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Surfeel Hotel Wakkanai

3.5 star property

Photo gallery for Surfeel Hotel Wakkanai

Bar (on property)
High Floor Twin Room, Ocean View, Non Smoking
Lobby
Exterior
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is NZ$197
17 May - 18 May

Explore the area

View map
Kaiun 1-2-2, Wakkanai, Hokkaido, 097-0023
  • Place, Hokumon Shrine
    ‪9 min walk‬
  • Place, Wakkanai Park
    ‪12 min walk‬
  • Place, Wakkanai Fukko Market
    ‪17 min walk‬
  • Airport, Wakkanai (WKJ)
    ‪13 min drive‬

Room options

View all photos for High Floor Twin Room, Ocean View, Non Smoking

High Floor Twin Room, Ocean View, Non Smoking

High Floor Twin Room, Ocean View, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Twin Room, Non Smoking

8.8 out of 10
Excellent
(44 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 7
  • 4 Single Futons

View all photos for Crown Suite, Non Smoking

Crown Suite, Non Smoking

Crown Suite, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Large Single Bed

About the area

Wakkanai

At Surfeel Hotel Wakkanai you'll be within just a 15-minute stroll of Hokumon Shrine and Wakkanai Park. Highlights at this hotel include 3 restaurants, free self-parking and a bar/lounge. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a microwave in a common area, luggage storage and a front desk safe. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. .Sights within a 20-minute walk of this 3.5-property class Wakkanai hotel include Wakkanai Fukko Market and Shingonji Temple.

What's nearby

  • Hokumon Shrine - 9 min walk - 0.8 km
  • Wakkanai Park - 12 min walk - 1.1 km
  • Shingonji Temple - 14 min walk - 1.2 km
  • Wakkanai Fukko Market - 17 min walk - 1.5 km
  • Wakkanai Karafuto Museum - 17 min walk - 1.5 km

Getting around

  • Wakkanai (WKJ) - 18 min drive

Restaurants

  • カフェレストラン マリーヌ
  • ‪海鮮炉端 うろこ亭 - ‬12 min walk
  • ‪プチGARAKU - ‬3 min walk
  • ‪大王本店 - ‬7 min walk
  • ‪デノーズ - ‬2 min walk

About this property

Surfeel Hotel Wakkanai

There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. Surfeel Hotel Wakkanai also features a vending machine, concierge services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Wakkanai hotel.

  • 143 guestrooms or units
  • 3 dining venues
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Surfeel Hotel Wakkanai offers 143 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Wakkanai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • 3 restaurants
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Surfeel Hotel
Surfeel Wakkanai
SURFEEL HOTEL WAKKANAI Hotel
SURFEEL HOTEL WAKKANAI Wakkanai
SURFEEL HOTEL WAKKANAI Hotel Wakkanai

Frequently asked questions

What is the cancellation policy at Surfeel Hotel Wakkanai?

Surfeel Hotel Wakkanai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Surfeel Hotel Wakkanai?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Surfeel Hotel Wakkanai on 17 May 2026 start from NZ$197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Surfeel Hotel Wakkanai?

Yep, Surfeel Hotel Wakkanai has a free self car park.

What makes Surfeel Hotel Wakkanai a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Surfeel Hotel Wakkanai.

Does Surfeel Hotel Wakkanai serve breakfast?

Sure does, buffet brekkie is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Surfeel Hotel Wakkanai?

No, Surfeel Hotel Wakkanai does not offer an airport shuttle service.

Is there a bar or restaurant at Surfeel Hotel Wakkanai?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Surfeel Hotel Wakkanai?

Check-in begins at 1:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Surfeel Hotel Wakkanai?

No, only service animals are allowed.

Surfeel Hotel Wakkanai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 550 reviews
Rating 8 - Good. 197 out of 550 reviews
Rating 6 - Okay. 47 out of 550 reviews
Rating 4 - Poor. 15 out of 550 reviews
Rating 2 - Terrible. 4 out of 550 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Barbault

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and clean hotel. We are planning to stay next time we go!
Stayed 3 nights in Feb 2026

8/10 Good

Paul, Ipswich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, clean, well appointed room, really comfortable bed. The main downsides were the lack of heating which wasn't communicated until we arrived and a rather expensive, though good, breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Richard, mcminnville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast buffet was amazing and delicious at the Marine Restaurant, The Dinner at Anon was also spectacular I had Shabu Shabu and it was delicious, the staff ESPECIALLY Choong was very nice and Helpful 🙏🙏
Buffet
Local Specialties
Japanese pancakes and Syrup
Shabu Shabu
Stayed 1 night in Oct 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay at this property, beautiful ocean view from my high floor room, breakfast buffet was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surfeel was very convenient, being two minutes walking from the Wakkanai train station.
Stayed 2 nights in Sep 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel

Beautiful multi story hotel on the harbor. Gorgeous lobby. Great dinner buffet . Hotel had feel of a great large city downtown hotel in the small city of WAKKANAI.
Stayed 1 night in Sep 2025

8/10 Good

VU

Stayed 2 nights in Aug 2025

8/10 Good

Allan

Stayed 1 night in Aug 2025

6/10 Okay

Yun

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but the hotel needs a renovation, carpet is quite dirty and the bed is not comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

STUART

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well located hotel which is right on the sea front. We had a wonderful view from our room which was spacious and clean. Staff were lovely and friendly and parking was very easy. Breakfast was a buffet and there was plenty of choice. The hotel is also very close to the train station and bus terminal if you don't have a car. We caught the bus to Cape Noshappu and then walked back to the hotel - a lovely walk. It is also easy to walk to the ferry from the hotel (5-10 minutes) if you are heading over to the nearby islands. Well worth the stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to JR station and bus station. We stayed for two nights in order to check out Cape Soya by bus. Staff were very helpful considering we spoke limited Japanese. I would recommend it for others for its location to see Cape Soya.
Stayed 2 nights in Jul 2025

8/10 Good

Sonny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lai Fong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff, Jessica Choong, is super helpful on transportation and dining advices. She is very proactive to provide support and information. Her excellent services let me have a very good impression for this hotel!
Stayed 2 nights in Jun 2025

8/10 Good

akihiko

Stayed 1 night in Jun 2025

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very limited food options near the hotel. No reasonable priced food was available in the hotel. Hotel itself is nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Apr 2025

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely!
Stayed 4 nights in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is big and elegant and clean and is the last stop of the bus from the airport, no need for a taxi, and it is walking distance to the port for ferries going to Rishiri and Rebun islands
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A memorable stay

Tried Japanese style room which was spacious and very clean. Sea view for the sun rise was a bonus. People were very friendly and service was good.
Stayed 1 night in Oct 2024

8/10 Good

Guoying

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff to help getting taxies
Stayed 1 night in Oct 2024

10/10 Excellent

Miyuki, Calverton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and close to the station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyril

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel. Extremely attentive to customer needs and accommodating in every way.
Stayed 6 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024