4/10 Poor
Erika
Travelled with family
14 Jul 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel seemed old and dirty, every time we left our room we could smell weed coming from other rooms and nothing was ever done by hotel staff, cigarette burns in our curtains. Sheets and towels were supposed to be switched out every 3 days however 2 days into our trip I had a cut that opened up in the night and I bled on the sheets so I know our sheets were never changed the entire time during our 7 night stay, same bloody sheets were still on the bed for our last night despite asking for fresh sheets. We were only initially given 2 towels and there were 3 of us. I had to go down to the front desk and ask for towels everyday. We were never given enough towels despite expressing how many guests were in our room which is the same amount of guest I booked with. On days room service would come in they would only make beds and take all our towels and maybe leave us 1 clean towel. We never had clean hand towels or washcloths after the first day. It’s very inconvenient to have to go to the front desk everyday to request the bare minimum for towels.
Erika
Stayed 7 nights in Jul 2025