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Pension Suzanne

3.0 star property

Photo gallery for Pension Suzanne

Superior Double Room
Comfort Double Room | Bathroom
Family Suite
Lobby
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$278
includes taxes & fees
23 Mar - 24 Mar

Explore the area

View map
Walfischgasse 4, Vienna, A-1010
  • Place, Vienna State Opera
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Comfort Double Room

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Kitchenette

Comfort Double Room, Kitchenette

Comfort Double Room, Kitchenette

9.0 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite

Family Suite

Family Suite

8.0 out of 10
Very good
(2 reviews)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Vienna

Pension Suzanne places you in the centre of Vienna, steps from Vienna State Opera and within a short 5-minute stroll of Hofburg Imperial Palace. Highlights at this guest house include in-room free WiFi and free high-speed Internet. .This smoke-free guest house offers free WiFi in public areas, free newspapers in the lobby and tour/ticket assistance. Other amenities include luggage storage, a front desk safe and a lift. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Innere Stadt guest house include Spanish Riding School and Stephansplatz.
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What's nearby

  • Vienna State Opera - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 2 min walk - 0.2 km
  • Spanish Riding School - 6 min walk - 0.6 km
  • Stephansplatz - 6 min walk - 0.6 km
  • St. Stephen's Cathedral - 8 min walk - 0.7 km

Getting around

  • Oper-Karlsplatz Tram Stop - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 31 min drive

Restaurants

  • ‪Café Sacher - ‬1 min walk
  • ‪Gerstner K. u. K. Hofzuckerbäcker - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Plachuttas Gasthaus zur Oper - ‬1 min walk
  • ‪Choi Cafe - ‬2 min walk

About this property

Pension Suzanne

As a guest of Pension Suzanne, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and a front desk safe. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Vienna pension is smoke free.

  • 24 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Pension Suzanne offers 24 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. This Vienna pension provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pension Suzanne Vienna
Pension Suzanne
Suzanne Vienna
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna
Pension Suzanne Pension
Pension Suzanne Pension Vienna

Frequently asked questions

What is the cancellation policy at Pension Suzanne?

Pension Suzanne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pension Suzanne?

As of 22 Mar 2026, prices found for a 1-night stay for 2 adults at Pension Suzanne on 23 Mar 2026 start from NZ$278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Pension Suzanne?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Pension Suzanne?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Pension Suzanne?

No, pets are not allowed.

Pension Suzanne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 188 out of 342 reviews
Rating 8 - Good. 122 out of 342 reviews
Rating 6 - Okay. 25 out of 342 reviews
Rating 4 - Poor. 4 out of 342 reviews
Rating 2 - Terrible. 3 out of 342 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. You couldn’t ask for a cleaner room, easier check in or better location!
Stayed 3 nights in Dec 2025

8/10 Good

Kelley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was fantastic. Quick and easy check in. Was able to communicate to the staff and they had the room available earlier for us.
Stayed 1 night in Dec 2025

6/10 Okay

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything within walking distance. Staff is very friendly. Rooms are very clean. The only reason I'm giving ok review is because the room had a strong smell of cigarettes and sweat which. Also.the people statujg above us kept making noise after 11pm they were running around . Other than everything is great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pension Suzanne is a wonderful place to stay in central city, Vienna, Austria. Perfectly located in the heart of Vienna, the rooms are clean, tastefully furnished, and comfortable. The staff is superior, making every effort to help and make one comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Krista

Stayed 2 nights in Oct 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location. centrally licated for all downtown Vienna. rooms are large and very comfortable. will recommend to everyone.
Stayed 1 night in Oct 2025

10/10 Excellent

Marco, Fort Myer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Outdated room but overall good.
Stayed 1 night in Sep 2025

8/10 Good

Andrei, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once one "north american" person gets over the first impression of an "european apartment" the place is very convenient and has many advantages. The location is right downtown, has a kitchenet where you can basically cook your own food if that's what you want. The place is clean, and the staff is vacuum and cleaning every day. Sometimes there is some noise from the internal court but nothing major.
Stayed 6 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for walking to most places in Vienna.
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven, Newburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel encompasses selected rooms within an apartment building. Outstanding central location near Opera, Karlsplatz, ring road, and city center pedestrian shopping and dining zone. Interior decor is a bit dated, but good value for location.
Stayed 3 nights in Jun 2025

8/10 Good

Shalini

Liked: Cleanliness, staff & service, property conditions & facilities
While very unassuming from the outside, this hotel is a little gem right in the centre of all the activities. Very close to the opera, the metro and shopping and restaurants. Staff are very friendly and they keep the rooms very clean. There are some stairs to navigate and the elevator is a bit slow and small, but loved the hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ming Fai Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

myroslaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest boutique hotels we have ever stayed at. Beautiful old Austrian decor. You could not ever find closer location to everything. Hop on hop off bus right out the door, abundant food mètres away and shopping steps away. Highly recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

I-Chen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the reception was very friendly and helpful. The rooms are very clean and spacious. Very comfortable stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pension Suzanne is an older hotel conveniently located near the Opera House, making it an ideal choice for first-time visitors to Vienna like us. The decor offers a charming glimpse of Vienna’s past, which I really appreciated. The air conditioning was a welcome relief during the particularly warm days of our stay. Our room was cleaned daily, and while guest services aren’t available around the clock, I truly valued the warm, personal greetings we received each time we passed the reception. Considering the price, I found it excellent value and would gladly stay here again on a future visit to Vienna.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amandine, Remaufens

Nice staff. Great location. Very quiet. Comfortable beds. I recommmend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a cute little property right by the Opera. It is somewhat of an odd setup and a little outdated, but it was cozy and served all of our needs. It was a great location. Would stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Comfortable hotel near square of shops and restaurants. The manager is very nice. Umbrellas available to loan for rainy days. Few steps away from a delicious cafe. Walking distance to a lot of sites.
Stayed 2 nights in May 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was clean and well appointed. The only downside to our room was a lack of spaces to put our luggage.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, thank you
Stayed 1 night in Apr 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet traditional and cosy pension, fabulously placed 2 minutes from the opera house. Helpful staff. Room very comfortable, clean and warm. Good shower/wifi and there’s a lift for upper floors. Its not a modern hotel with loads of extra facilities but I don’t want /need that. They look after cases after check out and provide tea/coffee in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location Friendly staff.

At first, I thought the hotel was a little sketchy. It has a very small elevator, which you have to take up one floor to reach the reception desk. The "Reception" is just a small office that seems pretty outdated. But the place really grew on me after a couple days. The room was very nice, the beds very comfortable, and it was very quiet despite being in a busy part of the city. The staff were very friendly and helpful. Best of all, the location is outstanding, a block from a tram and subway stop and easy walking distance to the museums, St. Stephens Cathedral, and other sights in the old town.
Stayed 4 nights in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and clean. Old world charm in a fantastic location. It is not a 24 hotel reception service for those that want that.
Stayed 6 nights in Dec 2024