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4.2 out of 5

"Pretty big room, clean, great location, good value for money " More

By a verified traveller on Sun 20 Dec 2020

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Hotel Description

Park Hotel Lambton Quay places you in the center of Wellington, steps from Lambton Quay and within a short 5-minute stroll of Wellington Cable Car (Lambton Quay Station). Highlights at this hotel include in-room free WiFi and LCD TVs.

All 137 rooms feature digital TV, safes, and hair dryers. You'll find nice touches like free toiletries and pillow menus to enhance your stay. Microwaves, phones, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, a library, and express check-out. Added amenities include a coffee shop/café and laundry facilities. There's also the convenience of limited parking.

Sights within a 10-minute walk of this 4-star Wellington hotel include New Zealand Parliament Buildings and Museum of Wellington City and Sea.

Room, 1 King Bed, Accessible, Partial View (Superior Accessible Studio)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, City View (Superior King Studio)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Standard Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Multiple View (Executive King Studio)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite, Multiple Beds, City View (Family Three Bedroom Apartments)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Standard Suite, 2 Queen Beds, City View (Two Bedroom Apartment)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Park Hotel Lambton Quay ratings based on 170 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Park Hotel Lambton Quay

Everyone (133) Couples (18) Business (8) Family (11)
4 out of 5

Posted by on 20 Dec. 2020

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5 out of 5
Pretty big room, clean, great location, good value for money

Posted by on 20 Dec. 2020

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4 out of 5

Posted by on 28 Jun. 2020

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2 out of 5
Room was half serviced (bed literally left half made, with top blanket left in a pile on the floor), staff were rude and unhelpful, on at least two occasions just ignoring us. We rang before we checked in with a question and were told that they would call us back. Still waiting. Bad communication and misinformation about facilities - it wasnt until we arrived we fpund out the restaurant is closed indefinitely and thus room service is unavailable, yet it is still advertised throughout the hotel and in the room.

Posted by , from Palmerston North on 5 Jun. 2020

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4 out of 5
This is our second stay in this hotel one before the pandemic and one during. We love the retro feel of this hotel and it has always been great value of money. It is also close to shops and restaurants. The hotel was clearly following covid 19 rules and we felt safe staying here. They were clearly doing their best under tough circumstances. However it was very obvious that they were working on the bare minimum of staff. The restaurant was closed and it looked like the halls were undergoing a paint job that had been unfininshed. Everything understandably felt a little run down. I truely hope that they get back on there feet again soon as we do love this place.

Posted by on 21 May 2020

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5 out of 5

Posted by on 21 May 2020

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4 out of 5
Given this was a few days after Corona restrictions have started to be lifted, they did very well.

Posted by on 18 May 2020

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2 out of 5

Posted by on 30 Mar. 2020

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5 out of 5
Really enjoyed the whole experience. Great location, facilities, staff ... all round couldn't fault.

Posted by on 7 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Reception

Thank you for your kind feedback :) We appreciate it, and hope to see you again soon!

5 out of 5
The room was modern and clean. Excellent breskfast.

Posted by on 7 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by reception

Thank you for your kind feedback :) We appreciate it, and hope to see you again soon!

About the Park Hotel Lambton Quay

Location 101 The Terrace, Wellington, 6011

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. A library, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Park Hotel Lambton Quay. A complete renovation of Park Hotel Lambton Quay was completed in July 2016. This 4-star Wellington hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 13 levels
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Wellington Intl. Airport (WLG) (8.5 km / 5.3 mi)
  • Train station: Wellington Station (0.9 km / 0.6 mi)

Room Amenities

Park Hotel Lambton Quay offers 137 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. LCD televisions come with premium digital channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Premium channels
  • Microwave
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Rogue Burger - Onsite diner.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 6:30 PM
  • Saturday - Sunday: 9:00 AM - 12:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 9AM-12:30PM and 1:30PM-6:30PM on Saturdays and Sundays.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 6:30 PM
  • Saturday - Sunday: 9:00 AM - 12:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NZD 18 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Hotel Lambton Quay Wellington
  • Park Lambton Quay Wellington
  • Park Lambton Quay
  • Park Hotel Lambton Quay Hotel
  • Park Hotel Lambton Quay Wellington
  • Park Hotel Lambton Quay Hotel Wellington

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This Hotel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.