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Park Hyatt Vienna

Photo gallery for Park Hyatt Vienna

Exterior
Royal Penthouse (Suite) | Terrace/patio
Breakfast, lunch, dinner served; international cuisine
Couples treatment room(s), sauna, steam room, body treatments
Meeting facility
Luxury
5.0 star property
9.8

Exceptional

Timeless elegance in every detail

Modernised interiors with old-world charm create a captivating atmosphere, perfectly situated for both business and leisure travellers. Delight in a delicious breakfast and personalised service, where staff walk you to your destination, ensuring an unforgettable stay.

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$1,351
includes taxes & fees
10 May - 11 May

Explore the area

View map
Am Hof 2, Vienna, Vienna, 1010
  • Place, Hofburg Imperial Palace
    ‪5 min walk‬
  • Place, Stephansplatz
    ‪5 min walk‬
  • Place, St. Stephen's Cathedral
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Park, Suite

Park, Suite

Park, Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Ambassador)

A spacious living room with a wooden dining table, a sofa, and a coffee table. There is a mirror reflecting the room, and a decorative vase on the table.

Suite (Ambassador)

  • City view
  • 97 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Diplomat)

Suite (Diplomat)

Suite (Diplomat)

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a desk with a lamp, a wardrobe, and a large mirror.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Park, Deluxe Suite

A hotel room with a large bed, a bedside table, a lamp, a chair, and a window with curtains.

Park, Deluxe Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • 170 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A hotel room with a large bed, a bedside table, a lamp, a chair, and a window with curtains.

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 119 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

LCD TV, pay films, MP3 dock

Suite, 3 Bedrooms

  • City view
  • 184 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds

A hotel room with a bed, a sofa, a chair, a small table, and a view of buildings through the window.

Suite, 2 Single Beds

  • City view
  • 119 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Royal Penthouse (Suite)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the outdoors.

Royal Penthouse (Suite)

  • City view
  • 820 sq m
  • 2 bedrooms
  • Sleeps 7
  • 3 King Beds
  • Free Wi-Fi

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About the area

Vienna

A luxury stay in the heart of Vienna awaits you at Park Hyatt Vienna. Within just a 10-minute stroll, you'll find popular attractions like Hofburg Imperial Palace and Spanish Riding School. Highlights at this boutique hotel include 2 bars/lounges, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and sports massages along with facials, body treatments and aromatherapy. The brasserie, The Bank Brasserie & Bar, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Living Room is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the indoor swimming pool, 24-hour gym and sauna. 8608 square feet (800 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 5-property class Innere Stadt hotel include Stephansplatz and St. Stephen's Cathedral.

What's nearby

  • Hofburg Imperial Palace - 5 min walk - 0.4 km
  • Spanish Riding School - 5 min walk - 0.4 km
  • Stephansplatz - 5 min walk - 0.4 km
  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Vienna State Opera - 11 min walk - 0.9 km

Getting around

  • Herrengasse U-Bahn - 3 min walk
  • Vienna Mitte Station - 18 min walk
  • Vienna International Airport (VIE) - 29 min drive

Restaurants

  • ‪Julius Meinl - ‬2 min walk
  • ‪Zum Schwarzen Kameel - ‬1 min walk
  • ‪Stadtcafe - ‬2 min walk
  • ‪Campari Bar Vienna - ‬1 min walk
  • ‪Fabios Restaurant Bar - ‬3 min walk

About this property

Park Hyatt Vienna

Park Hyatt Vienna offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8608 square feet (800 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Park Hyatt Vienna. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Conference rooms
  • 8608 sq ft of conference space
  • 800 sq. m of conference space
  • Built in 1915
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Park Hyatt Vienna offers 143 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Spa
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The price is NZ$1,089
includes taxes & fees
11 May - 12 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (EUR 60 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 55 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Am Hof
  • Living Room
  • Lounge
  • The Bank Bar
  • The Bank Brasserie & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8,608 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1915
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 130.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 55 per person
  • Airport shuttle fee: EUR 85 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 60 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 130.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Park Hyatt Vienna
Park Hyatt Vienna Hotel
Vienna Park Hyatt
Park Hyatt Vienna Hotel
Park Hyatt Vienna Vienna
Park Hyatt Vienna Hotel Vienna

Frequently asked questions

What is the cancellation policy at Park Hyatt Vienna?

Park Hyatt Vienna offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Hyatt Vienna?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Park Hyatt Vienna on 10 May 2026 start from NZ$1,351, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Hyatt Vienna?

Yep, Park Hyatt Vienna has valet parking for EUR 60 per day.

Is there a spa on site at Park Hyatt Vienna?

