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Holiday Inn Express & Suites Rochester Webster by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Rochester Webster by IHG

Exterior
Indoor pool
Exterior
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$218
includes taxes & fees
27 Apr - 28 Apr

Explore the area

View map
860 Holt Rd, Webster, NY, 14580
  • Place, North Ponds Park
    ‪2 min walk‬
  • Place, Towne Center at Webster
    ‪11 min walk‬
  • Place, Veterans Memorial Park
    ‪16 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(49 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(56 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

In-room safe, desk, laptop workspace, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Room amenity

Suite, 2 Double Beds (Additional Living Area)

8.8 out of 10
Excellent
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Webster

At Holiday Inn Express & Suites Rochester Webster by IHG, you'll be 17.3 km (10.7 mi) from George Eastman Museum and 17.5 km (10.9 mi) from Memorial Art Gallery. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and a free area shuttle. .Enjoy the 24-hour gym and Hot tub. 2002 square feet (186 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 30-minute drive of this Webster hotel include Strong and Eastview Mall.

What's nearby

  • North Ponds Park - 2 min walk - 0.2 km
  • Towne Center at Webster - 11 min walk - 1.0 km
  • Veterans Memorial Park - 16 min walk - 1.4 km
  • Strong - 18 min drive - 28.0 km
  • Eastview Mall - 23 min drive - 40.0 km

Getting around

  • Rochester Station - 18 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪7-Eleven at Sunoco - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Bill Gray’s Webster - ‬3 min drive

About this property

Holiday Inn Express & Suites Rochester Webster by IHG

Holiday Inn Express & Suites Rochester Webster by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Rochester Webster by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities.

This Webster hotel is smoke free.

  • 104 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2002 sq ft of conference space
  • 186 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express & Suites Rochester Webster by IHG offers 104 accommodations with a safe and coffee/tea makers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,001 reviews
The price is NZ$226
includes taxes & fees
30 Apr - 1 May
Hampton Inn Rochester Webster

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,002 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 30 2026 to April 6 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Rochester Webster by IHG?

Holiday Inn Express & Suites Rochester Webster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Rochester Webster by IHG?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Rochester Webster by IHG on 27 Apr 2026 start from NZ$218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Inn Express & Suites Rochester Webster by IHG?

The closest beach to Holiday Inn Express & Suites Rochester Webster by IHG is Ontario Beach Park (14.2 km).

Does Holiday Inn Express & Suites Rochester Webster by IHG have a pool?

Holiday Inn Express & Suites Rochester Webster by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM. The swimming pool will be unavailable from March 30 2026 to April 6 2026 (dates subject to change).

Does Holiday Inn Express & Suites Rochester Webster by IHG serve breakfast?

Yep, our travelers adore the free buffet breakfast here! Available on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Rochester Webster by IHG?

No, Holiday Inn Express & Suites Rochester Webster by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Rochester Webster by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Rochester Webster by IHG?

No, pets are not allowed.

Holiday Inn Express & Suites Rochester Webster by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1002 reviews
Rating 8 - Good. 190 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan.

Liked: Cleanliness
Stayed 4 nights in Dec 2025

8/10 Good

Adeline

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice, and clean. The bed was comfy, and it was conveniently located. Also there is a nice park right behind the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles D

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Always great accommodations. Clean and excellent staff. Breakfast is everything you need.
Stayed 3 nights in Dec 2025

10/10 Excellent

Deborah

Stayed 2 nights in Nov 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
All was good.
Stayed 2 nights in Dec 2025

8/10 Good

michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless & staff very friendly. Breakfast served by friendly staff & also spotless. Great stay.
Ponds with walkway behind hotel. Great for a morning walk .
Stayed 6 nights in Nov 2025

10/10 Excellent

gregory

Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always stay here because of great customer service, clean rooms, great location and good breakfast Also like the location
Stayed 1 night in Nov 2025

10/10 Excellent

ambesh

Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities throughout were very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always clean. (Stayed here 3x in the past year). Staff is nice. Great location. Nice walking park behind the facility.
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Stayed 1 night in Nov 2025

8/10 Good

Lisa

Travelled with family
The lady checking us in was nice and friendly. Room was clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I'm in Rochester, the Holiday inn Express in Webster will be my hotel of choice. Excellent staff clean rooms and a good location to get in out of the city.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marie and John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent variety for breakfast and ample eating area. Handicapped room with roll-in shower was wonderfully spacious.
Stayed 5 nights in Oct 2025

10/10 Excellent

PRAMOD

Liked: Amenities
All of the above mentioned in your suggestions.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
For the proce - there should not be tears in the curtains and a mirror outaide the bathroom where makeup can be applied (not the floor length) would be a good benefit
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Nice staff. Good breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Christine

Liked: Property conditions & facilities
The staff was friendly, but when we arrived in our room, there was a bag of chips on the ground next to the bed. There were crumbs on the night stand, and the bed looked ruffled as if someone sat in it. We were very tired, so we slept but we were quite uncomfortable with the condition of the room. We took pictures of the condition once we arrived. Other than that the stay was decently pleasant and the breakfast was pretty good. Just wish some sort of compensation was offered for the state of our room.
Bag of chips on the ground
There was still garbage in the trash can
Crumbs on the side table
Ruffled unmade sheets
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff ever. My granddaughter left a toy in lobby and they brought it right up to our room.
Stayed 1 night in Oct 2025