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City Heart Motel

3.5 star property

Photo gallery for City Heart Motel

Family Apartment, Non Smoking
Family Apartment, Non Smoking | Living area
BBQ/picnic Area
Front of property
Family Apartment, Non Smoking | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$189
includes taxes & fees
19 May - 20 May

Explore the area

View map
4 Spence Street, Warrnambool, VIC, 3280
  • Place, Warrnambool Shopping Centre
    ‪7 min walk‬
  • Place, Warrnambool Botanical Gardens
    ‪12 min walk‬
  • Place, Flagstaff Hill Maritime Village
    ‪15 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(26 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking (Twin Share)

Standard Room, Non Smoking (Twin Share)

Standard Room, Non Smoking (Twin Share)

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, Non Smoking

Family Apartment, Non Smoking

Family Apartment, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Warrnambool

City Heart Motel puts you in the heart of Warrnambool, within just a 10-minute stroll of Albert Park and Warrnambool Shopping Centre. Highlights at this motel include in-room free WiFi and LCD TVs. .This smoke-free motel offers free WiFi in public areas, a terrace and barbecues. Added amenities include express check-in. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Warrnambool motel include Warrnambool Art Gallery and Warrnambool Botanical Gardens.
View more Motels in WarrnamboolOpens in a new window

What's nearby

  • Warrnambool Shopping Centre - 7 min walk - 0.6 km
  • Warrnambool Botanical Gardens - 12 min walk - 1.0 km
  • Flagstaff Hill Maritime Village - 15 min walk - 1.3 km
  • Lake Pertobe Adventure Playground - 2 min drive - 1.5 km
  • Warrnambool Racecourse - 2 min drive - 1.9 km

Getting around

  • Warrnambool Station - 16 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Warrnambool Hotel - ‬7 min walk
  • ‪Home Coffee - ‬7 min walk
  • ‪Kermond’s Hamburgers - ‬5 min walk
  • ‪Izakaya - ‬7 min walk

About this property

City Heart Motel

City Heart Motel offers its guests a terrace, barbecue grills, and express check-in. WiFi is free in public spaces. Self parking is free.

This 3.5-star Warrnambool motel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Front desk (limited hours)
  • Express check-in
  • Terrace
  • BBQ grill(s)
  • No smoking on site
City Heart Motel offers 18 air-conditioned accommodations, with coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Microwaves and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

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  • Parking included
  • Free Wi-Fi
  • Microwave
  • Kitchen
4.2 out of 5, Very good, 430 reviews
The price is NZ$135
includes taxes & fees
29 May - 30 May
Mahogany Motel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Grab bar in shower (80 centimetre high)
  • Handrails in stairways (85 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 1:00 PM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

City Heart Motel Warrnambool
City Heart Motel
City Heart Warrnambool
City Heart Motel Motel
City Heart Motel Warrnambool
City Heart Motel Motel Warrnambool

Frequently asked questions

What is the cancellation policy at City Heart Motel?

City Heart Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Heart Motel?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at City Heart Motel on 19 May 2026 start from NZ$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Heart Motel?

Yep, City Heart Motel has a free self car park.

Are there any beaches close to City Heart Motel?

The closest beach to City Heart Motel is Warrnambool Beach (1.5 km).

Is there a free airport shuttle available at City Heart Motel?

No, City Heart Motel does not offer an airport shuttle service.

What time are check-in & check-out at City Heart Motel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at City Heart Motel?

No, only service animals are allowed.

City Heart Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 315 reviews
Rating 8 - Good. 101 out of 315 reviews
Rating 6 - Okay. 19 out of 315 reviews
Rating 4 - Poor. 10 out of 315 reviews
Rating 2 - Terrible. 3 out of 315 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Travelled with partner
Excellent stay. Accommodation was faultless. Exceptionally clean, great location and added bonus of complimentary upgrade. Spacious and comfortable. Delightful staff. A shame we were only able to stay for one night.
Stayed 1 night in Feb 2026

8/10 Good

Belinda, Mount Gambier

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location Wonderful thoughtful finishing touches to room; even a hot chocolate sachet! First time stay Won’t be the last Thanks :)
Stayed 1 night in Jan 2026

10/10 Excellent

Sean

Stayed 1 night in Dec 2025

10/10 Excellent

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Great motel. Central location, clean, cosy , easy check in and out. Have stayed before and will stay again 😊
Stayed 1 night in Dec 2025

10/10 Excellent

Rowan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cosey spot and very close to main shops. The staff were also very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was very clean and staff member, Felice was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Zixuan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is wonderful! Realllllly clean and cozy! Even out of my exception! Stuff are kind and friendly. And it’s quite at night which made us a good sleep! Strongly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Donald

Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Everything was nice. Everything was good.
Stayed 1 night in Oct 2025

8/10 Good

Loraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was spotless and amenities provided are superb. Will recommend and location is very close to town centre.
Stayed 1 night in Oct 2025

10/10 Excellent

Kai Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Pierre Yl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed n mattress

Very comfy bed n mattress
Stayed 1 night in Oct 2025

10/10 Excellent

Pierre Yl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best comfy bed in Warrnambool

Nice n comfy bed n mattress. Half of facilities has been upgraded. However, ceiling n mirror lights needs to update to matchbthe rest of modern furniture .
Stayed 1 night in Oct 2025

10/10 Excellent

tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional.. great room.. fabulous host
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late but it went smoothly and we really liked the place. Very clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favour & stay here! I’ve stayed in many Warrnambool Motels for work & this place is not only a great stay. It’s also sensational value!!
Stayed 1 night in Sep 2025

10/10 Excellent

Diana Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities
Close to the main road but not on it so wasn’t noisy
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Motel is always my first preference when staying in Warrnambool. It is a great spot on a good location with great staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, very clean, spacious and good value.
Stayed 2 nights in Jul 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Comfy enough

Upon arrival, office was closed, so I had to ring for a code to get room key out of a key safe as they had my wrong phone number so I didn't receive the text. Bed was comfortable. Rooms were clean (besides someones sock left behind) Could certainly do with a little updating. In a great location though
Stayed 1 night in Jul 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable. Centrally located and convenient to get anywhere in town.
Stayed 1 night in Jun 2025

10/10 Excellent

Marie-Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Robbie

Stayed 1 night in Jun 2025

8/10 Good

Wai Keet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025