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DoubleTree by Hilton Virginia Beach

4.0 star property
Hotel with an indoor pool, near Virginia Beach Boardwalk

Photo gallery for DoubleTree by Hilton Virginia Beach

Exterior
Lobby
1 bedroom, premium bedding, down duvets, pillow-top beds
Check-in/check-out kiosk
Indoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available
  • Breakfast available
  • Air conditioning
The current price is NZ$214
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
1900 Pavilion Dr, Virginia Beach, VA, 23451
  • Virginia Beach Convention Center
    ‪1 min drive‬
  • Virginia Beach Boardwalk
    ‪2 min drive‬
  • Pacific Avenue
    ‪2 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪24 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Bathtub

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower (Mobility, Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Roll-in Shower (Mobility, Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Bathtub

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Mobility Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Shower Only)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Shower Only)

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (2 Room)

49-inch flat-screen TV with satellite channels, TV

Suite, 2 Queen Beds (2 Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Tub/Shower Combo)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Tub/Shower Combo)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

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Hilton Vacation Club Ocean Beach Club Virginia Beach

Northeast Virginia Beach
  • Pool
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  • Free WiFi
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4.2 out of 5, Very good, 1,081 reviews
The price is NZ$414
includes taxes & fees
7 Sept - 8 Sept
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About the area

Virginia Beach

At DoubleTree by Hilton Virginia Beach you'll be within just a 15-minute stroll of Virginia Beach Convention Center and Virginia Beach Sports Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Cardinal Restaurant & Bar, is open for breakfast, lunch and dinner. Enjoy the gym and pool loungers. 12002 square feet (1115 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and express check-out. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Northeast Virginia Beach hotel include Virginia Beach Boardwalk and Ocean Breeze Waterpark.

What's nearby

  • Virginia Beach Convention Center - 1 min drive - 0.7 km
  • Virginia Beach Boardwalk - 2 min drive - 2.1 km
  • Pacific Avenue - 2 min drive - 2.1 km
  • Neptune Statue - 3 min drive - 2.7 km
  • Virginia Beach Fishing Pier - 6 min drive - 2.4 km

Getting around

  • Virginia Beach Station - 19 min walk
  • Norfolk, VA (ORF-Norfolk Intl.) - 21 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Taqueria Jessy's - ‬10 min walk
  • ‪Thai Arroy - ‬16 min walk
  • ‪The Stockpot - ‬12 min walk
  • ‪Whiskey Barrel - ‬1 min drive

About this property

DoubleTree by Hilton Virginia Beach

Hotel with an indoor pool, near Virginia Beach Boardwalk
DoubleTree by Hilton Virginia Beach offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. Event space at this hotel measures 12002 square feet (1115 square metres) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and express check-out are also featured at the business-friendly DoubleTree by Hilton Virginia Beach. Parking is available for a fee.

Smoking is allowed in designated areas at this Virginia Beach hotel.

  • 1 building
  • 292 guestrooms or units
  • 12 levels
  • 12002 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1983
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Virginia Beach offers 292 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Virginia Beach hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Lobby

Wyndham Virginia Beach Oceanfront

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,609 reviews
The price is NZ$192
includes taxes & fees
1 Sept - 2 Sept
Wyndham Virginia Beach Oceanfront

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 16 for adults and USD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cardinal Restaurant & Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 12,002 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1983
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 16 for children
  • Uncovered self-parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per day (maximum USD200 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Virginia Beach
DoubleTree Hilton Virginia Beach
DoubleTree Virginia Beach
Hilton DoubleTree Virginia Beach
Virginia Beach DoubleTree
Doubletree By Hilton Virginia Beach Hotel Virginia Beach
DoubleTree Hilton Virginia Beach Hotel
Doubletree By Hilton Virginia
DoubleTree by Hilton Virginia Beach Hotel
DoubleTree by Hilton Virginia Beach Virginia Beach
DoubleTree by Hilton Virginia Beach Hotel Virginia Beach

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Virginia Beach?

DoubleTree by Hilton Virginia Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Virginia Beach?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Virginia Beach on 4 Sept 2025 start from NZ$214.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Virginia Beach?

Yep, DoubleTree by Hilton Virginia Beach has an uncovered self car park with in/out privileges for USD 10 per night.

Are there any beaches close to DoubleTree by Hilton Virginia Beach?

The closest beach to DoubleTree by Hilton Virginia Beach is Sandbridge Beach (10.9 km).

Does DoubleTree by Hilton Virginia Beach have a pool?

DoubleTree by Hilton Virginia Beach has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:00 PM.

What makes DoubleTree by Hilton Virginia Beach a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Virginia Beach.

Does DoubleTree by Hilton Virginia Beach serve breakfast?

Yeah, buffet brekkie is available on weekdays between 6:30 AM and 9:30 AM and weekends from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Virginia Beach?

No, DoubleTree by Hilton Virginia Beach does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Virginia Beach?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree by Hilton Virginia Beach?

Check-in begins at 4 PM. Check-out time is 11 AM.

