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Lenas Donau

3.0 star property
Pet-friendly hotel connected to the convention centre in Vienna with a restaurant

Photo gallery for Lenas Donau

Lobby sitting area
Exterior
Standard Twin Room
Lobby sitting area
Interior

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View map
Wagramer Straße 52, Vienna, Vienna, 1220
  • Place, Alte Donau
    ‪1 min walk‬
  • Place, Donau Zentrum
    ‪6 min walk‬
  • Place, Vienna International Centre
    ‪11 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

Highlights

Garden
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Garden
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Vienna

You'll be connected to the convention centre at Lenas Donau, and within just a 10-minute stroll of Alte Donau and Donau Zentrum. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. 2368 square feet (220 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available daily between 6:00 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Donaustadt hotel include Vienna International Centre and Ernst Happel Stadium.

What's nearby

  • Alte Donau - 1 min walk - 0.0 km
  • Donau Zentrum - 6 min walk - 0.6 km
  • Vienna International Centre - 11 min walk - 1.0 km
  • United Nations Industrial Development Organization Headquarters - 14 min walk - 1.3 km
  • International Atomic Energy Agency - 16 min walk - 1.4 km

Getting around

  • Kagraner Brücke Tram Stop - 1 min walk
  • Erzherzog-Karl Street Station - 3 min drive
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪BURGERISTA - ‬7 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Saloon Donauplex - ‬8 min walk
  • ‪Vapiano - ‬8 min walk

About this property

Lenas Donau

Pet-friendly hotel connected to the convention centre in Vienna with a restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2368 square feet (220 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Lenas Donau. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Vienna hotel is smoke free.

  • 189 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2368 sq ft of conference space
  • 220 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Lenas Donau offers 189 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Uncovered parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: EUR 13 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,368 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Uncovered self-parking fee: EUR 20 per night
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Lenas Donau
Lenas Donau Hotel
Lenas Donau Hotel Vienna
Lenas Donau Vienna
Lenas Donau Hotel
Lenas Donau Vienna
Lenas Donau Hotel Vienna

Frequently asked questions

What is the cancellation policy at Lenas Donau?

Lenas Donau offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Lenas Donau?

Yep, Lenas Donau has an uncovered self car park for EUR 20 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Lenas Donau serve breakfast?

You bet, buffet breakfast is available daily from 6:00 AM to 10 AM.

Is there a free airport shuttle available at Lenas Donau?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Lenas Donau?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Lenas Donau?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Lenas Donau?

Dogs are welcome at Lenas Donau, with food and water bowls on offer.

Lenas Donau Reviews

Reviews

6.2
Rating 10 - Excellent. 16 out of 89 reviews
Rating 8 - Good. 17 out of 89 reviews
Rating 6 - Okay. 26 out of 89 reviews
Rating 4 - Poor. 16 out of 89 reviews
Rating 2 - Terrible. 14 out of 89 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Noureddine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff lacks social skills.
Stayed 5 nights in Sep 2025

4/10 Poor

Nazim

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Ankomah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Roderic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for the price.

Generally needs some renovation but could become good.
Stayed 1 night in Aug 2025

10/10 Excellent

Hanna

Liked: Cleanliness, property conditions & facilities, room comfort
Very good for good price, that is absolutely rare in Vienna. One note-book double room, it is quite as hotel is in good place but there is a road near
Stayed 1 night in Aug 2025

10/10 Excellent

ENGKU MOHD FAHMI

Stayed 1 night in Aug 2025

10/10 Excellent

ENGKU MOHD FAHMI

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Aug 2025

6/10 Okay

DA

Travelled with family
Disliked: Property conditions & facilities

Average acceptable hotel.

Breakfast was good value but the bed had broken slats. When an arriving customer blocked access to my designated parking spot I mentioned it to the desk clerk on duty who basically shrugged his shoulders and said "I don't know". I had to ask the checking in guests myself to find out who it was so they could move their car.
Stayed 2 nights in Aug 2025

6/10 Okay

Zhu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The single room faces the street and was very noisy. The double rooms face the other side and were much better.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Value!

