4/10 Poor
Csaba
4 Aug 2025
Disliked: Cleanliness
Remote management, no person on-site => fail
I booked a 3-night single room starting on the same day through Hotels.com. They told me they'd get back to me one day prior to my lodging start, but they got back to me within an hour with instructions. Which were majorly wrong.
First, there was no house door security, so anyone off the street could walk in - I never saw the house door closed. The back door was also open, so there was free passage from the road to the back yard. A cat had just birthed 3 kittens, and they used the house living room as a playground. Good for them, but not so good for the large couch, as it was such a great place to try out their new claws. Also not so good for those with cat allergies.
I'd asked for a table or desk in the room when booking. I never got a reply, nor table nor desk. There was a dresser, but when I opened the drawer to put something in - the drawer had no bottom. The upstairs bathroom was nice, but by my 3rd night, the TP was down to just a few squares left. A towel was provided. The soap situation was unclear.
The trash was already in a large heap by the front gate when I got there, and it just kept growing. It just didn't match my notion of Austrian tidiness.
Most upsetting was that the internet didn't work for me, nor for the other guests I asked as they sent the wrong password. I contacted Camelotolels on WhatsApp via a local hotspot at a local eatery, but the non-native English person was not helpful. Another tenant the next day told me the correct password.
Csaba
Stayed 3 nights in Jul 2025