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Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property
Hotel with 2 restaurants, 5-minute walk to National Mall

Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Exterior
Property preview
Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$266
includes taxes & fees
3 Jan - 4 Jan 2026

Explore the area

View map
550 C St SW, Washington, DC, 20024
  • Place, National Air and Space Museum
    ‪3 min walk‬
  • Place, National Mall
    ‪5 min walk‬
  • Place, Capital One Arena
    ‪20 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(208 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

8.4 out of 10
Very good
(45 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(134 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Washington

Holiday Inn Washington Capitol - Natl Mall by IHG places you in the centre of Washington, within a short 5-minute stroll of National Air and Space Museum and National Mall. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, 21st Amendment, serves American cuisine and is open for dinner. 8000 square feet (743 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Southwest hotel include Capital One Arena and Washington Monument.

What's nearby

  • National Air and Space Museum - 3 min walk - 0.3 km
  • National Mall - 5 min walk - 0.4 km
  • Museum of the Bible - 5 min walk - 0.4 km
  • Smithsonian Institution - 6 min walk - 0.6 km
  • Capital One Arena - 20 min walk - 1.7 km

Getting around

  • L'Enfant Plaza Station - 3 min walk
  • Washington Union Station - 12 min drive
  • Ronald Reagan National Airport (DCA) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Milk & Honey Cafe - ‬4 min walk
  • ‪Hyatt Place Washington DC/National Mall - ‬5 min walk
  • ‪Rice Bar - ‬3 min walk

About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

Hotel with 2 restaurants, 5-minute walk to National Mall
Holiday Inn Washington Capitol - Natl Mall by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall by IHG. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

  • 1 building
  • 536 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 1980
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

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Hyatt Place Washington DC/National Mall
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,673 reviews
The price is NZ$252
includes taxes & fees
7 Jan - 8 Jan 2026
Hyatt Place Washington DC/National Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 59 per day)
  • Secured, covered extended parking on site (USD 59 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 21st Amendment
  • Capitol Bistro
  • Starbucks

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self-parking fee: USD 59.00 per day (in/out privileges)
  • Covered extended parking fee: USD 59.00 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property uses geothermal energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Frequently asked questions

What is the cancellation policy at Holiday Inn Washington Capitol - Natl Mall by IHG?

Holiday Inn Washington Capitol - Natl Mall by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Washington Capitol - Natl Mall by IHG?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Washington Capitol - Natl Mall by IHG on 2 Jan 2026 start from NZ$268.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Washington Capitol - Natl Mall by IHG?

Yep, Holiday Inn Washington Capitol - Natl Mall by IHG has a secured covered self car park with in/out privileges for USD 59.00 per day. A self car park is also available, for a fee. Secured covered extended parking costs USD 59.00 per day.

Does Holiday Inn Washington Capitol - Natl Mall by IHG have a pool?

Yep, and guests recommend it! Holiday Inn Washington Capitol - Natl Mall by IHG has a seasonal outdoor pool. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from May to August).

Is Holiday Inn Washington Capitol - Natl Mall by IHG family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Washington Capitol - Natl Mall by IHG is a hit with families.

Does Holiday Inn Washington Capitol - Natl Mall by IHG serve breakfast?

Yep, travelers give high marks to the buffet brekkie here! Available daily between 6:30 AM and 10:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Washington Capitol - Natl Mall by IHG?

No, Holiday Inn Washington Capitol - Natl Mall by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Washington Capitol - Natl Mall by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Washington Capitol - Natl Mall by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Washington Capitol - Natl Mall by IHG?

Cats and dogs are welcome at Holiday Inn Washington Capitol - Natl Mall by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1575 out of 2951 reviews
Rating 8 - Good. 844 out of 2951 reviews
Rating 6 - Okay. 335 out of 2951 reviews
Rating 4 - Poor. 119 out of 2951 reviews
Rating 2 - Terrible. 78 out of 2951 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lissette

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jordan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close the hotel was to the National Mall! We used the e-bikes outside the hotel to get around and it was fabulous! Room was clean. I wish the restaurant was open on the weekends for breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

carol Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting DC sites. The rooms are a good size. Convenient to metro. Staff was professional and personable. I’ll stay here in the future.
Stayed 4 nights in Sep 2025

10/10 Excellent

Maite

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Zachary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Easy access
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel location in DC for visiting many of the museums. Staff was very friendly and helpful, and the hotel and our room was very clean. Bed is fairly firm but overall comfortable. Only thing that could have made it better is if they would offer an economical breakfast option.
Stayed 3 nights in Sep 2025

4/10 Poor

Kaniya

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
hotel staff was rude not all but one lady was..older
Stayed 1 night in Sep 2025

4/10 Poor

Paw

Travelled with family and small children
Disliked: Amenities
Pool was closed and it didn’t stood at the website
Stayed 2 nights in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The tv and remote were very poor. After channel 15, the signal was poor. The room would not stay at the temperature you selected.
Stayed 2 nights in Sep 2025

8/10 Good

Honaire

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bathroom was kinda gross. But everything else seemed fine.
Stayed 2 nights in Sep 2025

4/10 Poor

Nakia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean Room

The cleanliness was super poor such as the bedding had spots and stains. Also, the TV and electrical outlets didn’t function well. I wouldn’t recommend anyone to stay at this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Starrsky

Stayed 8 nights in Jun 2025

6/10 Okay

Javier

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Expected more....

First off it wasn't cheap for this place. 2k for five nights for a basic room with two beds. Service was great and the room was clean but the room was just in bad shape. Furniture is on its last leg. Carpets are old, stained and just a little nasty. Same thing with the carpets in the hallway too! Bathroom was old and needs to be touched up. The water pressure in the shower was amazing though. They definitely get props for that. The wallpaper was peeling off everywhere. Look, I know I didn't book a 5-star hotel but I felt like I booked a 1-2 star hotel. Walls are thin and you can fully hear your neighbors above, below and to the sides. Breakfast for $26? Really? Not worth it.
Stayed 5 nights in Sep 2025

6/10 Okay

Monirul, Union

Stayed 3 nights in Aug 2025

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet needs more option. It’s the same stuff every day and was usually cold.
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Stayed 1 night in Sep 2025

8/10 Good

Ronald

Stayed 1 night in Sep 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathleen, Alden

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for the value.
Stayed 5 nights in Aug 2025

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Lorena

Liked: Cleanliness, staff & service
The property is old
Stayed 2 nights in Sep 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service problems

The front desk clerk charged me incorrectly. Her language skills and tech skills were inadequate. Something similar happened with the parking attendant, who had to call someone and speak in another language to resolve a problem. Also, had to return a dish in the restaurant because it was so poorly cooked and had a chemical taste. The breakfast was not outstanding either, for $29.00
Stayed 1 night in Sep 2025

8/10 Good

Coleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience was fine.

Check-in was quick and easy, our room was clean, everything worked fine. Only stayed one night, didn't take advantage of any amenities like breakfast, etc.
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025