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Grand Hotel Vilnius, Curio Collection by Hilton

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for Grand Hotel Vilnius, Curio Collection by Hilton

Exterior
Terrace/patio
Lobby
Restaurant
Sports facility

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
The current price is NZ$335
includes taxes & fees
29 June - 30 June

Explore the area

Map
Universiteto Street 14, Vilnius, LT-01122
  • Cathedral Square
    ‪1 min walk‬
  • Vilnius Cathedral
    ‪1 min walk‬
  • Chabad Lubavitch Centre
    ‪11 min walk‬
  • Vilnius (VNO-Vilnius Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Balcony

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 2 Single Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
  • 132 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Connecting Rooms

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Family Suite, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 5
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (King Cupola)

Junior Suite, 1 King Bed (King Cupola)

Junior Suite, 1 King Bed (King Cupola)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room Single Use, 1 Double Bed

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Basic Double Room Single Use, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room Single Use, 1 Double Bed, Accessible

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Basic Double Room Single Use, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 1
  • 1 Double Bed

About the area

Vilnius

A luxury stay in the heart of Vilnius awaits you at Grand Hotel Vilnius, Curio Collection by Hilton. Within steps you'll find Vilnius University and Gediminas Avenue. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Luxury Spa can include massages, body wraps and body scrubs along with access to the sauna and steam room. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 5-property class Vilnius Old Town hotel include Cathedral Square and Pilies Street.

What's nearby

  • Cathedral Square - 1 min walk - 0.2 km
  • Vilnius Cathedral - 1 min walk - 0.2 km
  • Vilnius University - 3 min walk - 0.3 km
  • Vilnius Town Hall - 10 min walk - 0.9 km
  • Chabad Lubavitch Centre - 11 min walk - 1.0 km

Getting around

  • Vilnius Station - 14 min drive
  • Vilnius (VNO-Vilnius Intl.) - 22 min drive

Restaurants

  • ‪Grey - ‬3 min walk
  • ‪Vero Cafe - ‬2 min walk
  • ‪Caffeine Roasters Citadele - ‬2 min walk
  • ‪Nisha Craft Capital - ‬3 min walk
  • ‪Caffeine - ‬4 min walk

About this property

Grand Hotel Vilnius, Curio Collection by Hilton

Luxury hotel with full-service spa and 24-hour fitness centre
Grand Hotel Vilnius, Curio Collection by Hilton offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Grand Hotel Vilnius, Curio Collection by Hilton. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Vilnius hotel is smoke free.

  • 93 guestrooms or units
  • 5 levels
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Vilnius, Curio Collection by Hilton offers 93 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Vilnius hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Luxury Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, German, Lithuanian, Polish, Russian

Similar properties

Exterior

Radisson Collection Astorija Hotel, Vilnius

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, 897 reviews
The price is NZ$250
includes taxes & fees
18 July - 19 July
Radisson Collection Astorija Hotel, Vilnius

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Secured, uncovered parking on site (EUR 50 per day)
  • Secured, uncovered valet parking on site (EUR 50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Telegrafas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Children's robes
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 95 per vehicle (return, maximum occupancy 3)
  • Uncovered self-parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per day
  • Pet fee: EUR 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Lithuania. This property is rated 5 stars.

Property is also known as

Kempinski Cathedral
Kempinski Cathedral Square
Kempinski Cathedral Square Vilnius
Kempinski Hotel Cathedral
Grand Kempinski Vilnius
Kempinski Hotel Cathedral Square Vilnius
Grand Hotel Kempinski Vilnius
Grand Hotel Vilnius, Curio Collection by Hilton Hotel
Grand Hotel Vilnius, Curio Collection by Hilton Vilnius
Grand Hotel Vilnius, Curio Collection by Hilton Hotel Vilnius

Frequently asked questions

What is the cancellation policy at Grand Hotel Vilnius, Curio Collection by Hilton?

Grand Hotel Vilnius, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Vilnius, Curio Collection by Hilton?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Vilnius, Curio Collection by Hilton on 29 Jun 2025 start from NZ$327.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Vilnius, Curio Collection by Hilton?

