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Prince of Wales Hotel

2.5 star property
Hotel in Waterton Park with 24-hour front desk and restaurant

Photo gallery for Prince of Wales Hotel

Property grounds
Desk, free cots/infant beds
Food and drink
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Alberta-5, Waterton National Park, Waterton Park, AB, T0K 2M0
  • Place, Waterton Lakes National Park
    ‪1 min walk‬
  • Place, Waterton-Glacier International Peace Park
    ‪1 min walk‬
  • Place, Waterton Marina
    ‪14 min walk‬

Room options

View all photos for Standard Double Room, 1 Bedroom, Mountain View

Desk, free cots/infant beds

Standard Double Room, 1 Bedroom, Mountain View

8.2 out of 10
Very good
(30 reviews)

Highlights

Heating
Free cots/infant beds
Separate bedroom
Private bathroom
Shower/bath combination
Daily housekeeping
Desk
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, 1 Bedroom, Lake View

Desk, free cots/infant beds

Standard Double Room, 1 Bedroom, Lake View

8.0 out of 10
Very good
(10 reviews)

Highlights

Heating
Free cots/infant beds
Separate bedroom
Private bathroom
Shower/bath combination
Daily housekeeping
Desk
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Bedroom, Mountain View

Desk, free cots/infant beds

Standard Room, 1 Bedroom, Mountain View

7.8 out of 10
Good
(23 reviews)

Highlights

Heating
Free cots/infant beds
Separate bedroom
Private bathroom
Shower/bath combination
Daily housekeeping
Desk
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 5th Floor Lakeside Queen

5th Floor Lakeside Queen

5th Floor Lakeside Queen

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Free cots/infant beds
Separate bedroom
Private bathroom
Shower/bath combination
Daily housekeeping
Desk
  • 1 bedroom
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed

About the area

Waterton Park

At Prince of Wales Hotel you'll be within just a 15-minute stroll of Middle Waterton Lake and Waterton Marina. Highlights at this hotel include a restaurant and a bar/lounge. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a picnic area, a front desk safe and a lift. There's also the convenience of self parking. .With a stay at this Waterton Park hotel, you'll be 10.7 km (6.6 mi) from Waterton Lakes National Park and 37 km (23 mi) from Glacier National Park.

What's nearby

  • Waterton Lakes National Park - 1 min walk - 0.0 km
  • Waterton-Glacier International Peace Park - 1 min walk - 0.0 km
  • Middle Waterton Lake - 3 min walk - 0.3 km
  • Waterton Marina - 14 min walk - 1.2 km
  • Cameron Falls - 18 min walk - 1.6 km

Getting around

  • Lethbridge, AB (YQL-Lethbridge County) - 117 min drive

Restaurants

  • ‪Windflower Corner Coffee - ‬18 min walk
  • ‪Royal Stewart Dining Room - ‬1 min walk
  • ‪Waterton Lakes Lodge - ‬18 min walk
  • ‪Vimy's Lounge And Grill - ‬17 min walk
  • ‪Zum's Eatery & Mercantile - ‬17 min walk

About this property

Prince of Wales Hotel

Hotel in Waterton Park with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and a picnic area are also featured at Prince of Wales Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this Waterton Park hotel.

  • 86 guestrooms or units
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Prince of Wales Hotel offers 86 accommodations. Bathrooms include a combined bath/shower unit and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 12.60 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 20 September and 20 May.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2.1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 12.60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

Property is also known as

Prince Wales Hotel Waterton Park
Prince Wales Hotel
Prince Wales Waterton Park
Prince Wales
Prince of Wales Hotel Hotel
Prince of Wales Hotel Waterton Park
Prince of Wales Hotel Hotel Waterton Park

Frequently asked questions

What is the cancellation policy at Prince of Wales Hotel?

Prince of Wales Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Prince of Wales Hotel?

Yep, Prince of Wales Hotel has a self car park for CAD 12.60 per day. A self car park is also available, for a fee.

Is Prince of Wales Hotel family-friendly?

You bet! With amenities such as a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Prince of Wales Hotel is a hit with families.

Is there a free airport shuttle available at Prince of Wales Hotel?

No, Prince of Wales Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Prince of Wales Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Prince of Wales Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Prince of Wales Hotel?

No, only service animals are allowed.

