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Hotel Kernayel

Property class: 2.5

Photo gallery for Hotel Kernayel

Exterior
Outdoor pool
Restaurant
Laptop workspace, blackout curtains, free WiFi, bed sheets
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
Av Camino Internacional 1395, Pucón, Araucania, 4920894
  • Place, Cascadas de Rio Turbio
    ‪9 min walk‬
  • Place, Enjoy Pucon Casino
    ‪2 min drive‬
  • Place, Pucon Beach
    ‪3 min drive‬

Room options

View all photos for Chalet Standard

Laptop workspace, blackout curtains, free WiFi, bed sheets

Chalet Standard

  • 55 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Bunk Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Shower, free toiletries, hair dryer, towels

Standard Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room Standard

Lobby

Double Room Standard

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room

Lobby

Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Pucón

At Hotel Kernayel you'll be within just a 10-minute stroll of Los Pozones and Cascadas de Rio Turbio. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, concierge services and a garden. Plus you'll find a microwave in a common area and a fireplace in the lobby. Each morning free breakfast is served. .Sights within a 20-minute walk of this Pucón hotel include Feria Artesanal and Santa Clara Monastery.

What's nearby

  • Cascadas de Rio Turbio - 9 min walk - 0.8 km
  • Santa Clara Monastery - 16 min walk - 1.3 km
  • La Poza - 2 min drive - 2.0 km
  • Enjoy Pucon Casino - 2 min drive - 1.7 km
  • Pucon Beach - 3 min drive - 2.3 km

Getting around

  • Valdivia (ZAL-Pichoy) - 108 min drive

Restaurants

  • ‪Mamas&Tapas - ‬14 min walk
  • ‪Black Forest - ‬16 min walk
  • ‪Que Llueva Cafe - ‬10 min walk
  • El Fogón
  • ‪Campos Restaurant - ‬6 min walk

About this property

Hotel Kernayel

Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and a garden are also featured at Hotel Kernayel. Free self parking is available.

This Pucón hotel is smoke free.

  • 8 guestrooms or units
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
Hotel Kernayel offers 8 accommodations with a hairdryer and free toiletries. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM

Things to do

  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Kernayel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Lh Cabanas Kernayel
Lh Cabanas Kernayel Pucon
Lh Hotel Cabanas Kernayel
Lh Hotel Cabanas Kernayel Pucon
Hotel Kernayel Pucon
Kernayel Pucon
Kernayel
Hotel Kernayel Hotel
Hotel Kernayel Pucón
Hotel Kernayel Hotel Pucón

Frequently asked questions

What is the cancellation policy at Hotel Kernayel?

Hotel Kernayel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Kernayel?

Yep, Hotel Kernayel has a free self car park.

Are there any beaches close to Hotel Kernayel?

The closest beach to Hotel Kernayel is Pucon Beach (2 km).

Does Hotel Kernayel have a pool?

Hotel Kernayel has an outdoor pool. The pool is open 9:00 AM to 9:00 PM.

Does Hotel Kernayel serve breakfast?

Yep, complimentary continental brekkie is served daily from 8:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Kernayel?

No, Hotel Kernayel does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Kernayel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Kernayel?

No, pets and service animals are not allowed.

Hotel Kernayel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, friendly staff, and good value
Verified review

10/10 Excellent

JUAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar muy cerca de todo.

Excelente atención e instalaciones, lo recomiendo completamente. Gracias
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

magaly

Liked: Cleanliness, property conditions & facilities

falta en habitaciones

Las habitaciones deberían tener aire acondicionado dado que el calor en verano en Pucón es muy intenso. Las habitaciones debieran tener un frigobar considerando que las habitaciones son muy calurosas.
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located a little far out of town for easy walking, but the rooms had everything we needed. We were upgraded to a cabana instead of a hotel room upon checking in, which suited our needs well.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Hotel y excelente atención

Una excelente opción, calidad-precio, tranquilo, con una muy buena infraestructura y una atención destacada. Habitación amplia, buen baño,excelente desayuno.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Nicolás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena experiencia

Muy buena experiencia
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

RAUL

Liked: Cleanliness, property conditions & facilities, room comfort

Bueno recomendable

Buena estadia, desayuno pobre
Stayed 2 nights in Jan 2018
Verified review

6/10 Okay

Stefano

Liked: Cleanliness
Disliked: Staff & service

Grazioso hotel vicino al centro di Puconn

Hotel di dimensioni ridotte ben localizzato con camere pulite e gradevoli. Buona la colazione. Il personale è risultato piuttosto deludente non ci hanno tenuto le valigie il giorno del check out e quasi tutti si sono dimostrati frettolosi e poco accoglienti. Il check in in Cile inizia alle 15 e noi arrivavamo da Santiago in pullman e l'accoglienza al mattino è stata un po' imbarazzante. Per il resto abbiamo fatto sempre gite fuori per cui si tornava la sera abbastanza stanchi. Visto il.paesaggio meraviglioso e le gite splendide una accoglienza più amichevole sarebbe stato meglio
Stayed 3 nights in Jan 2018
Verified review

10/10 Excellent

Luis Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estacionamiento y baño

Las piezas no cuentan con estacionamiento cerrado, me encontré con un rayón producido por otro vehículo por supuesto desconocido. Baños interiores sin una buena ventilación. Aparte de eso lo encontré bien
Stayed 5 nights in Jan 2018
Verified review

8/10 Good

gigliola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Buen lugar, un poco alejado del centro gastronomico de la ciudad.
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort