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Hilton Garden Inn Watertown/Thousand Islands

Property class: 3

Photo gallery for Hilton Garden Inn Watertown/Thousand Islands

A gazebo with a stone fire pit in the center, surrounded by outdoor seating and a brick pathway.
A spacious lobby with a patterned carpet, wooden beams, and a reception desk.
A spacious lobby with high ceilings, large windows, and modern furniture.
A hotel pool area with multiple hot tubs, a reception desk, and seating areas.
A covered outdoor seating area with stone pillars, a high-roofed pavilion, and a view of the Hilton Garden Inn hotel in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$271
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
1290 Arsenal Street, Watertown, NY, 13601
  • Place, Salmon Run Mall
    ‪13 min walk‬
  • Place, Regal Salmon Run
    ‪16 min walk‬
  • Place, Jefferson Community College
    ‪2 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with a wooden desk, a black mesh office chair, a desk lamp, a framed mirror, and a window with orange curtains.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, a lamp, and a window with curtains.

Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Business Suite, 1 King Bed

A hotel room with a desk, office chair, air conditioning unit, and a sofa.

Business Suite, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a nightstand with a lamp, and a window with curtains.

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Jetted Tub

A hotel room with a large bed, a nightstand with a lamp, a bathroom with a bathtub, and a tiled wall.

Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

A hotel room with a patterned armchair, a grey sofa, a small table with a lamp, and two framed pictures on the wall.

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a large bed, a desk with a computer, a chair, and a window with curtains.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with a wooden desk, a black mesh office chair, a desk lamp, a framed mirror, and a window with orange curtains.

Room, 2 Queen Beds, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, a desk, a chair, a television, a lamp, and a window with curtains.

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Drinks & Snacks)

A hotel room with a bed, a desk, a chair, a television, a lamp, and a window with curtains.

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

A hotel room with a wooden desk, a black mesh office chair, a desk lamp, a framed mirror, and a window with orange curtains.

Room, 2 Queen Beds (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the area

Watertown

At Hilton Garden Inn Watertown/Thousand Islands you'll be within a 20-minute stroll of Salmon Run Mall and Regal Salmon Run. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, The Grille, serves American cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and Hot tub. 6351 square feet (590 square metres) of event facilities include meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 6 AM and 11:30 AM. There's also the convenience of RV/bus/truck parking. .Within a 20-minute drive of this 3-property class Watertown hotel, attractions include Lake Ontario and Fort Drum.

What's nearby

  • Salmon Run Mall - 13 min walk - 1.1 km
  • Regal Salmon Run - 16 min walk - 1.4 km
  • Jefferson Community College - 2 min drive - 3.3 km
  • Kostyk Field - 3 min drive - 4.0 km
  • Fort Drum - 15 min drive - 23.0 km

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Burger King - ‬9 min walk

About this property

Hilton Garden Inn Watertown/Thousand Islands

Hilton Garden Inn Watertown/Thousand Islands offers its guests an indoor pool, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 6351 square feet (590 square metres) and includes a conference centre. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hilton Garden Inn Watertown/Thousand Islands. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Watertown hotel.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • Conference rooms
  • 6351 sq ft of conference space
  • 590 sq. m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Watertown/Thousand Islands offers 136 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,002 reviews
The price is NZ$212
includes taxes & fees
13 Nov - 14 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11:30 AM for a fee: USD 15.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (6,351 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15.95 for adults and from USD 6.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Thousand Islands
Hilton Garden Inn Watertown Thousand Islands
Hilton Garden Thousand Islands
Hilton Garden Watertown Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands
Hilton Garn WatertownThousand
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Watertown/Thousand Islands?

Hilton Garden Inn Watertown/Thousand Islands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Watertown/Thousand Islands?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Watertown/Thousand Islands on 14 Nov 2026 start from NZ$271, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Watertown/Thousand Islands?

Yep, Hilton Garden Inn Watertown/Thousand Islands has a free self car park.

Does Hilton Garden Inn Watertown/Thousand Islands have a pool?

Hilton Garden Inn Watertown/Thousand Islands has an indoor pool.

Is Hilton Garden Inn Watertown/Thousand Islands family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Watertown/Thousand Islands is a hit with families.

Does Hilton Garden Inn Watertown/Thousand Islands serve breakfast?

Sure does, full breakfast is offered daily between 6 AM and 11:30 AM.

Is there a free airport shuttle available at Hilton Garden Inn Watertown/Thousand Islands?

No, Hilton Garden Inn Watertown/Thousand Islands does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Watertown/Thousand Islands?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Watertown/Thousand Islands?

Check-in begins at 4 PM. Check-out time is noon.

Hilton Garden Inn Watertown/Thousand Islands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Friendly staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Wonderful stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice Pool and hot tub were great. Staff lady that checked us in was amazing
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location. The hot tub and pool were kept nice and fully functional…two fire pits and a nice gazebo between the adjoining hotel and they sell Smores kits to make a date night or family time.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great jacuzzi room. Love staying there
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay😊
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes very good breakfast excellent omelettes!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Hilton Garden Hotel is very nice place to stay. If you have a high budget stay here. With all the extra amenities it’s well worth the cost. I really liked the attached restaurant, the outdoor garden seating and the all day beverage bar. The restaurant/bar is very nice, affordable and family friendly. The staff is friendly, helpful and professional. I plan on staying here again on future visits. Ohio
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room and excellent staff loved the hot tub
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. Food was very good.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, food and drinks were very good as well
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Probably the best hotel we have ever stayed at. Facilities were clean and comfortable, staff were amazing and food was great. Will absolutely stay again.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy stay there
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean room great staff. Nice restaurant
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was bery good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the food was great, pool was nice and warm and the hot tub was excellent. Staff were very friendly and attentive if we need anything, our room was very clean, beds were just a bit to hard for us but we made due 😊
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place to stay!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Excellent staff and great restaurant!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for all local tourism and business.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast with good, healthy food options and very timely and pleasant service all four days of our stay.
Stayed 4 nights in Jul 2025