The Ritz-Carlton, Pentagon City

5.0 star property
Luxury hotel connected to a shopping centre in Arlington with a restaurant

Photo gallery for The Ritz-Carlton, Pentagon City

Exterior
Banquet hall
Banquet hall
Property amenity
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Housekeeping
  • Room service
  • Laundry
The current price is NZ$437
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
1250 South Hayes Street, Arlington, VA, 22202
  • Place, Fashion Center at Pentagon City
    ‪2 min walk‬
  • Place, Pentagon
    ‪17 min walk‬
  • Place, Arlington National Cemetery
    ‪18 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪4 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking, Corner

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Club Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Double Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Separate sitting area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Separate sitting area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking, Corner (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Blackout curtains
Separate sitting area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (View)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Sofa bed
Pillow-top bed
Separate sitting area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

Premier Room, 2 Double Beds, Non Smoking (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Premium bedding
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Separate bedroom
Pillow-top bed
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Pillowtop mattress
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Blackout curtains
Separate sitting area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Separate sitting area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Arlington

At The Ritz-Carlton, Pentagon City, you'll be connected to a shopping centre and within steps of Fashion Center at Pentagon City. Highlights at this luxury hotel include a restaurant, a 24-hour gym and a bar/lounge. .The fine-dining restaurant, Santé, serves Mediterranean cuisine and is open for breakfast, brunch, lunch and dinner. 17000 square feet (1579 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 30-minute walk of this 5-property class Pentagon City hotel, attractions include Arlington National Cemetery and Pentagon.

What's nearby

  • Fashion Center at Pentagon City - 2 min walk - 0.2 km
  • Pentagon - 17 min walk - 1.5 km
  • Arlington National Cemetery - 18 min walk - 1.6 km
  • National Mall - 4 min drive - 2.8 km
  • White House - 8 min drive - 5.9 km

Getting around

  • Pentagon City Station - 1 min walk
  • Washington Union Station - 15 min drive
  • Ronald Reagan National Airport (DCA) - 8 min drive

Restaurants

  • ‪Matchbox - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Chevys - ‬1 min walk
  • ‪Santé - ‬1 min walk

About this property

The Ritz-Carlton, Pentagon City

Luxury hotel connected to a shopping centre in Arlington with a restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 11 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17000 square feet (1579 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Pentagon City. For a fee, parking is available.

This 5-star Arlington hotel is smoke free.

  • 1 building
  • 365 guestrooms or units
  • 18 levels
  • 17000 sq ft of conference space
  • 1579 sq. m of conference space
  • Built in 1990
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Pentagon City offers 365 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Arlington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Microwaves, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 for adults and USD 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Santé

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • In-room cot
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 17,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 32.00 for adults and from USD 16.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pentagon City Ritz-Carlton
Pentagon Ritz-Carlton
Ritz-Carlton Pentagon
Ritz-Carlton Pentagon City
Ritz-Carlton Pentagon City Arlington
Ritz-Carlton Pentagon City Hotel
Ritz-Carlton Pentagon City Hotel Arlington
Arlington Ritz-Carlton
Ritz Arlington
Ritz Carlton Pentagon City
Ritz-Carlton Arlington
The Ritz-Carlton Pentagon City Hotel Arlington
The Ritz-Carlton, Pentagon City Hotel
The Ritz-Carlton, Pentagon City Arlington
The Ritz-Carlton, Pentagon City Hotel Arlington

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Pentagon City?

The Ritz-Carlton, Pentagon City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Pentagon City?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Pentagon City on 23 Nov 2025 start from NZ$437.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Pentagon City?

Yep, The Ritz-Carlton, Pentagon City has valet parking with in/out privileges for USD 59 per day.

What makes The Ritz-Carlton, Pentagon City a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Ritz-Carlton, Pentagon City.

Is The Ritz-Carlton, Pentagon City family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Pentagon City is a hit with families.

Does The Ritz-Carlton, Pentagon City serve breakfast?

You bet, cooked-to-order breakfast is available weekdays between 6:30 AM and 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Pentagon City?

No, The Ritz-Carlton, Pentagon City does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Pentagon City?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Pentagon City?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Ritz-Carlton, Pentagon City?

No, only service animals are allowed.

The Ritz-Carlton, Pentagon City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 713 out of 1001 reviews
Rating 8 - Good. 159 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Marlin

Liked: Amenities
Check in was friendly, the checkout lady was rude. I checked out at around 6:30am on the 8th of August. The lady didn’t bother to ask how my stay was or nothing, seemed like she just wanted to get back to chitchatting with her male coworker. I handed her the keys and she said you’re all checked out. Stay at the Ritz a lot they normally seem friendlier.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, room comfort
Everything was outstanding
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people made our stay worth it. They helped to create memories with my Mom and Daughter. We enjoyed our interactions with the Ritz Carlton team there and would definitely go back again for a staycation!
Stayed 4 nights in Jul 2025

10/10 Excellent

Azana, Long Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at the Ritz Carlton Pentagon City location. The staff was amazing & very welcoming. I would definitely stay there again. I did not get a chance to try the restaurant this visit.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelyna

Business traveller
Liked: Amenities
Great hotel
Stayed 1 night in Jul 2025

4/10 Poor

S

Stayed 1 night in Jul 2025

10/10 Excellent

Tiffani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. My family loves the location which is right next to the mall.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose, cutler bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Apr 2025

10/10 Excellent

yuwei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Monique

Liked: Cleanliness, staff & service, room comfort
Hotel needs some updates and paint but staff was great
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Received outstanding service from Solomon and staff I would recommend this hotel highly and would come back
Stayed 2 nights in Jun 2025

10/10 Excellent

Megan

Stayed 1 night in Jun 2025

10/10 Excellent

Dr. Nicholas, Thomasville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solomon was amazing. All the staff really worked hard to make our stay enjoyable.
Stayed 1 night in Jun 2025

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Efthimia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing and clean!
Stayed 3 nights in Mar 2025

10/10 Excellent

Willie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Phathutshedzo

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

NATACHA

Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service. Staff went above and beyond to make me feel welcome and ensure all my needs were met (and then some). Extremely generous and attentive care! And the food was wonderful! Special thanks to Solomon, Ryan, Delia, and Hayat for the outstanding hospitality and attention to detail.
Stayed 1 night in May 2025

10/10 Excellent

Mohammad, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great. Clean hotel, big rooms, they were awesome with the kids.
Stayed 1 night in May 2025

10/10 Excellent

Earl

Stayed 3 nights in Apr 2025