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Complejo Turistico Pucon

Property class: 3.5

Photo gallery for Complejo Turistico Pucon

A wooden interior with a pool area, benches, and a staircase.
A wooden cabin room with two beds, a table with stools, a fan, and a window.
A garden with a pool, a wooden house, and a mountain in the background.
A banquet hall with round tables covered in blue tablecloths and white chairs with blue sashes.
A wooden house with a balcony, a grill, and a table with chairs.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant
  • Breakfast available

Explore the area

View map
Calle Prolongacion, Colo Colo #2215, Pucón, Araucania, 4920000
  • Place, La Poza
    ‪3 min drive‬
  • Place, Pucon Beach
    ‪4 min drive‬
  • Place, Enjoy Pucon Casino
    ‪4 min drive‬

Room options

Cabin, 3 Bedrooms, Private Bathroom (6 PAX)

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Bunk Bed

Cabin, 5 Bedrooms, Private Bathroom (10 PAX)

  • 5 bedrooms
  • Sleeps 10
  • 2 Double Beds, 4 Single Beds and 1 Single Bunk Bed

Townhome (5 pax)

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Townhome, 1 Double Bed, Private Bathroom (2 pax)

  • Sleeps 2
  • 1 Double Bed

Triple Room, 1 Bedroom, Accessible, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Double Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

Triple Room, 3 Single Beds, Private Bathroom

  • Sleeps 3
  • 3 Single Beds

Standard Triple Room, 1 Bedroom, Private Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Quadruple Room, 1 Bedroom, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Double Room Single Use

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

About the area

Pucón

At Complejo Turistico Pucon you'll be within a 20-minute stroll of Los Pozones and Santa Clara Monastery. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and an indoor swimming pool. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a games room. Other amenities include a sauna, spa services and laundry facilities. Continental breakfast is available daily between 9:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3.5-property class Pucón hotel include Lake Villarrica and Museo Mapuche Pucon.

What's nearby

  • Santa Clara Monastery - 15 min walk - 1.3 km
  • La Poza - 3 min drive - 2.6 km
  • Cascadas de Rio Turbio - 3 min drive - 2.0 km
  • Pucon Beach - 4 min drive - 3.0 km
  • Enjoy Pucon Casino - 4 min drive - 3.0 km

Restaurants

  • ‪Trawen - ‬2 min drive
  • ‪Black Forest - ‬19 min walk
  • ‪Andiamo Cucina Italiana - ‬19 min walk
  • ‪El Fogón - ‬20 min walk
  • Café de la P

About this property

Complejo Turistico Pucon

As a guest of Complejo Turistico Pucon, you'll find 2 outdoor swimming pools, an indoor pool, and a sauna. There's a restaurant on site. A business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Spa services, a terrace, and barbecue grills are also featured at Complejo Turistico Pucon. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pucón hotel.

  • 30 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
  • Dining venue
Complejo Turistico Pucon offers 30 accommodations. Flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided once per stay.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 9:00 AM to 10:30 AM for a fee: CLP 12,000 to 15,000 for adults and CLP 10,000 to 11,000 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CLP 25000 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CLP 12000 to 15000 for adults and CLP 10000 to 11000 for children
  • Pet fee: CLP 25000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9 AM to 8 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Complejo Turistico Pucon Pucon
Complejo Turistico Pucon Resort
Resort Complejo Turistico Pucon Pucon
Pucon Complejo Turistico Pucon Resort
Resort Complejo Turistico Pucon
Complejo Turistico Resort
Complejo Turistico
Complejo Turistico Pucon Hotel
Complejo Turistico Pucon Pucón
Complejo Turistico Pucon Hotel Pucón

Frequently asked questions

What is the cancellation policy at Complejo Turistico Pucon?

Complejo Turistico Pucon offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Complejo Turistico Pucon?

Yep, Complejo Turistico Pucon has a free self car park.

Are there any beaches close to Complejo Turistico Pucon?

The closest beach to Complejo Turistico Pucon is Pucon Beach (2.7 km).

Is there a spa on site at Complejo Turistico Pucon?

There's no onsite spa, but this property does offer services like hot stone massages.

Does Complejo Turistico Pucon have a pool?

Complejo Turistico Pucon has 2 outdoor swimming pools and an indoor pool. The pool is open 9 AM to 8 PM.

What luxury perks are available at Complejo Turistico Pucon?

Complejo Turistico Pucon features 2 outdoor pools, an indoor pool and a sauna.

Does Complejo Turistico Pucon serve breakfast?

Yep, continental breakfast is served daily between 9:00 AM and 10:30 AM.

Is there a free airport shuttle available at Complejo Turistico Pucon?

No, Complejo Turistico Pucon does not offer an airport shuttle service.

Is there a bar or restaurant at Complejo Turistico Pucon?

Yep, you can grab a meal at Complejo Turistico Pucon's onsite restaurant.

What time are check-in & check-out at Complejo Turistico Pucon?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Complejo Turistico Pucon Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

5.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Elizabeth

Disliked: Cleanliness, room comfort
En primer lugar no era una cabaña era una pieza con baño, en un segundo piso, pésima experiencia Lo que muestran en la gogós no es lo que uno contrata No lo recomiendo y no volvería a ese lugar
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Martina

Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Franklin

Stayed 3 nights in Feb 2022
Verified review

6/10 Okay

STEFANY

Disliked: Staff & service, room comfort
Stayed 4 nights in Jan 2019