Prince of Wales Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 276 out of 476 reviews
Rating 8 - Good. 132 out of 476 reviews
Rating 6 - Okay. 39 out of 476 reviews
Rating 4 - Poor. 23 out of 476 reviews
Rating 2 - Terrible. 6 out of 476 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 2 nights in Sep 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique historic wood building. Room was small. Service was excellent. Food was an experience. This includes dinner and high tea which were very enjoyable. Glad to have experienced it - once.
Stayed 2 nights in Sep 2025

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff at the hotel and gift shop were accessible. The property itself was pretty basic. There was no T.V. Or in room services.
Stayed 2 nights in Sep 2025

8/10 Good

Charles, Omaha

Travelled with family
Liked: Cleanliness, staff & service, amenities
The building is old and the new windows in our room leaked .that’s i think we want to say.
Stayed 3 nights in Sep 2025

8/10 Good

Julie

Stayed 2 nights in Sep 2025

10/10 Excellent

Teri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional! The food was good, a little different but good. They used the local foods on the menu for classic English cuisine. I thoroughly enjoyed my stay and would definitely go back.
Stayed 1 night in Sep 2025

4/10 Poor

Rosemary

Disliked: Cleanliness, property conditions & facilities
Hotel and rooms need renovations. Poor aeration, no washroom fan, no kettle, no TV, no fridge, no microwave, no iron. No value in what you pay. The only plus in this hotel is the view, lake or mountain view. It can be renovated and still keep the style.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bonnie

Stayed 3 nights in Sep 2025

10/10 Excellent

YOURONG

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bell hops and elevator staff were exceptionally helpful and welcoming.
Stayed 1 night in Sep 2025

8/10 Good

patricia e

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room carpet had dust all round the edges. Needs a better vacuum. $12 charge for parking and use of a hairdryer a cash grab. Only hotel on our ten day road trip that didnt include these standard items, paying for the view.
Stayed 1 night in Sep 2025

6/10 Okay

Ligaya

Travelled with group
Liked: Cleanliness, staff & service
Its location on the hill is fantastic. Lobby and the hotel as a whole is beautiful but the it smells and is outdated. Upcoming renovation is much needed.
Stayed 1 night in Sep 2025

6/10 Okay

Tammy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Beautiful until you step in your room

The exterior and all the common areas of the hotel are beautiful. Our room, however, was shabby. The carpet was old, the blinds were old, and the chairs were filthy, and the cushions were as flat as pancakes. The room was not clean. The windows were filthy, and the beautiful new bathroom had dirt on the tile underneath the mirror which you couldn’t even see in. The room smelled musty. The bed was comfortable and the shower was great. There was a $12 convenience fee if you wanted anything such as a hairdryer or white noise machine. The staff was absolutely wonderful. I was very disappointed.
Old and not clean
Unappealing and smelly
Comfy
Beautiful view, very dirty window
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Staff very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas in good shape. Excellent service.
Stayed 1 night in Sep 2025

10/10 Excellent

Fredrick G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great! The restaurant was impressive with great food and meal was excellent.
Stayed 1 night in Sep 2025

4/10 Poor

Barry

Travelled with group
Disliked: Amenities, property conditions & facilities
The property was borderline decrepit, with thin walls/old carpet in rooms &unsafe large single pane window in the bar. Grounds looked kind of grubby immediately surrounding the hotel. The lake of course was beautiful. The staff were very good, and the beds comfy, but the hotel overall compares poorly to other historic icons like the Banff Springs
Stayed 2 nights in Sep 2025

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Yes it was draughty… it’s old . But it was beautiful you truly can’t buy that view. Staff multi cultural so lovely hearing all their stories… rooms old but beautiful most comfortable beds. Yes anyone can nitpick if they want , but truly a beautiful majestic spot..
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*friendly, extremely helpful staff *Excellent views *Morning coffee and fruit *Comfortable bed *Hikes right outside the door. -Can get incredibly windy for over 24 hrs straight -long overdue for a good paint job and some weatherproofing
Stayed 3 nights in Sep 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice....but

Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Stayed 1 night in Sep 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel.
Stayed 2 nights in Aug 2025

4/10 Poor

Sonja

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location for this hotel is wonderful. Outstanding views which take your breath away. The hotel is a beautiful time piece and lovely to look at. The young staff are pleasant and very helpful. Sadly that’s where the good things end. Do not expect anything approaching a good night’s sleep due to the noise from other rooms despite wearing ear plugs! There is no coffee after 10 am unless you buy it from the gift shop. There was no tea available at all. It says that residents have free tea and coffee from 6.00am to 10.00am yet on leaving the hotel charges $25 for ‘amenities’ which is parking plus the coffee and non-existent tea!! The only water to be had is located down a steep flight of stairs which is not accessible if you have mobility issues. You have to ask for hairdryers at the reception. On top of all of this are the swarms of flies everywhere! The notices explain that due to being in a national park the hotel can’t get rid of them. It’s awful and we had several bites. The rooms are very cramped and dark. There is a smell of manure everywhere. We were very sad as this was going to be a real highlight for our trip.
Stayed 2 nights in Sep 2025

6/10 Okay

oh yoon

Travelled with family
Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025