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Novotel Wien City

Property class: 4

Photo gallery for Novotel Wien City

A modern hotel with a classic facade, large windows, and a distinctive curved glass tower.
Property video
A modern hotel room with a bed, a sofa, a dining table with wine glasses, and a vase of flowers.
A modern hotel room with a large bed, a desk with a laptop, a chair, a sofa, and a large window offering a city view.
A modern kitchen with wooden cabinets, a buffet area with various food items, and a sign that reads "GENIESSEK".

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$245
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
Aspernbrueckengasse 1, Vienna, Vienna, 1020
  • Place, Schwedenplatz
    ‪8 min walk‬
  • Place, Stephansplatz
    ‪13 min walk‬
  • Place, St. Stephen's Cathedral
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a bedside table with a handbag, a chair, and a painting on the wall.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed

Family Room, 1 Double Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk with a laptop, a chair, a sofa, and a large window with curtains.

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Business Room, 1 Double Bed

A hotel room with a bed, a desk with a computer, a TV, and a window with curtains.

Business Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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includes taxes & fees
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Mercure Wien City

About the area

Vienna

Novotel Wien City places you in the centre of Vienna, within just a 15-minute stroll of popular places like Prater and Stephansplatz. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Family and Friends, serves international cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 4-property class Leopoldstadt hotel include St. Stephen's Cathedral and Hofburg Imperial Palace.

What's nearby

  • Schwedenplatz - 8 min walk - 0.7 km
  • Stadtpark - 9 min walk - 0.8 km
  • Stephansplatz - 13 min walk - 1.1 km
  • St. Stephen's Cathedral - 13 min walk - 1.1 km
  • Prater - 13 min walk - 1.1 km

Getting around

  • Julius-Raab-Platz Tram Stop - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Badeschiff - ‬5 min walk
  • ‪Hotel Stefanie - ‬6 min walk
  • ‪Balthasar - ‬4 min walk
  • ‪Klyo - ‬3 min walk
  • ‪Swing Kitchen - ‬6 min walk

About this property

Novotel Wien City

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and multilingual staff are also featured at Novotel Wien City. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 8 levels
  • Built in 2007
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Wien City offers 127 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 29 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Gym
  • Playground

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (120 centimetre high)
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self-parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 1. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Frequently asked questions

What is the cancellation policy at Novotel Wien City?

Novotel Wien City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Wien City?

As of 28 Aug 2026, prices found for a 1-night stay for 2 adults at Novotel Wien City on 31 Aug 2026 start from NZ$245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Wien City?

Yep, Novotel Wien City has a self car park for EUR 29 per day. A self car park is also available, for a fee.

Is Novotel Wien City family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novotel Wien City is a hit with families.

Does Novotel Wien City serve breakfast?

Sure does, buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Novotel Wien City?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Wien City?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Wien City?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the room was comfortable and very good location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable with premium additions including free water and top bath accessories.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sabri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, helpful and welcoming
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and attentive, executive room functional and spacious for a city hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Borizar was incredibly helpful throughout our stay. He was a wonderful host and a great support whenever we needed anything. Very welcoming, kind, and responsive — he truly made our experience much better. We really appreciate his hospitality and would gladly stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tayfun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, specialist staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central (relatively) location, close to the red and green lines as well as trams. Walking distance to St. Stephan (-20 min). Will recommend.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and very comfortable
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Frank A

Liked: Cleanliness, staff & service, amenities
Nice hotel. Staff was friendly.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

fatih

Liked: Cleanliness, property conditions & facilities
Perfect location for metro line and walking to city center…
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Abraham

Liked: Cleanliness, staff & service
nice hotel, good staff. sink was backing up
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Suhrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in this hotel recently. I liked the location. 10-12 min tram ride or maybe a 20 min walk from the main touristy area which is nice. Good property with clean rooms and ample parking space. The staff at the reception were super freindly.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All about is wonderfulll
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michael John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Eunjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank u~
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, amenities
Beds are very comfortable, easy access to restaurant and shops.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Georgia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable and serviced regularly. Breakfast was fantastic with a huge range of selections.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Hannah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, able to leave luggage after check out Lots of choices at breakfast
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Ruxandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Mary Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near everything
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Great location and stay. Nothing out of the ordinary
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Wien City was clean, convenient location and everything we asked for.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Kanoksak

Perfect location and very good services.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Nice with a central hotel that has garage.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Susan Jane

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Comfy and well located
Stayed 2 nights in Dec 2025