬
  • Vienna State Opera
    ‪14 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Rainfall showerhead
Bathrobes
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Eco-friendly toiletries, hair dryer, towels

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

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About the area

Vienna

Hotel Mercure Wien Zentrum places you in the centre of Vienna, within a short 5-minute stroll of popular places like St. Stephen's Cathedral and Stephansplatz. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, GO!Wien, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Innere Stadt hotel include Hofburg Imperial Palace and Spanish Riding School.

What's nearby

  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Stephansplatz - 5 min walk - 0.4 km
  • Hofburg Imperial Palace - 10 min walk - 0.8 km
  • Vienna State Opera - 14 min walk - 1.2 km
  • Vienna Christmas Market - 16 min walk - 1.4 km

Getting around

  • Schwedenplatz U-Bahn - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 21 min drive

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬1 min walk
  • ‪Hungry Guy - ‬1 min walk
  • ‪Krah Krah - ‬2 min walk
  • ‪Bermuda Bräu - ‬1 min walk
  • ‪Casablanca - ‬2 min walk

About this property

Hotel Mercure Wien Zentrum

Eco-certified hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hotel Mercure Wien Zentrum. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 105 guestrooms or units
  • 8 levels
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Mercure Wien Zentrum offers 105 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Croatian, English, French, German, Greek, Portuguese, Slovak, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 32 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GO!Wien

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (80 centimetre wide door)

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Mercure Wien Zentrum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Frequently asked questions

What is the cancellation policy at Hotel Mercure Wien Zentrum?

Hotel Mercure Wien Zentrum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mercure Wien Zentrum?

As of 3 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Zentrum on 27 Jul 2025 start from NZ$262.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Mercure Wien Zentrum a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Mercure Wien Zentrum.

Does Hotel Mercure Wien Zentrum serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Mercure Wien Zentrum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Mercure Wien Zentrum?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Mercure Wien Zentrum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Mercure Wien Zentrum?

No, pets and service animals are not allowed.

Hotel Mercure Wien Zentrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 1002 reviews
Rating 8 - Good. 480 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the centre of Vienna. 5 minute walk from St Stephen’s Cathedral and surrounded by so many different options for dining, drinking and shopping. Public transport was easily accessible as well. Hotel was immaculately clean and the staff were really friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff in city centre hotel which is in walking distance for many sights and eateries. It is close to tram and underground stations as well as agood range of shops. A nice place for a city break.
Stayed 7 nights in Feb 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, free minibar containing soft drinks and water.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kurtis

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Surprisingly quiet considering that it's close to everything. Great room, comfortable bed but room was on the smaller side (as expected in Europe). Shower was good with a rain shower head. Clean room, nice service. Stayed over new year's and housekeeping gave us chocolates and prosecco for new year's eve, which was a nice touch. No iron in the room, you have to access it in another floor, which was a little inconvenient. Lots of shopping and restaurant options around. About 5 minutes walk to Stephansplatz. Close to metro stations, very convenient. Overall, excellent hotel and would stay again.
Stayed 5 nights in Dec 2024

4/10 Poor

Taylor

Disliked: Staff & service, property conditions & facilities
Good location, everything else is super small
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercury Zentrum is well positioned to launch a myriad of tourist activities, including Christmas markets, museums, music concerts, and culinary adventures.
Stayed 4 nights in Dec 2024

10/10 Excellent

AMOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

ninon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpfull and caring about my confort. I had a bad experience with a taxi driver from the airport who dropped me to the wrong hotel and asking for cash instead of credit card. When I left 4 days later The hotel paid my taxi to the train station. Thank you so much!
Stayed 4 nights in Oct 2024

10/10 Excellent

Yuriy, Parsippany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Sep 2024

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The area is good, walk 5 mins to great area of Stephenplatz. Room is small but adequate size for location however no shelves to put clothes. New decor and lovely bathroom but carpet looks old. No secure WiFi and very spotty coverage in room. Expensive bar and restaurant compared to others. Overall fine for price we paid - nothing majorly wrong.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Tal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacinta

Stayed 1 night in Aug 2024

4/10 Poor

Andrew, Fleet

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Small room, dirty stained carpet, poor quality bedding, damaged shower head (split pipe), mould in shower.
Stayed 3 nights in Jul 2024

8/10 Good

Nidal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

sophie

Travelled with family
Liked: Cleanliness, staff & service

Easter in Vienna

Fairly central location, located on a quiet street just off the main drag. Fairly old lifts, but otherwise nicely presented and comfortable enough.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Stayed 2 nights in May 2024

10/10 Excellent

Gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Good location and excellent staff.
Stayed 3 nights in May 2024

4/10 Poor

Jason

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location - Excellent - Very close to the city centre Staff - Friendly - Apart from checkout (paid no attention to the response of ‘how was your stay’, followed by head shaking and grinning as if our feedback was worthless). Maintenance of Building - Incredibly Poor (lift broken, air con broken, beds awful, heating broken, paper thin walls and doors). The location was fantastic, but for the price paid, we expected better, prepare for some sleepless nights!
Stayed 4 nights in Apr 2024

10/10 Excellent

Marissa

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The staff in the hotel and the restaurant were very helpful and friendly. The breakfast was great! And the food in the restaurant was excellent.
Stayed 6 nights in Mar 2024

10/10 Excellent

sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city break hotel

Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.
Stayed 3 nights in Mar 2024