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Hotel Pension Suzanne

Property class: 3

Photo gallery for Hotel Pension Suzanne

A hotel room with a large bed, a desk, two chairs, a table, and a dresser.
A modern kitchen with white cabinets, a granite countertop, a microwave, a toaster, and a vase with yellow flowers on the table.
A dining area with a table set for two, a vase of flowers, and a wall-mounted light fixture.
A room with a red sofa, a small table with a vase of flowers, and wall sconces.
A chandelier with multiple light fixtures.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$244
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
Walfischgasse 4, Vienna, A-1010
  • Place, Vienna State Opera
    ‪1 min walk‬
  • Place, Hofburg Imperial Palace
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Standard Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a double bed, a small table with a vase, a red armchair, a red sofa, a television, and a painting on the wall.

Superior Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with two beds, a green sofa, a red armchair, a small table, and a chandelier.

Comfort Double Room

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Kitchenette

A hotel room with a double bed, two bedside tables with lamps, a green upholstered headboard, a wooden chair, a table with a red tablecloth, a chandelier, and a window with sheer curtains.

Comfort Double Room, Kitchenette

9.0 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Economy Double Room

A hotel room with a bed, a desk, a chair, a television, and two wall-mounted lamps.

Economy Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with a large bed, two bedside tables, a red armchair, a wooden dresser, and a painting on the wall.

Family Suite

8.0 out of 10
Very good
(2 reviews)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Vienna

Hotel Pension Suzanne places you in the centre of Vienna, steps from Vienna State Opera and within a short 5-minute stroll of Hofburg Imperial Palace. Highlights at this guest house include in-room free WiFi and free high-speed Internet. .This smoke-free guest house offers free WiFi in public areas, free newspapers in the lobby and tour/ticket assistance. Other amenities include luggage storage, a front desk safe and a lift. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Innere Stadt guest house include Stephansplatz and St. Stephen's Cathedral.
View more Pensions in ViennaOpens in a new window

What's nearby

  • Vienna State Opera - 1 min walk - 0.1 km
  • Kärntner Straße - 1 min walk - 0.1 km
  • Hofburg Imperial Palace - 2 min walk - 0.2 km
  • Stephansplatz - 6 min walk - 0.6 km
  • St. Stephen's Cathedral - 8 min walk - 0.7 km

Getting around

  • Oper-Karlsplatz Tram Stop - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 31 min drive

Restaurants

  • ‪Café Sacher - ‬1 min walk
  • ‪Gerstner K. u. K. Hofzuckerbäcker - ‬1 min walk
  • ‪L’Opera Cafe - ‬2 min walk
  • ‪Café Mozart - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hotel Pension Suzanne

As a guest of Hotel Pension Suzanne, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and a front desk safe. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Vienna pension is smoke free.

  • 24 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel Pension Suzanne offers 24 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. This Vienna pension provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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The price is NZ$312
includes taxes & fees
16 Aug - 17 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pension Suzanne Vienna
Pension Suzanne
Suzanne Vienna
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna
Pension Suzanne Pension
Pension Suzanne Pension Vienna

Frequently asked questions

What is the cancellation policy at Hotel Pension Suzanne?

Hotel Pension Suzanne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Pension Suzanne?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Pension Suzanne on 16 Aug 2026 start from NZ$244, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Pension Suzanne?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hotel Pension Suzanne?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Pension Suzanne?

No, pets are not allowed.

Hotel Pension Suzanne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 363 reviews
Rating 8 - Good. 125 out of 363 reviews
Rating 6 - Okay. 25 out of 363 reviews
Rating 4 - Poor. 4 out of 363 reviews
Rating 2 - Terrible. 4 out of 363 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shirani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent situation near the underground, opera house, Sacher Cafe and shopping. Hotel staff friendly and helpful. A practical choice, clean and comfortable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. You couldn’t ask for a cleaner room, easier check in or better location!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Place was very clean and staff courteous and receptive at all times. Location is fantastic!!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there when it was rather cold outside. The temperature in the room was perfect. The location of this boutique hotel was absolutely perfect since we were attending an opera. What we found most extraordinary was the absolute quiet of our room. I don’t think we’ve ever stayed in a quieter place and we slept amazingly well.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

YOUNG GI

Liked: Cleanliness, staff & service, amenities
Very nice and comfort! Location is nice. All the staffs are very kind and helpful!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint, comfortable place to stay right in the cultural centre of Vienna. The room was clean and tidy, with great bathroom facilities and warm.The staff were very friendly and helpful. My only ''complaint' was the noise from other residents which was loud and woke us up a few times. The floorboards above our room creaked and we could hear everything going on in the room next door.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Toru

Liked: Cleanliness, staff & service, property conditions & facilities
Location and breakfast, very good!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for walking to most places in Vienna.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Kelley

Liked: Cleanliness, staff & service, amenities
Staff was fantastic. Quick and easy check in. Was able to communicate to the staff and they had the room available earlier for us.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good hotel with an excellent location.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
Short trip with family, convenient location to City Center attractions.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and location.
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

I-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the reception was very friendly and helpful. The rooms are very clean and spacious. Very comfortable stay!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pension Suzanne is a wonderful place to stay in central city, Vienna, Austria. Perfectly located in the heart of Vienna, the rooms are clean, tastefully furnished, and comfortable. The staff is superior, making every effort to help and make one comfortable.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel is in the perfect location for a stay in Vienna..shops and restaurants nearby. The rooms are clean and staff very helpful and friendly.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Arda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Avarage rooms
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location. centrally licated for all downtown Vienna. rooms are large and very comfortable. will recommend to everyone.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Outdated room but overall good.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this apartment. Great location and great crowd and vibrant crowd in this area.would definitely stay here again.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Jairo

Liked: Amenities, property conditions & facilities
Great service and location!!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel encompasses selected rooms within an apartment building. Outstanding central location near Opera, Karlsplatz, ring road, and city center pedestrian shopping and dining zone. Interior decor is a bit dated, but good value for location.
Stayed 3 nights in Jun 2025