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Crystal Gateway Marriott

4.0 star property
Pet-friendly hotel connected to a railway/underground station in Arlington with free airport shuttle

Photo gallery for Crystal Gateway Marriott

Meeting facility
Meeting facility
Meeting facility
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast and dinner served, American cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$292
includes taxes & fees
30 Dec - 31 Dec

Explore the area

View map
1700 Richmond Highway, Arlington, VA, 22202
  • Place, Fashion Center at Pentagon City
    ‪9 min walk‬
  • Place, Arlington National Cemetery
    ‪2 min drive‬
  • Place, Pentagon
    ‪2 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪3 min drive‬

Room options

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(10 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Club Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 Bedroom (Pure)

In-room safe, desk, laptop workspace, iron/ironing board

Junior Room, 1 Bedroom (Pure)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Junior Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Dining table
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Junior Room, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(73 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Property amenity

AC Hotel by Marriott Arlington National Landing

Crystal City
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
4.6 out of 5, Wonderful, 239 reviews
The price is NZ$231
includes taxes & fees
3 Jan - 4 Jan 2026
AC Hotel by Marriott Arlington National Landing

About the area

Arlington

At Crystal Gateway Marriott, you'll be connected to a railway/underground station and 4.5 km (2.8 mi) from National Mall. Highlights at this hotel include a restaurant, a free airport shuttle and a bar/lounge. .The restaurant, 15th and Eads, serves American cuisine and is open for breakfast and dinner. 39983 square feet (3715 square metres) of event facilities include 31 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6 AM and 10:30 AM and on weekends between 7 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Crystal City hotel include Smithsonian Institution and United States Capitol.

What's nearby

  • Fashion Center at Pentagon City - 9 min walk - 0.8 km
  • Synetic Theater - 12 min walk - 1.1 km
  • DEA Museum - 12 min walk - 1.1 km
  • Arlington National Cemetery - 2 min drive - 2.1 km
  • Pentagon - 2 min drive - 2.4 km

Getting around

  • Crystal City Station - 3 min walk
  • Alexandria Station - 17 min drive
  • Ronald Reagan National Airport (DCA) - 7 min drive

Restaurants

  • ‪15th & Eads - ‬1 min walk
  • ‪Makers Union Pub - ‬4 min walk
  • ‪Colada Shop - ‬6 min walk
  • ‪Chesapeake Coffee Roasters - ‬3 min walk
  • ‪Tatte - ‬5 min walk

About this property

Crystal Gateway Marriott

Pet-friendly hotel connected to a railway/underground station in Arlington with free airport shuttle
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 31 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 39983 square feet (3715 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crystal Gateway Marriott. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 4-star Arlington hotel is smoke free.

  • 701 guestrooms or units
  • 18 levels
  • 39983 sq ft of conference space
  • 3715 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crystal Gateway Marriott offers 701 accommodations with iPod docking stations and laptop-compatible safes. 32-inch Smart televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenity
AC Hotel by Marriott Arlington National Landing
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
4.6 out of 5, Wonderful, 239 reviews
The price is NZ$231
includes taxes & fees
3 Jan - 4 Jan 2026
AC Hotel by Marriott Arlington National Landing

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to midnight at scheduled times
  • Covered parking on site (USD 51 per day; includes in/out privileges)
  • Covered extended parking on site (USD 51 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10:30 AM on weekdays and 7 AM to 11:00 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 15th and Eads

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 31 meeting rooms
  • 39,983 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height counter and sink (86 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night, plus a one-time cleaning fee of USD 150
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 51 per day (in/out privileges)
  • Covered extended parking fee: USD 51 per day
  • Pet fee: USD 20 per accommodation, per night plus a one-off USD 150 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Gateway
Crystal Gateway Marriott
Crystal Gateway Marriott Arlington
Crystal Gateway Marriott Hotel
Crystal Gateway Marriott Hotel Arlington
Crystal Marriott Gateway
Gateway Crystal
Gateway Crystal Marriott
Marriott Crystal Gateway
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Crystal Gateway Marriott Hotel
Crystal Gateway Marriott Arlington
Crystal Gateway Marriott Hotel Arlington

Frequently asked questions

What is the cancellation policy at Crystal Gateway Marriott?

