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"I was lucky, that I had a room to the back. In front of the hotel is a 6-lane street. " More

By a verified traveller on Wed 22 Apr 2015

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Hotel Description

You'll be connected to the convention center at Lenas Donau, and within just a 10-minute stroll of Alte Donau and Donau Zentrum. Highlights at this hotel include a restaurant and in-room free WiFi.

At the hotel's own lounge bar, you can stop for a drink. 2368 square feet (220 square meters) of event facilities include a meeting room and conference space. Other amenities include free WiFi in public areas, a 24-hour front desk, and a terrace. Buffet breakfast is available daily between 6:00 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 3-star Donaustadt hotel include Vienna State Opera and Vienna International Centre.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$119* Per night/room 31 Mar. - 1 Apr.

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Lenas Donau ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Lenas Donau

Everyone (1) Business (1)
1 out of 5
Very unfriendly staff , terrible breakfast , staff rude at times

Posted by on 4 Oct. 2015

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4 out of 5

Hotel close to VIC

Location: Old Danube nearby.
I was lucky, that I had a room to the back. In front of the hotel is a 6-lane street.

Posted by on 22 Apr. 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2368 square feet (220 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Lenas Donau. Parking is available for a fee. This 3-star Vienna hotel is smoke free.

  • 189 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2368 sq ft of conference space
  • 220 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Erzherzog-Karl Street Station (2 km / 1.3 mi)
  • Metro station: Kagraner Brücke Tram Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Lenas Donau offers 189 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers. This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10 AM.

Lenas Donau has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Lenas Donau offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Children stay free
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Online Penalty Collection
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lenas Donau
  • Lenas Donau Hotel
  • Lenas Donau Hotel Vienna
  • Lenas Donau Vienna
  • Lenas Donau Hotel
  • Lenas Donau Vienna
  • Lenas Donau Hotel Vienna

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.