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Aparthotel

smartments Wien Hauptbahnhof

3.0 star property
Aparthotel units with kitchens, a short walk to Belvedere

Photo gallery for smartments Wien Hauptbahnhof

Lobby
Lobby
Property entrance
32-inch flat-screen TV with satellite channels, Smart TV
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
The current price is NZ$160
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Place, Belvedere
    ‪8 min walk‬
  • Place, Vienna State Opera
    ‪4 min drive‬
  • Place, St. Stephen's Cathedral
    ‪5 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio XL

Studio XL | Living area

Studio XL

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
Dishwasher
Smart TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Twin

32-inch flat-screen TV with satellite channels, Smart TV

Studio Twin

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
Dishwasher
Smart TV
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio

Highlights

Soundproofed
Heating
Kitchen
Fridge
Dishwasher
Smart TV
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Vienna

At smartments Wien Hauptbahnhof you'll be 2.4 km (1.5 mi) from Vienna State Opera and 3.8 km (2.4 mi) from Vienna Christmas Market. Highlights at this aparthotel include in-room kitchens, free WiFi and Smart TVs. .Each apartment is soundproofed and features a flat-screen TV, a hairdryer and a wardrobe or cupboard. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Weekly housekeeping is available. .This smoke-free aparthotel offers free WiFi in public areas, express check-in and express check-out. Other amenities include coffee/tea in a common area, a front desk safe and a water dispenser. .Attractions within a 10-minute walk of this 3-property class Favoriten aparthotel include Belvedere and within 30 minutes you'll find Naschmarkt.
View more Aparthotels in ViennaOpens in a new window

What's nearby

  • Belvedere - 8 min walk - 0.7 km
  • Naschmarkt - 3 min drive - 2.1 km
  • Vienna State Opera - 4 min drive - 2.4 km
  • St. Stephen's Cathedral - 5 min drive - 3.5 km
  • Vienna Christmas Market - 6 min drive - 3.4 km

Getting around

  • Vienna Central Station - 2 min walk
  • Alfred-Adler-Straße Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • ‪Ströck - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chutney - ‬3 min walk
  • ‪o'mellis - ‬3 min walk
  • ‪McDonald's - ‬4 min walk

About this property

smartments Wien Hauptbahnhof

Aparthotel units with kitchens, a short walk to Belvedere
As a guest of smartments Wien Hauptbahnhof, you'll find a vending machine, coffee/tea in common area, and express check-in. WiFi is free in public spaces. Smartments Wien Hauptbahnhof also features express check-out, a front desk safe, and a lift.

This 3-star Vienna aparthotel is smoke free.

  • 162 guestrooms or units
  • Built in 2017
  • Coffee in lobby
  • Express check-in
  • Express check-out
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
Smartments Wien Hauptbahnhof offers 162 accommodations with a hairdryer and blackout curtains. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

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Leonardo Hotel Vienna Hauptbahnhof

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
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The price is NZ$180
includes taxes & fees
12 Oct - 13 Oct
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.5891 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

Frequently asked questions

What is the cancellation policy at smartments Wien Hauptbahnhof?

Smartments Wien Hauptbahnhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at smartments Wien Hauptbahnhof?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at smartments Wien Hauptbahnhof on 1 Nov 2025 start from NZ$156.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at smartments Wien Hauptbahnhof?

No, smartments Wien Hauptbahnhof does not offer an airport shuttle service.

What time are check-in & check-out at smartments Wien Hauptbahnhof?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at smartments Wien Hauptbahnhof?

No, pets are not allowed.

Reviews

smartments Wien Hauptbahnhof Reviews

8.6

Excellent

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 636 out of 1298 reviews
Rating 8 - Good. 455 out of 1298 reviews
Rating 6 - Okay. 125 out of 1298 reviews
Rating 4 - Poor. 42 out of 1298 reviews
Rating 2 - Terrible. 40 out of 1298 reviews

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Good

It was lovely, clean with excellent location and great facilities. The website didn't mention it, but laundry machines are available. Staff useful. One of the lights wasn't working however.
Stayed 7 nights in Jun 2025

6/10 Okay

fahim

Travelled with partner
Liked: Amenities, property conditions & facilities
Great value for money in central location however for all of my seven days stay NONE of the refreshment machines in the lobby worked and no body cared or bothered to fix them I have pictures of the defective machines but no options to upload them. I feel I should receive partial refund as I did not receive the service I had paid for.
Stayed 7 nights in Jun 2025