Yep, Grand Hotel Vilnius, Curio Collection by Hilton has a secured uncovered self car park for EUR 50 per day. Onsite parking is limited.

Is there a spa on site at Grand Hotel Vilnius, Curio Collection by Hilton?

Yep, Luxury Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Grand Hotel Vilnius, Curio Collection by Hilton have a pool?

Grand Hotel Vilnius, Curio Collection by Hilton has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Grand Hotel Vilnius, Curio Collection by Hilton a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Hotel Vilnius, Curio Collection by Hilton.

Is Grand Hotel Vilnius, Curio Collection by Hilton family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Grand Hotel Vilnius, Curio Collection by Hilton is a hit with families.

Are there hot tubs in the rooms at Grand Hotel Vilnius, Curio Collection by Hilton?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hotel Vilnius, Curio Collection by Hilton serve breakfast?

Yeah, buffet breakfast is offered on weekdays between 6:30 AM and 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hotel Vilnius, Curio Collection by Hilton?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Grand Hotel Vilnius, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Grand Hotel Vilnius, Curio Collection by Hilton?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Vilnius, Curio Collection by Hilton?

Cats and dogs are welcome at Grand Hotel Vilnius, Curio Collection by Hilton, with food and water bowls on offer.

Grand Hotel Vilnius, Curio Collection by Hilton Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 539 out of 603 reviews
Rating 8 - Good. 50 out of 603 reviews
Rating 6 - Okay. 5 out of 603 reviews
Rating 4 - Poor. 4 out of 603 reviews
Rating 2 - Terrible. 5 out of 603 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Torsten

Stayed 3 nights in Feb 2025

10/10 Excellent

Richard Alan

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Service was above and beyond. Specially for breakfast. Beds were excellente, spa area lovely as well. Great hotel. Would definitely return in the future
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top!

Amazing experience at this hotel, chic with great service & food! Great location, overlooking the Cathedral & Tower.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel, location, and customer service
Stayed 5 nights in Feb 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5*
Stayed 6 nights in Feb 2025

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel in within walking distance of the beauty of Vilnius
Stayed 3 nights in Feb 2025

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Hotel

This is a gorgeous hotel with a great restaurant, bar and spa. The best in town.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sevda

Stayed 1 night in Nov 2024

10/10 Excellent

Sevda

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a pump noise and I had to change rooms in the middle of the night. The new room was smaller. In both rooms the lotion or body lotion was empty or the pump didn’t work right. Staff was nice.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lawrence, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

8/10 Good

Kathryn

Stayed 3 nights in Sep 2024

2/10 Terrible

Ed, Orland Park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I am really torn on how to rate this as I wish I could give two reviews. So I am rating this based on what upset me the most. First, we booked the room at 300 euros. Less than 12 hours later I saw the same room for 70 less. I messaged them and asked if they could honor the difference or offer something as a discount. They were unconcerned and basically rude. Second, breakfast was offered at a discount at checkin for 30 euros. But the menu at breakfast had the same deal for 20 euros. I tried explaining this but due to language issues got nowhere. Speaking of which, the breakfast buffet was the worst we've seen in our travels the past two weeks in europe. To pay 30 euros for an omelet and coffee seems somewhat outrageous. Third, the dinner was the worst we have had in our stay in Europe. All of this left a bad taste in my mouth. Hence, there is no way I can possibly rate this experience as anything but terrible. On the other hand, the service was impeccable. Everyone was very friendly and very helpful. I was actually overwhelmed how nice everyone was. But that does not help the fact that I felt ripped off with the whole situation.
Stayed 2 nights in Sep 2024

8/10 Good

Gregory, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel in a great area of town. Rooms were very nice and the hotel was very walkable to all the highlights of the city. The front desk was very helpful through check-in, fulfilling requests, and unfortunately dealing with a very frustrating service at breakfast. Breakfast service was quite disorganized and made for a very poor experience for a 5-star hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything keep up the good work
Stayed 1 night in Aug 2024

10/10 Excellent

Julie Q

Stayed 17 nights in Jul 2024

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

S

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2024