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Volcano Hale

2.0 star property

Photo gallery for Volcano Hale

A building with a red staircase and a sign indicating it is a registered guest's only point.
A cozy living room with a fireplace, wooden ceiling, and a ceiling fan. There is a dining area with a table and chairs, and a kitchen visible through an open door.
A house with a covered porch, a staircase, and a garden with trees and potted plants.
A bedroom with a large bed, two bedside lamps, a window with curtains, a ceiling fan, and a door with louvered shutters.
A cozy living room with a wooden bench, a sofa, and a small table with a plant. There are framed pictures on the wall and a door leading to another room.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Kitchen

Explore the area

View map
19-3950 Keonelehua Avenue, Volcano, HI, 96785
  • Place, Cooper Center
    ‪12 min walk‬
  • Place, Aloha Candy Company
    ‪17 min walk‬
  • Place, Volcano Garden Arts
    ‪2 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪41 min drive‬

Room options

View all photos for Basic Room (Volcano Hale) Shared bathroom

A bedroom with a large bed, two bedside lamps, and a glass table.

Basic Room (Volcano Hale) Shared bathroom

9.2 out of 10
Wonderful
(23 reviews)
  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Budget Room

Premium bedding, cots/infant beds, free WiFi, individually decorated

Budget Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Queen bed :: Shared Bathroom + Shared Kitchen

A bedroom with a large bed, two bedside lamps, and a glass table.

1 Queen bed :: Shared Bathroom + Shared Kitchen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Volcano

At Volcano Hale you'll be within a 20-minute stroll of Cooper Center and Aloha Candy Company. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, a garden and a picnic area. Other amenities include a microwave in a common area and a fridge in a common area. There's also the convenience of free self parking. .With a stay at this Volcano guest house, you'll be 2.4 km (1.5 mi) from Hawaii Volcanoes National Park.
View more Guest houses in VolcanoOpens in a new window

What's nearby

  • Cooper Center - 12 min walk - 1.1 km
  • Aloha Candy Company - 17 min walk - 1.5 km
  • Volcano Garden Arts - 2 min drive - 1.9 km
  • Volcano House - 5 min drive - 5.0 km
  • Kilauea Military Camp - 6 min drive - 7.6 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 42 min drive

Restaurants

  • ‪Uncle George's Lounge at Volcano House - ‬7 min drive
  • ‪Lanikai Brewing Company - Volcano Taproom - ‬15 min walk
  • ‪10-Pin Grill - ‬12 min drive
  • ‪Eagle's Lighthouse Cafe - ‬15 min walk
  • ‪Lava Rock Cafe - ‬19 min walk

About this property

Volcano Hale

Volcano Hale offers its guests a garden, a picnic area, and a fireplace in the lobby. Public spaces have free WiFi. Volcano Hale also features express check-in, express check-out, and a microwave in a common area. Self parking is free.

This Volcano guest house is smoke free.

  • 1 building
  • 5 guestrooms or units
  • 3 levels
  • Built in 1912
  • Express check-in
  • Express check-out
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
Volcano Hale offers 5 accommodations with shared/communal kitchens and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Volcano guest house provides complimentary wireless Internet access. 19-inch flat-screen televisions come with satellite channels.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Shared microwave
  • Shared refrigerator
  • Virtual front desk

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1912
  • Communal living room
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Shared kitchen access
  • Toaster
  • Toaster oven

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Recycling
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number GE-133-620-1216-01, TA-133-620-1216-01, 319007005000

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hale Chalet Kilauea Collection
Hale Chalet Kilauea Collection B&B
Volcano Hale Chalet Kilauea Collection
Volcano Hale Chalet Kilauea Collection B&B
Volcano Hale Volcano
Volcano Hale Guesthouse
Volcano Hale Guesthouse Volcano
Volcano Hale The Chalet Kilauea Collection

Frequently asked questions

What is the cancellation policy at Volcano Hale?

