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4.4 out of 5

"Lovely stay with attentive and helpful team. " More

By a verified traveller on Sat 25 Nov 2023

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Hotel Description

At Waitomo Caves Guest Lodge you'll be within just a 10-minute stroll of Caveworld and Waitomo Glowworm Caves. Highlights at this guest house include in-room free WiFi and LCD TVs.

This smoke-free guest house offers free WiFi in public areas, a terrace, and a garden. Other amenities include laundry facilities, barbecue grills, and tour/ticket assistance.

With a stay at this 3-star Waitomo Caves guest house, you'll be 1.2 km (0.8 mi) from Woodlyn Park and 3.6 km (2.2 mi) from Aranui Cave.

Double Room - No In-Room Wi-Fi (Room 6)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$131* Per night/room 31 Mar. - 1 Apr.

Double or Twin Room 1

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room - Room 7

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room - Room 2

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Twin Room (Room 5)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double or Twin Room 4

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Waitomo Caves Guest Lodge ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Waitomo Caves Guest Lodge

Everyone (15) Couples (5) Family (3)
4 out of 5
Lovely stay with attentive and helpful team.

Posted by on 25 Nov. 2023

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3 out of 5

Posted by on 20 Sep. 2023

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5 out of 5

Posted by on 14 Apr. 2023

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Comment from Hotel Management

26 May 2023 by Lyn

Thank you for the review.RegardsLyn & Richy

5 out of 5
Lovely hosts. Beautiful area

Posted by on 29 Jan. 2023

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5 out of 5
Very clean and tidy, close to amenities, friendly staff.

Posted by on 26 Oct. 2022

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Comment from Hotel Management

26 Oct. 2022 by Lyn

Thank you so much for your review.We really hope you enjoyed Waitomo.See you again, we hope.RegardsLyn & Richy

5 out of 5
Really informative of the area and things to do, had the manus of all the places to eat. Extremely friendly and welcoming

Posted by on 30 Sep. 2022

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Comment from Hotel Management

1 Oct. 2022 by Lyn

Thank you so much for your review.Glad you enjoyed your stay.Love to see you again.RegardsLyn & Richy

5 out of 5
It was perfect for our short trip to the caves. Hosts were very friendly. Close to restaurants. Breakfast was great. Great place to stay.

Posted by on 5 Apr. 2021

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Comment from Hotel Management

7 Apr. 2021 by Lyn

Glad you enjoyed your visit to the village of Waitomo Happy that you enjoyed your stay with us Stay safe Regards Richy and Lyn

5 out of 5
Lovely hosts so welcoming - they make you feel at home! The eve we arrived for the Waitamo trail run - Lyn took us to see the glow worms. The next morning we had a lovely breakfast and our luggage was taken care off while we enjoyed our event. The room/bathroom was spotless. Can definitely recommend and will come again!

Posted by , from Hamilton NZ on 7 Nov. 2020

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Comment from Hotel Management

8 Nov. 2020 by Lyn

Thank you for your review. Glas you enjoyed your stay and we would love to see you again. Regards Lyn & Richy

4 out of 5
The hosts were loverly and friendly, made us feel real welcome. The room lovely and clean, it would of been nice to have a little frigde in our room, but there was one on premises we could of use. Enjoyed the breakfast

Posted by , from New Plymouth on 12 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Lyn

Glad you enjoyed your stay with us. Please come again to enjoy the breakfast. Regards Lyn & Richy

4 out of 5

Posted by on 9 Jul. 2020

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About the Waitomo Caves Guest Lodge

Location 7 Waitomo Village Road, Waitomo Caves, 3943

Property Features

As a guest of Waitomo Caves Guest Lodge, you'll find a terrace, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. Waitomo Caves Guest Lodge also features a garden and laundry facilities. This 3-star Waitomo Caves guesthouse is smoke free.

  • 8 guestrooms or units
  • 2 levels
  • 5 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Waitomo Caves Guest Lodge offers 8 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • LCD television
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 30 days prior to check-in.

The front desk at this property is open daily from 7:30 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 2 and younger are not allowed at this property. All guests older than 2 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 30 days prior to check-in.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 8 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must be of specific type(s): Antigen
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 12
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 30
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caves Guest Lodge
  • Waitomo Caves Guest
  • Caves Guest
  • Waitomo Caves Guest Hotel
  • Waitomo Caves Waitomo Caves
  • Waitomo Caves Guest Lodge Guesthouse
  • Waitomo Caves Guest Lodge Waitomo Caves
  • Waitomo Caves Guest Lodge Guesthouse Waitomo Caves

You should know

  • Children 2 years old and younger aren't allowed at this property.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.