Great room, a little small but the very clean. Given the fact that I paid $38/night, I am very happy with my stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Nicholas

Disliked: Staff & service, property conditions & facilities, room comfort

No soundproof rooms. Hardly any sleep

Not as advertised. Not soundproofed at all. Room was by a busy street and very, very loud. Could hear cars, trams, people talking, all of it. I asked front desk if I could cancel room and get a refund to go somewhere else and they said no. Would not recommend this place.
Stayed 2 nights in Jul 2025

6/10 Okay

Luai

Business traveller
Stayed 6 nights in Jul 2025

2/10 Terrible

Sabry

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was terrible
Stayed 1 night in Jul 2025

4/10 Poor

Carlos

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is in an excellent location with easy access to the metro. That being said, beware if you're staying in summer: there is no air conditioning. The rooms only have a heater, and the one in my parents’ room was malfunctioning: it was heating the room even though it was turned off. When I brought this up to the front desk, the staff member on duty was dismissive, rude, and unhelpful. He even denied there was a heater in the room, claiming it was a "ventilator", which it clearly wasn’t. His only response was: "Well, it's hot, open the window." It’s a shame to have received such treatment. We could have overlooked the lack of AC given the location, but the poor customer service completely soured our experience. This happened on the night of July 22, in case management would like to review who was working the front desk and address the situation. That is not the way to treat a guest. I was simply raising a valid concern. For reference, my parents were staying in room 272.
Stayed 2 nights in Jul 2025

10/10 Excellent

ryad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good for its reasonable price. I do recommend it
Stayed 5 nights in Jul 2025

8/10 Good

Sabine

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Darius

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is at a major intersection, with traffic all day. Staff is helpfull, good breakfast, free WiFi
Stayed 1 night in Jul 2025

6/10 Okay

Igor

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gutes Hotel, buchen wir immer gerne. Das Fr. ist auch sehr gut.
Stayed 1 night in Jul 2025

2/10 Terrible

Poema

Disliked: Cleanliness, staff & service, property conditions & facilities
Ibwould not recommended this property at all, mainly because ofvthe lack of the communication. After the booking on thec 22.06. I sendca message to ask if the hotel can accommodate us if we arrive after midnight. Then i did try to call several times -there was no answer at all. On the day of the booking we were travelling, i had a serious health issue ( I am 70 y.o, have several disabilities.) Andcwe were running late. Again ibdid try to contact the property, then Expedia, to ket them knowcwe are late. But again no answer. Then i spoke to Expedia, asked to cancel the booking, due to the lack of communication. They were not able to contact the hotel asvwell. Finally on the 30.06, i had a very vague message:" sorry for the delay, sorry for the mess, our reception was opened 24h" How could i know that. Later on i had a message from Expedia, explaining that I will not getvacrefund, which i claimed due to the poor customer support, because they could not get the manager's approval for the refund. I am very disappointed, frustrated- yes, they admit the mess, but refused refund. Very unprofessional, irresponsible.
Stayed 1 night in Jun 2025

6/10 Okay

Dayana Rosas

Liked: Amenities
Was good as a place to rest at the end of a long day but there were a few things which made it overall not the best experience. Starting with a check-in time that is later than what is listed. Then the waiting area that we had to sit in to wait was very dirty and the table was broken. Finally, when we got to the room the extra toilet paper roll has blood smudged on it. The staff tried their best to help out and the rooms themselves were cleanly. I did not feel like the road next to the hotel was loud enough to be a bother
Stayed 7 nights in Apr 2025

10/10 Excellent

Sabir Hussain

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing were good
Stayed 4 nights in Jun 2025

6/10 Okay

Darius

Liked: Cleanliness
Noise from the street
Stayed 1 night in Jun 2025

6/10 Okay

Ron

Business traveller
Disliked: Property conditions & facilities
De locatie vlak bij de Donau
Stayed 4 nights in Sep 2025

2/10 Terrible

Katja

Disliked: Staff & service, property conditions & facilities
Das Personal oft bei einfachen Dingen überfordert. Das Frühstück ist einfach. Geringe Auswahl. Interkontinentales Frühstück keine Spur. Das Restaurant konnte nicht genutzt werden, da die Küche nicht besetzt ist. Es gibt eine Bar, aber Bier vom Fass gibt's nicht. Alles Getränke in Dosen Cola, Bier, Fanta usw. Auf dem Parkplatz wird man zugeparkt. Man kommt nicht raus, da das Personal nicht weiß welches Auto zu welchem Gast gehört. Im Bad gibt Schimmel und das Zimmer wird nur scheinbar gereinigt. Wir werden dort nicht wieder hinfahren. Ist nicht zu empfehlen.
Stayed 5 nights in Aug 2025