Yep, there is an onsite spa at Park Hyatt Vienna. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Park Hyatt Vienna have a pool?

Park Hyatt Vienna has an indoor pool.

What luxury perks are available at Park Hyatt Vienna?

Park Hyatt Vienna features a full-service spa, an indoor pool and 2 bars. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Park Hyatt Vienna a romantic place to stay?

Couples spa treatments and a bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Park Hyatt Vienna.

Is Park Hyatt Vienna family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Park Hyatt Vienna is a hit with families.

Are there hot tubs in the rooms at Park Hyatt Vienna?

No, but there are deep-soaking baths in the guestrooms.

Does Park Hyatt Vienna serve breakfast?

You bet, buffet brekkie is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Park Hyatt Vienna?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Park Hyatt Vienna?

Yep, you can grab a meal at Park Hyatt Vienna's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Park Hyatt Vienna?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Park Hyatt Vienna?

Furry friends are welcome at Park Hyatt Vienna, with food and water bowls on offer.

Park Hyatt Vienna Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 241 out of 272 reviews
Rating 8 - Good. 24 out of 272 reviews
Rating 6 - Okay. 5 out of 272 reviews
Rating 4 - Poor. 0 out of 272 reviews
Rating 2 - Terrible. 2 out of 272 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

haider

Stayed 4 nights in Jan 2026

10/10 Excellent

Amin

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, and location
Stayed 3 nights in Nov 2025

10/10 Excellent

Olive

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous! Wonderful room and lovely, helpful staff. Would 100% recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Nora, Riyadh

Stayed 4 nights in Nov 2025

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, amenities
Very good hotel!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2025

10/10 Excellent

Audrey

Stayed 4 nights in Oct 2025

10/10 Excellent

isaac

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with wonderful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

cheryl, edmond

Liked: Cleanliness, staff & service, property conditions & facilities
The property was simply spectacular. Safe walking to historic churches and a castle. The staff was over the top helpful. The restaurant was excellent. Not sure I have ever been to a nicer hotel.
Stayed 7 nights in Aug 2025

8/10 Good

David

Stayed 3 nights in Mar 2025

10/10 Excellent

Arsen

Stayed 1 night in Mar 2025

8/10 Good

Farin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in a very nice area of the city. Walkable to City Hall, restaurants, shops, and other attractions. The hotel rooms are very luxurious. However, the architecture of our suite was less than idea. The price was too high for what they offered.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Tom

Stayed 10 nights in Jun 2025

10/10 Excellent

Leslie, DuPont

Beautiful property. The staff are quite friendly and helpful. Location perfect. My deluxe king room was quite posh, the price was posh as well. They should not charge for bottled water, however. And, they need to supply ice to the rooms. Those are my two complaints.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable clean. Magnificent
Stayed 3 nights in Mar 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Charles David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so perfectly located for the main town shopping and only a short walk to other main attractions. The staff, the rooms were excellent. We will be back next year. Loved Vienna, safe, clean and charming.
Stayed 5 nights in Jan 2025

10/10 Excellent

Peyman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Outstanding hotel with wonderful staff

Wonderful reception and concierge. All staff were courteous and helpful. Will definitely return to this hotel next summer.
Amazing coffee and cakes
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff and facility of the hotel. Its location was very convenient too.
Stayed 3 nights in Oct 2024

10/10 Excellent

JUAN, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Memorable Stay at the Park Hyatt Vienna

I recently had the pleasure of staying at the Park Hyatt Vienna, and I cannot say enough wonderful things about this beautiful and elegant hotel. Perfectly situated just one block away from the chaos of the city center, it offers a serene escape without sacrificing convenience. The highlight of our stay was the exceptional service we received from Nick at the front desk. He went above and beyond to make my mother’s birthday truly special. His thoughtful gestures and warm hospitality made us feel incredibly welcome and valued. My mother was thrilled with the birthday surprise, and it added a memorable touch to our visit. The hotel itself is stunning, with luxurious decor and meticulous attention to detail. Every aspect of our experience, from the comfortable rooms to the excellent amenities, was top-notch. The location is ideal, allowing us to explore Vienna with ease while enjoying a peaceful retreat at the end of the day. However, I did notice some inconsistency in the politeness and capability of the staff at The Bank restaurant. While some members were exemplary in their service, others fell short. Despite this, the overall quality of the hotel and the efforts of staff members like Nick made our stay truly memorable. I highly recommend the Park Hyatt Vienna to anyone looking for an unforgettable stay in this beautiful city. Thank you, Nick, and the entire staff, for making our visit so remarkable. We can’t wait to return!
Stayed 8 nights in Jul 2024