2/10 Terrible
Mary
25 Sept 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For all of its supposed class this establishment is sorely lacking in meeting customer needs. I drove around the whole area looking 1 - for the hotel parking lot and 2 - trying to find the reception center. Turns out you have to walk around the BACK of the hotel, down a sidewalk then down stairs to get to the reception desk. This was EXTREMELY difficult for a mobility impaired individual.
The showerhead was filthy. The entire bathroom was 3’ wide and 5’ long. You have to sit sideways on the toilet because there isn’t enough room for your knees if you sit properly. This was the bathroom for a FAMILY SUITE! One person alone could barely fit in this bathroom. The shower gel and shampoo bottles are attached to the wall in such a way that it is almost impossible to push down to top to extract the contents. And there were PAPER NAPKINS at dinner. The exterior of the hotel is beautiful but for all of its attempts at class, this hotel falls far short.
Mary
Stayed 1 night in Sep 2025
