Accor Hotels - accommodation in Waterlooville

We arrived shortly before midnight and the staff was very helpful in getting us checked in quickly and finding food. The hotel rooms were very nice and the air conditioning worked perfectly. The location near Old Town and the cruise port were ideal. Highly recommended!!!

Overall reasonably good. Room was fine, but the air conditioning didn't work (a problem in a number of rooms that weekend). Check-in was very slow, said to be because of a new computer system. Quiet, sea view (it was 5th floor and extra). Also, and as with a previous room, the shower drained very slowly and the outlet was pretty bunged up with hair (don't look!). We paid for parking with the booking and since there was no space in the hotel car park we got a voucher to park in the road outside, which was fine. We rarely saw any spaces in the car park. Nice to have a bar for a night cap, and breakfast (also included) was pretty good, we were just amused by the lethargy of the staff around there. Not sure we've ever seen two people work so slowly, chatting on the side. At one point I counted six tables that needed clearing and quests walking round looking for tables and eventually clearing their own. Not experienced things this bad for a while. We stayed two nights and experienced the same each morning.

We were a little confused on arrival as no staff at the booking in screens as it’s self service, once familiar with the system it was plane sailing