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Pension Suzanne

3.0 star property
Pension in Vienna, steps from Vienna State Opera

Photo gallery for Pension Suzanne

Superior Double Room
Family Suite
Comfort Double Room | Bathroom
Reception hall
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$260
includes taxes & fees
12 Jan - 13 Jan 2026

Explore the area

View map
Walfischgasse 4, Vienna, A-1010
  • Place, Vienna State Opera
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

In-room safe, free WiFi, bed sheets

Comfort Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Kitchenette

Comfort Double Room, Kitchenette

Comfort Double Room, Kitchenette

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

In-room safe, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
In-room safe
Desk
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite

Family Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
  • 80 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Vienna

Pension Suzanne places you in the centre of Vienna, steps from Vienna State Opera and within a short 5-minute stroll of Hofburg Imperial Palace. Highlights at this guest house include in-room free WiFi and free high-speed Internet. .This smoke-free guest house offers free WiFi in public areas, free newspapers in the lobby and tour/ticket assistance. Other amenities include luggage storage, a front desk safe and a lift. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Innere Stadt guest house include Spanish Riding School and Stephansplatz.
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What's nearby

  • Vienna State Opera - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 2 min walk - 0.2 km
  • Spanish Riding School - 6 min walk - 0.6 km
  • Stephansplatz - 6 min walk - 0.6 km
  • St. Stephen's Cathedral - 8 min walk - 0.7 km

Getting around

  • Oper-Karlsplatz Tram Stop - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Café Sacher - ‬1 min walk
  • ‪Gerstner K. u. K. Hofzuckerbäcker - ‬1 min walk
  • ‪Plachuttas Gasthaus zur Oper - ‬1 min walk
  • ‪Choi Cafe - ‬2 min walk
  • ‪Stadtboden Original Wiener Bierkultur - ‬2 min walk

About this property

Pension Suzanne

Pension in Vienna, steps from Vienna State Opera
As a guest of Pension Suzanne, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and a front desk safe. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Vienna pension is smoke free.

  • 24 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Pension Suzanne offers 24 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. This Vienna pension provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pension Suzanne Vienna
Pension Suzanne
Suzanne Vienna
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna
Pension Suzanne Pension
Pension Suzanne Pension Vienna

Frequently asked questions

What is the cancellation policy at Pension Suzanne?

Pension Suzanne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pension Suzanne?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Pension Suzanne on 12 Jan 2026 start from NZ$260.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Pension Suzanne?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Pension Suzanne?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Pension Suzanne?

No, pets are not allowed.

Reviews

Pension Suzanne Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 183 out of 337 reviews
Rating 8 - Good. 122 out of 337 reviews
Rating 6 - Okay. 25 out of 337 reviews
Rating 4 - Poor. 4 out of 337 reviews
Rating 2 - Terrible. 3 out of 337 reviews

Reviews

10/10 Excellent

Steven, Newburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel encompasses selected rooms within an apartment building. Outstanding central location near Opera, Karlsplatz, ring road, and city center pedestrian shopping and dining zone. Interior decor is a bit dated, but good value for location.
Stayed 3 nights in Jun 2025

8/10 Good

Shalini

Liked: Cleanliness, staff & service, property conditions & facilities
While very unassuming from the outside, this hotel is a little gem right in the centre of all the activities. Very close to the opera, the metro and shopping and restaurants. Staff are very friendly and they keep the rooms very clean. There are some stairs to navigate and the elevator is a bit slow and small, but loved the hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ming Fai Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

myroslaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest boutique hotels we have ever stayed at. Beautiful old Austrian decor. You could not ever find closer location to everything. Hop on hop off bus right out the door, abundant food mètres away and shopping steps away. Highly recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

I-Chen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the reception was very friendly and helpful. The rooms are very clean and spacious. Very comfortable stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pension Suzanne is an older hotel conveniently located near the Opera House, making it an ideal choice for first-time visitors to Vienna like us. The decor offers a charming glimpse of Vienna’s past, which I really appreciated. The air conditioning was a welcome relief during the particularly warm days of our stay. Our room was cleaned daily, and while guest services aren’t available around the clock, I truly valued the warm, personal greetings we received each time we passed the reception. Considering the price, I found it excellent value and would gladly stay here again on a future visit to Vienna.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amandine, Remaufens

Nice staff. Great location. Very quiet. Comfortable beds. I recommmend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a cute little property right by the Opera. It is somewhat of an odd setup and a little outdated, but it was cozy and served all of our needs. It was a great location. Would stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Comfortable hotel near square of shops and restaurants. The manager is very nice. Umbrellas available to loan for rainy days. Few steps away from a delicious cafe. Walking distance to a lot of sites.
Stayed 2 nights in May 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was clean and well appointed. The only downside to our room was a lack of spaces to put our luggage.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, thank you
Stayed 1 night in Apr 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet traditional and cosy pension, fabulously placed 2 minutes from the opera house. Helpful staff. Room very comfortable, clean and warm. Good shower/wifi and there’s a lift for upper floors. Its not a modern hotel with loads of extra facilities but I don’t want /need that. They look after cases after check out and provide tea/coffee in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location Friendly staff.

At first, I thought the hotel was a little sketchy. It has a very small elevator, which you have to take up one floor to reach the reception desk. The "Reception" is just a small office that seems pretty outdated. But the place really grew on me after a couple days. The room was very nice, the beds very comfortable, and it was very quiet despite being in a busy part of the city. The staff were very friendly and helpful. Best of all, the location is outstanding, a block from a tram and subway stop and easy walking distance to the museums, St. Stephens Cathedral, and other sights in the old town.
Stayed 4 nights in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and clean. Old world charm in a fantastic location. It is not a 24 hotel reception service for those that want that.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and safe. Staff was great. Fyi, reception close at 10pm and staff available for emergency. Hotel in part of commercial and residential building. So not your typical hotel setting.
Stayed 3 nights in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a double room with kitchenette and balcony. It was spacious, quiet, clean and right by the opera house. I was visiting for music so perfectly placed in the centre of town. It’s an old fashioned pension which I love - not for those who want a modern hotel room which could be anywhere. There was maid service daily - the staff were charming, coffee and tea stocked up daily and the small kitchen was well equipped. Shower was hot and worked well. Central heating was toasty (I was visiting in winter). A small lift also so no need to haul luggage up stairs. This is not a hotel with lots of facilities but I didn’t need that type of accommodation.
Stayed 5 nights in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2024

4/10 Poor

Tracy

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bathrooms have high-walled tubs, not showers. It was treacherous getting in and out as they did not provide bath mats. There was also a small ledge from the doorway area to the sink that was unmarked and difficult to see which tripped me up a couple of times. The radiator could not be adjusted and was way too hot, leaving me to open a window in December. The mattress was as hard as a futon and the pillow was flat. The staff were friendly, the place was clean, and the location central.
Stayed 2 nights in Dec 2024

6/10 Okay

Jessie

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel is in the perfect location for a stay in Vienna..shops and restaurants nearby. The rooms are clean and staff very helpful and friendly.
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Large room
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel and building, and the entryway and corridors to the rooms have a municipal feel to them (until you walk through the interior doors to the small hallways leading to the actual rooms). However, the room was large and clean, well-furnished, and the beds very comfortable. The staff could not have been more friendly. The location simply cannot be beaten. Directly within Vienna's Old City, exactly where tourists like we were would want to be. Nice, locking room for luggage storage if needed also. I would absolutely stay at Pension Suzanne again (and hope to: loved Vienna).
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Charming suite and very central for transit. Only downside was weak wifi.
Stayed 3 nights in Sep 2024