8/10 Good

Diana

Business traveller
Liked: Cleanliness, property conditions & facilities
I liked the location, the neighborhood, easy access to small grocery stores (to go along with my kitchenette setup), affordable restaurants nearby, and easy local public transportation. The room was generally comfortable, though could have used a more cozy reading chair. The top kitchenette cabinets and parts of the closet were built for much taller people than me and my room included a wheelchair accessible bathroom, which has both advantages and disadvantages, depending on needs and preferences. The front desk staff was rarely present during my stay and the public coffee & water appliances were as often inoperable as they were useful. There was a phone number to call, but that doesn't help when the guest can't reach a kitchen appliance (toaster? microwave?) off the top shelf...or wants a cup of coffee while sitting in the lobby. I've rated this hotel good, though not excellent. That said, I would stay there again if being near the Hauptbanhof would be helpful for my visit.
Stayed 8 nights in Jun 2025

10/10 Excellent

Dick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, except for the lack of an air conditioner in the room, which can get a little stuffy in the summer. It's common practice to leave the windows open to let in cool air. Just be mindful of this if you are sensitive to road noise. Washing machines require better maintenance, as they leave a significant amount of lint on my laundry. My clothes actually ended up worst than before the wash :-(
Stayed 7 nights in Jun 2025

8/10 Good

Mrinal

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
200 meters from Vienna Central Rail station walkable distance to grocery, restaurants The room itself is nice, clean and convenient for short stays. Fast internet, comfy bed, small kitchenette, nice clean bathroom are highlights. Low lights - the room we stayed had some blockage in the shower drain and not sure if there was AC..we stayed in June and weather can be rather hot.
Stayed 1 night in Jun 2025

2/10 Terrible

Adomas

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Too hot, no AC
Stayed 7 nights in Jun 2025

10/10 Excellent

naling

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location and easy to check in. Nice equipped with kitchen equipment.
Stayed 1 night in Jun 2025

8/10 Good

Poul

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Teodora

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Amol, Burlington

Stayed 1 night in Jun 2025

8/10 Good

Tracey

Liked: Cleanliness, property conditions & facilities
Self check in and check out. Decent room. Bed is a little small so you may wish to get two twins and push them together.
Stayed 2 nights in May 2025

8/10 Good

Shuyi

Travelled with partner
Liked: Property conditions & facilities
The location is excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Dawn E

Liked: Cleanliness, room comfort
Vienna is a big disappointment.
Stayed 5 nights in Jun 2025

6/10 Okay

Seza

Not secure

Communication was terrible at first neither emails nor whatsapp line was working. Last day when sleeping somebody entered the room and told us that it is her room and room should be free??!! Definitely not a secure place and will not stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located near main train station and metro, close to restaurants.Modern appartement with many appliances,clean, comfy beds,the only thing missing is airconditioning, they provide a fan.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay near Vienna centrale traim station.Easy to find and walkable. Clean and spacious room and bathroom with great amenities like coffe machine, glasses, cups and plates and cutlery and microwave and hob.Would recommend!
Stayed 1 night in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Under the right conditions, this is a good place to stay. HOWEVER, we encountered the following: no safe, no attended front desk to leave valuables, no air conditioning, poor ventilation, and unresponsive management. We checked in on a Saturday when the only communication was a chatbot. Despite being a nonsmoking room, the room’s air was smoky, masked by air freshener. In a few hours, the freshener disappeared and the room reeked of cigarettes. Turns out that there is no source of air except the window, which provided no ventilation on a calm day. We requested a room change through their 24/7 chat and was told that the request would be forwarded so that it could be handled promptly. I also contacted Expedia and was told I should have requested a nonsmoking room — rather redundant for a nonsmoking hotel. I was contacted the next day by the hotel about 20 hours later. They said they had problems with the ai chat. I lost contact with them for another 20 minutes while arranging the room change. The new room was fine and had a fan. SO: if the prior occupants didn’t smoke up the room, the weather isn’t warm or hot, you don’t need fresh air at night, and you have no need for assistance outside their very limited hours, then it’s a great place to stay — with an unexpected laundry room for washing your own clothes in the basement.
Stayed 3 nights in May 2025

10/10 Excellent

Roel, Woodside

Liked: Cleanliness, amenities, property conditions & facilities
Great property! I love it!
Stayed 5 nights in May 2025

6/10 Okay

Paul

Stayed 1 night in May 2025

8/10 Good

Jon

Stayed 1 night in May 2025

10/10 Excellent

Maha

Liked: Cleanliness, amenities, property conditions & facilities
Steps from the train station which is what I needed
Stayed 1 night in May 2025

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

8/10 Good

Omar

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good property for short time
Stayed 1 night in May 2025

10/10 Excellent

Dennis, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location if you are using the Vienna Central Station as a travel hub, as you can catch both trains and long-distance buses from there. Three grocery stores close by. They provide a cooking hub, microwave, fridge, dishwasher and Nespresso machine, so it has everything you really need. Need is comfortable and the room is spacious. Check-in and check-out is all done online, and while some other reviewers found it problematic, I found it very easy and convenient. Communication (all online) is excellent. Would definitely stay there again.
Stayed 3 nights in May 2025