Crystal Gateway Marriott offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystal Gateway Marriott?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Crystal Gateway Marriott on 30 Dec 2025 start from NZ$291.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystal Gateway Marriott?

Yep, Crystal Gateway Marriott has a covered self car park with in/out privileges for USD 51 per day. A self car park is also available, for a fee. Covered extended parking costs USD 51 per day.

Is Crystal Gateway Marriott family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Crystal Gateway Marriott is a hit with families.

Does Crystal Gateway Marriott serve breakfast?

Yeah, buffet breakfast is offered on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11:00 AM.

Is there a free airport shuttle available at Crystal Gateway Marriott?

Yep, there's a free airport shuttle that runs from 5:00 AM - midnight at scheduled times.

Is there a bar or restaurant at Crystal Gateway Marriott?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The dining venue is closed on Monday, Tuesday, Wednesday, Thursday and Sunday.

What time are check-in & check-out at Crystal Gateway Marriott?

Check-in begins at 4 PM. Check-out time is noon.

Crystal Gateway Marriott Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1004 reviews
Rating 8 - Good. 189 out of 1004 reviews
Rating 6 - Okay. 51 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good conference hotel. It was a bit pricey.
Stayed 3 nights in Sep 2025

8/10 Good

Jila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All restaurants and shops are nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for DCBX Festival, great place.
Stayed 5 nights in Aug 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

10/10 Excellent

Tammy

Stayed 1 night in Sep 2025

10/10 Excellent

Zahra

Stayed 1 night in Aug 2025

10/10 Excellent

anthereca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel! Service is great!
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Stayed 1 night in Sep 2025

2/10 Terrible

Justin

Travelled with family
Disliked: Staff & service, amenities
Small rooms. No free breakfast. They had a hiring event and no security guards. People at the event were talking smack to the guests walking by
Stayed 5 nights in Aug 2025

10/10 Excellent

SHEILA

Great location. Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Large room with amenities. Metro stop attached to hotel. Great service!
Stayed 2 nights in Aug 2025

10/10 Excellent

Allison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Right next to the metro and walkable to many bars, restaurants and coffee shops.
Stayed 3 nights in Aug 2025

4/10 Poor

Curtis

Liked: Cleanliness
Disliked: Staff & service, amenities
1. The lobby area restaurant/lounge was horribly noisy. One evening we were deafened by some sort of Latin dance festival on the open mezzanine directly above the restaurant. It was extremely loud, probably exceeding legal decibel limits. My wife and I could not communicate. Our waiter (who probably has a justified OSHA complaint for hearing loss) reported that efforts by the bar manager to get the volume turned down were rebuffed by higher ups. It took a good 10 or 15 minutes walking outside after dinner before my hearing returned to normal. 2. The elevators were slow and often out of service. 3. We called housekeeping one morning at 7 a.m. because the room maid had failed to provide our coffee set up. Despite a promise to send up a set up immediately, nothing appeared before we left at 8:30 a.m.
Stayed 6 nights in Aug 2025

8/10 Good

Charles

Travelled with family
Disliked: Property conditions & facilities
They could do more to keep the ONE microwave clean and be not friendly about it. Staff is usually great, rooms are very clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ezra L.

Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmin

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once in the building all inclusive service and facility. I was attending a convention and parking garage is in the hotel, but finding a space was not easy .
Stayed 2 nights in Aug 2025

10/10 Excellent

Aniefon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Outing

Awesome hotel for a d a family stay
Stayed 1 night in Aug 2025

10/10 Excellent

Aniefon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. We enjoyed our stay here
Stayed 1 night in Aug 2025

6/10 Okay

Inem

Travelled with family
Liked: Cleanliness, staff & service
The check out service could have used an extra staff to expedite the process of clients.
Stayed 1 night in Aug 2025

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025