At Sissi West you'll be within just a 15-minute stroll of Schönbrunn Zoo and Schönbrunn Palace. Highlights at this aparthotel include in-room free WiFi and Smart TVs. .Each apartment is soundproofed and features a TV with digital channels, along with an espresso maker, a safe and a hairdryer. .This aparthotel has express check-out, multilingual staff and luggage storage. There's also the convenience of limited parking. .Places within a 15-minute drive of this 3-property class Penzing aparthotel include Vienna Christmas Market and Vienna State Opera.
Sissi West offers its guests multilingual staff and express check-out. The front desk is open around the clock.
Smoking is allowed in designated areas at this 3-star Vienna aparthotel.
6 guestrooms or units
Charging station for electric cars
Express check-out
Staff members are multilingual
Storage area for luggage
Smoking in designated areas
Sissi West offers 6 air-conditioned accommodations with espresso makers and a safe. 43-inch Smart televisions come with digital channels.
Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Vienna aparthotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
Hardwood flooring in room
No lift
Well-lit path to entrance
Designated smoking areas (fines apply)
Services and conveniences
Blackout drapes
Luggage storage
Mobile key entry
Multilingual staff
Safe
Location highlights
In a historical district
Near a metro station
Near a zoo
Things to do
Bicycle parking
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
100% renewable energy
6 units
At least 80% lighting from LEDs
Bicycle parking
Double-glazed windows
Electric car charging station
Energy-saving switches in guestrooms
No plastic coffee stirrers
Reusable cups
Reusable tableware
Solar energy
Soundproofing
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Free cots (infant beds)!
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property only accepts cash
This property uses solar energy
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property only accepts cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.
Property is also known as
Sissi West Vienna
Sissi West Aparthotel
Sissi West Aparthotel Vienna
Frequently asked questions
What is the cancellation policy at Sissi West?
Sissi West offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Sissi West?
As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at Sissi West on 8 Apr 2026 start from NZ$224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Sissi West?
Onsite parking is limited (max 3 spaces).
Is there a free airport shuttle available at Sissi West?
No, Sissi West does not offer an airport shuttle service.
What time are check-in & check-out at Sissi West?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at Sissi West?
No, only service animals are allowed.
Sissi West Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 29 out of 34 reviews
10 - Excellent
29
Rating 8 - Good. 4 out of 34 reviews
8 - Good
4
Rating 6 - Okay. 0 out of 34 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 34 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 34 reviews
2 - Terrible
0
9.8/10
Cleanliness
9.2/10
Amenities
9.8/10
Property conditions & facilities
Reviews
10/10 Excellent
heather
13 Dec 2025
Liked: Cleanliness, amenities
The room was very clean and comfortable. Loved the modern accessories and funky decorations. Brought me back to my childhood 😊
heather
Stayed 1 night in Dec 2025
8/10 Good
Gerard
10 Dec 2025
Liked: Property conditions & facilities
Disliked: Amenities
Room was clean on check in but wasn't cleaned for our four day stay, no change of towels or bins emptied
Great place to stay, was very clean and comfortable. As seems to be in all the reviews it is not downtown but literally across the street is the metro and so easy to navigate. As convenient as staying in the heart of the city without being in the city. Highly recommend.
Jennifer
Stayed 3 nights in Nov 2025
10/10 Excellent
Diane
25 Sept 2025
Liked: Cleanliness, room comfort
Great Hotel. Clean. 3 min walk to U4 train to get into the centre of Vienna,. Staff is so accommodating. I highly recommend this place.
Beautiful large room .Very clean.
Good instructions regarding use of access codes.
The room faced main road but this was fine gjven double glazed windows + shutters.
Very close to underground station taking one into town.
In summary I would certainly stay again at "Sissi West"
Very clean and close the the Metro station, friendly and helpful staff
C
Stayed 3 nights in Sep 2025
10/10 Excellent
Verified traveller
27 Jul 2025
Liked: Cleanliness, room comfort
Wunderbar!
This is a hidden gem in the heart of Vienna.
Easy to access and very near to the U-bahn!
Karlsplatz is merely 7 stops away and so it the city center.
I would definitely recommend this place to others and would be back again. And yes the famous Schönbrunn palace is at a walking distance of 5-10 minutes : )
Verified traveller
Stayed 2 nights in Jul 2025
10/10 Excellent
jelena
30 Jun 2025
jelena
Stayed 3 nights in Jun 2025
10/10 Excellent
Geonho
Travelled with family
8 Apr 2025
Liked: Cleanliness, room comfort
Location was excellent. The staff was friendly and prompt. Helped with parking so kindly.
Communication was great. As American travellers on our honeymoon they gave everything we needed and even left a note and champagne in the fridge. (We don't drink but the gesture was much appreciated). You can walk to bakeries and restaurants and the metro in just minutes. Schonnbrunn is a 12 minute walk but the gardens are only a few minutes away.
The room was clean and well stocked and the bed was large and comfortable. 5 stars, you really cant ask for more.
Philip
Stayed 6 nights in Nov 2024
10/10 Excellent
Bruce
1 Oct 2024
Liked: Cleanliness, amenities, room comfort
Nice place. Just know you need to check messages before you show up. You don't just book and show up. On e we understood the process all was great. Clean, great location(right next to Ubahn)
Tout était parfait: la localisation à distance de marche du palais, le décor élégant de la maison et de la chambre Vie charme, la tranquillité, la propreté. Merci pour cet excellent séjour, nous recommandons votre hôtel sans hésitation.
Tolles, individuell eingerichtetes Zimmer. Groß, sauber und trotz Lage zur Straßen ruhig. Rein virtueller, aber sehr netter Kontakt zum Vermiter.
Ich komme sehr gerne wieder 🙂🙂🙂
Holger
Stayed 5 nights in Aug 2025
10/10 Excellent
Reiner
Business traveller
28 Jul 2025
Liked: Cleanliness, room comfort
Reiner
Stayed 4 nights in Jul 2025
10/10 Excellent
Ole
1 Jul 2025
Liked: Cleanliness, room comfort
Ole
Stayed 3 nights in Jun 2025
10/10 Excellent
Veera
2 Jan 2025
Liked: Cleanliness, room comfort
Veera
Stayed 3 nights in Dec 2024
4/10 Poor
Lars
Business traveller
9 Dec 2024
Disliked: Cleanliness, room comfort
Urusel ventilation,dålig avställningsyta i badrummet,ingen handdukstork (hade en liten och en större handduk i 4 dgr) som aldrig hann torka. Ingen påfyllning av någonting toapapper the’ kaffekapslar etc.På tok för dyrt för detta boende om ändå väldigt fräscht och nyrenoverat hus.