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Holiday Inn Express & Suites Rochester Webster by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express & Suites Rochester Webster by IHG

A Holiday Inn Express building with outdoor seating and a well-lit facade.
A hotel room with a bed, a sofa, a desk, and a chair.
A Holiday Inn Express hotel with a brick facade, multiple windows, and a covered entrance.
A modern restaurant with high tables and blue chairs, a bar area, and a stone fireplace.
A large indoor swimming pool with clear lane markings, surrounded by lounge chairs and a changing area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$238
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
860 Holt Rd, Webster, NY, 14580
  • Place, North Ponds Park
    ‪2 min walk‬
  • Place, Towne Center at Webster
    ‪11 min walk‬
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

A hotel room with two beds, a microwave, a desk, and a door.

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with a bed, a desk, a microwave, and a window.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a microwave, a refrigerator, a desk, and a chair.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(58 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a microwave, a refrigerator, a desk, and a chair.

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk, a microwave, and a window.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(66 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Additional Living Area)

A kitchen with wooden cabinets, a stainless steel sink, a microwave, and a lighted countertop.

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite

A hotel room with a bed, a sofa, a desk, and a chair.

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

A hotel room with a bed, a desk, a microwave, and a window.

Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 2 Double Beds (Additional Living Area)

A hotel room with a bed, a sofa, a desk, and a chair.

Suite, 2 Double Beds (Additional Living Area)

9.0 out of 10
Wonderful
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a sofa, a desk, a chair, a small table, a sink, and a window.

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Webster

At Holiday Inn Express & Suites Rochester Webster by IHG, you'll be 17.3 km (10.7 mi) from George Eastman Museum and 17.5 km (10.9 mi) from Memorial Art Gallery. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and a free area shuttle. .Enjoy the 24-hour gym and Hot tub. 2002 square feet (186 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 30-minute drive of this Webster hotel include Strong and Eastview Mall.

What's nearby

  • North Ponds Park - 2 min walk - 0.2 km
  • Towne Center at Webster - 11 min walk - 1.0 km
  • Veterans Memorial Park - 2 min drive - 1.5 km
  • Strong - 28 min drive - 21.9 km
  • Eastview Mall - 31 min drive - 32.8 km

Getting around

  • Rochester Station - 18 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Bill Gray’s Webster - ‬3 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪7-Eleven - ‬3 min drive

About this property

Holiday Inn Express & Suites Rochester Webster by IHG

Holiday Inn Express & Suites Rochester Webster by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Rochester Webster by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities.

This Webster hotel is smoke free.

  • 104 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2002 sq ft of conference space
  • 186 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express & Suites Rochester Webster by IHG offers 104 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

A hotel kitchen with a buffet setup, including a variety of food items and a coffee station.
Hampton Inn Rochester Webster
Webster
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,001 reviews
The price is NZ$181
includes taxes & fees
11 Oct - 12 Oct
Hampton Inn Rochester Webster

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,002 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Rochester Webster by IHG?

Holiday Inn Express & Suites Rochester Webster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Rochester Webster by IHG?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Rochester Webster by IHG on 4 Oct 2026 start from NZ$238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Inn Express & Suites Rochester Webster by IHG?

The closest beach to Holiday Inn Express & Suites Rochester Webster by IHG is Ontario Beach Park (14.2 km).

Does Holiday Inn Express & Suites Rochester Webster by IHG have a pool?

Holiday Inn Express & Suites Rochester Webster by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites Rochester Webster by IHG serve breakfast?

Yep, our travelers adore the free buffet breakfast here! Available on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Rochester Webster by IHG?

No, Holiday Inn Express & Suites Rochester Webster by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Rochester Webster by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Rochester Webster by IHG?

No, pets are not allowed.

Holiday Inn Express & Suites Rochester Webster by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 747 out of 1002 reviews
Rating 8 - Good. 169 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from the pool, to the breakfast. The room was clean and excellent for our stay.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Great Breakfast options! Enjoyed the stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in great friendly clean wonderful Stay !!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this place 👌
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, bed was comfortable, staff were very friendly- especially Terry and the breakfast was fantastic! Will definitely stay here again when in the area!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel clean friendly customer service
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly upon arrival. Room was clean and comfortable. Loved we were by a park and could walk. Grandkids loved the pool. Breakfast was great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was lovely, room had everything that was needed. I was especially impressed by the staff. There was a complicated problem with my billing post-checkout and a simple call to the hotel resolved it quickly. They were wonderful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and good service
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access was very easy
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff where amazing and very helpful. The rooms where fresh and clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. Nice free breakfast. Seating was limited at breakfast, but there were also people using the breakfast area as a social lounge after they were done eating. Room was large enough for 3 of us traveling and was clean.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price! It was well-staffed and clean. The only minor complaint is that they kept running out of towels at the pool. Loved the lobby coffee machine!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked like it had just been renovated
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd stay at Webster holiday inn and I really like that it’s very clean. I also enjoy the quiet hours in the evening, after traveling 5.5 hrs I love being able to relax and sleep peacefully.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cinnamon rolls are great!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, very clean, nice environment
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, large room, enjoyed the pool Only negative, our room was next to the outside door, which was noisy opening and closing
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. Clean rooms, friendly staff, and breakfast was good.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite there being a short term issue with the hot water while we were the stay was great! Staff was kind and helpful and very apoplectic about the water. They had the hot water back on the next morning.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short stay , we had zero complaints. The staff was very accomodating and friendly !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and clean hotel. Rooms were clean and comfortable. Pool was a great size and fun for the kids. Close to shopping and restaurants. Staff was always helpful . Would definitely stay here again.
Stayed 2 nights in Mar 2026