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The Lux Hotel & Conference Center, an Ascend Collection Hotel

Property class: 2.5

Photo gallery for The Lux Hotel & Conference Center, an Ascend Collection Hotel

A hotel sign with "The Lux Hotel" and "Conference Center" written on it.
A hotel lobby with a reception desk, seating area, and a large TV mounted on the wall.
A modern dining area with large windows, white tables, and colorful chairs.
A hotel room with a bed, bedside tables, a desk, and a large window.
A hotel sign with a logo, the name "The Lux Hotel," and the text "Conference Center."

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is NZ$177
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
2468 State Route 414, Waterloo, NY, 13165
  • Place, National Women's Hall of Fame
    ‪3 min drive‬
  • Place, Women's Rights National Historical Park
    ‪3 min drive‬
  • Place, It's A Wonderful Life Museum
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a desk lamp, a coffee maker, and a large window.

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a desk lamp, a coffee maker, and a large window.

Room, 2 Double Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(60 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Waterloo

At The Lux Hotel & Conference Center, an Ascend Collection Hotel you'll be 3.8 km (2.4 mi) from National Women's Hall of Fame and 4.1 km (2.5 mi) from It's A Wonderful Life Museum. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, Woody's Bar & Grille, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. 9180 square feet (853 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this Waterloo hotel include Montezuma Winery and New York Chiropractic College.

What's nearby

  • National Memorial Day Museum - 2 min drive - 2.6 km
  • National Women's Hall of Fame - 3 min drive - 3.7 km
  • Women's Rights National Historical Park - 3 min drive - 3.7 km
  • Bridge Street Bridge - 3 min drive - 3.7 km
  • It's A Wonderful Life Museum - 3 min drive - 4.0 km

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Sauder's - ‬19 min walk
  • ‪Circle K - ‬5 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, an Ascend Collection Hotel

The Lux Hotel & Conference Center, an Ascend Collection Hotel offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 9180 square feet (853 square metres) and includes conference space. The business-friendly The Lux Hotel & Conference Center, an Ascend Collection Hotel also features laundry facilities, a front desk safe, and an ATM. Self parking is free. A complete renovation of The Lux Hotel & Conference Center, an Ascend Collection Hotel was completed in June 2023.

This Waterloo hotel is smoke free.

  • 147 guestrooms or units
  • 2 levels
  • Conference rooms
  • 9180 sq ft of conference space
  • 853 sq. m of conference space
  • Built in 1979
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers 147 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Waterloo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Woody's Bar & Grille

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Wedding services

Business services

  • 9,180 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1979
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renovated entire property - June 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

What is the cancellation policy at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

The Lux Hotel & Conference Center, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at The Lux Hotel & Conference Center, an Ascend Collection Hotel on 8 Dec 2026 start from NZ$177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Yep, The Lux Hotel & Conference Center, an Ascend Collection Hotel has a free self car park and free RV/bus/truck parking.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a pool?

The Lux Hotel & Conference Center, an Ascend Collection Hotel has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from June to August).

Is The Lux Hotel & Conference Center, an Ascend Collection Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Lux Hotel & Conference Center, an Ascend Collection Hotel is a hit with families.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel serve breakfast?

You bet, complimentary continental brekkie is served weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

No, The Lux Hotel & Conference Center, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

The Lux Hotel & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 390 out of 721 reviews
Rating 8 - Good. 187 out of 721 reviews
Rating 6 - Okay. 88 out of 721 reviews
Rating 4 - Poor. 38 out of 721 reviews
Rating 2 - Terrible. 18 out of 721 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very comfortable beds. We enjoyed our stay and would come again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant moderate hotel. Great location. Would stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and pool was awesome
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Thank you.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with accommodations
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, and the parking lot is spacious and easy to use. The guest rooms are large and quiet, and the breakfast is good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast. big property.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always ready to help.. Breakfast good variety Clean outdoor poor.. Rooms well maintained..
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at The Lux a couple times now, and have thought it to be just what I needed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, nice room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed by the comfort of our room at the lux hotel. It was clean and the beds were super comfortable. The breakfast was also very good and the staff was friendly and helpful. We would stay there again for sure.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a pleasant surprise, with comfortable beds, great water temperature and pressure, a really good breakfast. Very much worth the price!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a wonderful stay at this hotel. The rooms were clean, comfortable, and well maintained. The staff was friendly, welcoming, and always ready to help. The location was convenient, and the overall atmosphere made our stay very enjoyable. We would definitely stay here again and highly recommend it to anyone visiting the area
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay. Needs some updating to the rooms
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good location. Breakfast was great!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We will be back!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was a place to stay for the night. Our room was clean the breakfast was good.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping came each day to our room without us requesting. That was really good. The room was very good. The staff was friendly. This was a good stay for us.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a clean and larger room after relocating from our first room, which was next to the door and smelled like cigarette smoke. The pool was great for my toddler, and they complementary breakfast was excellent. It served the purpose and was good for our stay!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were helpful. I didn't have expectations regarding the quality of the room but I was pleased with the bed, bathroom, etc.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like any congested college town, parking is complicated, but once settled in, this hotel is very convenient, quiet and comfortable. We were separated from our luggage while traveling and the staff were quite helpful in providing basic toiletries. Thanks Hilton!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with all amenities
Stayed 3 nights in Jun 2026