Volcano Hale offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Volcano Hale?

Yep, Volcano Hale has a free self car park.

Is Volcano Hale family-friendly?

You bet! With amenities such as a picnic area, as well as cots/infant beds in the guestrooms, it's no surprise that Volcano Hale is a hit with families.

Is there a free airport shuttle available at Volcano Hale?

No, Volcano Hale does not offer an airport shuttle service.

What time are check-in & check-out at Volcano Hale?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Volcano Hale?

No, only service animals are allowed.

Volcano Hale Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 81 out of 209 reviews
Rating 8 - Good. 67 out of 209 reviews
Rating 6 - Okay. 46 out of 209 reviews
Rating 4 - Poor. 10 out of 209 reviews
Rating 2 - Terrible. 5 out of 209 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Great place! Very livable and friendly in a beautiful garden very near the National Park.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Christy Raye

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean, the location was beautiful.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and served the purpose…we chose this place because it’s close to Kilauea
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service
We had a very pleasant stay and would choose this accommodation again. It’s not high end but felt clean, welcoming and fit our needs perfectly as a home base as we waited for the volcano. It was very close to the volcano park and conveniently near to local restaurants etc. We felt like we had our own space and felt like the shared bathrooms were not a problem at all.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Shelby

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great parking. Although key to unlock front door gave me constant issues.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

tuan

Liked: Cleanliness, amenities
clean room. great location. amenity
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Jiannan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location is super convenient if you are visiting the volcano national park. Clean and cozy. Four star for shared bathroom, otherwise it’s great!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Very accommodating had everything you need for a comfortable stay and for the price you simply cannot beat it would recommend to anyone staying in the big island of Hawaii also love the fact that's it's a 5 minute drive to the nationalbpwrk
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for visiting the national park.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

ARIJIT

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near the Volcano National Park, quiet pleasant stay in a historic property.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Susan Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful comfortable place to stay.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Jonelle

Liked: Cleanliness, amenities, property conditions & facilities
Its a cute place Will stay again
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Excellent place , well run !
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

jose l

Disliked: Cleanliness, property conditions & facilities
lovely place. But i don't like of room smell. Kind of unpleasant smell.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Yc

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Rostyslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic place in Volcano
Stayed 3 nights in May 2024
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice low cost alternative to expensive Hawaii. At night you can hear frogs, crickets, birds and rain drops which makes for a serene backdrop while sleeping.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and peaceful. Perfect for a place to rest after a day of hiking the island.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Remesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very affordable way to stay and I was able to enjoy the beauty of the island, but get your groceries before
Stayed 6 nights in Jan 2025
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great location near Volcanoes National Park. easy to find and quiet. room was nice
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Shannon

Liked: Amenities
The private room was very comfortable. The shared kitchen and bath were fine. It was a peaceful location.
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking was easy, but my room was a bit dirty upon arrival with spider webs and literal dust on things. There was a dehumidifier but it was empty and I couldn't figure out how to fix it. They were supposed to come pick up my registration so I thought they'd fix the humidifier then (80% humidity in the room) but no one ever came. The free amenities they have in the guest supply is just one very bad shampoo and a little bar soap (which was okay). The kitchen is very minimal and has nothing to label your items with. I never came across another guest in the property, but I know they were there because doors would open/closer. Very great location, but there are many many options in this town where you may get better amenities with an actual host that would prepare and care for your room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked this place so much that we booked additional time here. great atmosphere and a unique place to stay. will be using them again in the future.
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Graeme Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really roomy, comfortable place to stay. Nice kitchen and dining room, big bed, excellent showers and bathrooms. Absolutely worth the money.
Stayed 8 nights in Feb 2024
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique experience, a stay at an old Hawaiian house we had to ourselves. Old and quaint but in good condition. Very convenient for visiting Volcanoes NP and a few dining options nearby.
Stayed 2 nights in Sep 2024