DoubleTree by Hilton Virginia Beach Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 114 out of 1006 reviews
Rating 4 - Poor. 61 out of 1006 reviews
Rating 2 - Terrible. 70 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, only real gig was the band that played from inside bar area. The band was good but it was just ridiculously loud. I know that may sound petty, but it was loud
Stayed 2 nights in Apr 2025

6/10 Okay

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
This Hotel is very nice. I stayed in November, so I knew what i was getting. When i made the reservation i specifically asked the front desk if the window in the pool area had been replaced because when we were there in November it was busted, and the Heated pool was freezing and unable to keep temperature because of this. I was told it had been repaired, and the pool was heated and holding temperature correctly now. I was lied to. The window is still broke and just some plastic taped over it Just like it was in November. This was very frustrating because my 2-year-old granddaughter loves to swim, and it was extremely cold. The other issue i had was we were on the 4th floor and there was some kind of repair going on as soon as you get off the elevator. The smell was awful. as soon as you went into the hallway you could smell it. To have this happen after the hotel was $257 a night almost $100 more a night since November was very frustrating. Also, when I stayed in November, I got 2 room just like I did this time, and I only had to put 1 $50 hold down for both rooms this time I had to put 2 $50 holds one for each room.
Stayed 2 nights in May 2025

8/10 Good

Kaheem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting more staying at a double tree. We didn’t get offered the “famous” chocolate chip cookie from the drawer which I learned about after my stay. It was a very busy hotel and the parking was horrible, hilly and not convenient to the doors. If you parked out back you had to walk through the restaurant and bar. The bed was very hard! The walls are paper thin and we could hear all of the yelling and arguing in the adjoining rooms. The bathroom door was a barn door style, which is fine but it didn’t cover the door way when closed!! I’m glad it was just me and my husband otherwise I don’t know what I would’ve done.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was friendly and the room was nice and clean....i just didn't like charging 50 dollars for early check-in even though my room is available but i have to wait for no apparent reason
Stayed 1 night in Apr 2025

4/10 Poor

Nicole

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were unaware that there would be a band playing at the bar in the lobby. It was extremely loud and difficult to get our child to sleep. When the band finally stopped at 11pm they played regular music the rest of the night. Then a fire alarm went off in the room next door and wasn't turned off for 25 minutes. The hotel itself was very nice but it was not a restful, enjoyable nights sleep.
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Stayed 1 night in May 2025

8/10 Good

ONeil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel, great location for event venues

Hotel is fine. Location is amazing if you’re at the sports complex or convention center. Neighborhood seems safe. My tv displayed a big text box with an error message the whole time in the middle of the screen; they tried to fix it, but couldn’t, so I just had to live with it. The people in the room next door were also extremely loud, though that’s not really the hotel’s fault.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit va beach annually and always stay at this hotel
Stayed 6 nights in Apr 2025

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Apr 2025

8/10 Good

Seungwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Stayed 1 night in Apr 2025

4/10 Poor

Michele

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property itself is very clean and updated. Check-in went smoothly, but then everything went wrong. We got to our first room and there was a sewage smell coming out of the shower drain (looks like it had been worked on as metal plate was removed and standing on end). We were offered the opportunity to have the 'engineer' come up and look at it or change rooms -- we changed rooms, but also because the TV was not working. In our second room, the TV was still not working (kept reading "off air" ) and despite many requests to have it fixed, we had no luck. We were eventually told, on day three, that there was nothing they could do because the TVs and systems were new and no one knew how to fix them. Again, not offered any type of reimbursement or opportunity to change rooms. Later, on day three, we came back to shower and found out we had absolutely no hot water. Despite phone calls to the front desk, we weren't getting any assistance so my husband had to go to the front desk and ask for help. After being ignored, he was finally able to talk to another 'new' manager (?) and get approval to switch to yet another room. This was now three rooms in less than 72 hours. At least room #3 had hot water and a working TV. I understand things go wrong, but we spoke to seven different front desk people over those days and no one, until this last woman, was helpful at all. Lip service was pretty much all we were given...and two free drinks at the lobby market.
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed at the Doubletree many times. Never disappoints. Friendly service. Close to where I was going.
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 2 nights in Apr 2025

2/10 Terrible

Dan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Loud music on Friday night till midnight.

First night we could not sleep due to loud music from the lobby area till midnight. Had to change rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Suzanne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel itself was fine. Clean. I was shocked they didn’t have complementary coffee in the morning and the hotel resturant didn’t open until 7am where you had to place an order for a $4 drip coffee and wait for it. We left and had to wait in line at McDonald’s to get a coffee. I’ve never stayed in a nice hotel like this that didn’t have coffee available in the mornings.
Stayed 2 nights in Mar 2025

8/10 Good

Tedra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Derrick

Stayed 2 nights in Apr 2025

10/10 Excellent

Amin

Stayed 2 nights in Apr 2025

6/10 Okay

Todd, West Chester

Liked: Staff & service
Basic hotel in an uninspiring area. There was no place to get coffee in the morning, which was a real bummer
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our clean room here just a bit away from all the traffic, hustle & bustle. Everyone was friendly, including other guests.
Stayed 3 nights in Apr 2025