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Hotel Indigo West Chester - Downtown by IHG

4.0 star property

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Meeting facility
Creator video - submitted by The Design Tourist
Meeting facility
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View map
39 E.Gay Street., West Chester, PA, 19380
  • Place, Chester County Historical Society
    ‪2 min walk‬
  • Place, Marshall Square
    ‪8 min walk‬
  • Place, West Chester University of Pennsylvania
    ‪9 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Free WiFi, bed sheets

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Room amenity

Suite, 1 King Bed, Corner

  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Free WiFi, bed sheets

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

Free WiFi, bed sheets

Standard Room, Multiple Beds, Accessible (Communications)

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Corner

Standard Room, 2 Queen Beds, Corner

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Free WiFi, bed sheets

Standard Room, Multiple Beds

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room

Free WiFi, bed sheets

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

About the area

West Chester

Hotel Indigo West Chester - Downtown by IHG places you steps from Chester County Historical Society and within a 15-minute stroll of West Chester University of Pennsylvania. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The seafood restaurant, WC Seafood Kitchen, serves seafood and is open for breakfast, brunch and dinner. Room 109 Speakeasy is the hotel's own cocktail bar. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. .With a stay at this 4-property class West Chester hotel, you'll be 15 km (9.3 mi) from Longwood Gardens.

What's nearby

  • Chester County Historical Society - 2 min walk - 0.2 km
  • Barclay Grounds - 6 min walk - 0.6 km
  • Marshall Square - 8 min walk - 0.7 km
  • West Chester University of Pennsylvania - 9 min walk - 0.8 km
  • Everhart Park - 11 min walk - 1.0 km

Getting around

  • Exton Whitford Station - 11 min drive
  • Wilmington, DE (ILG-New Castle) - 48 min drive

Restaurants

  • ‪Kildare's Irish Pub - ‬2 min walk
  • ‪Bierhaul Townhouse - ‬1 min walk
  • ‪Barnaby's - ‬4 min walk
  • ‪Limoncello Ristorante & Caterers - ‬1 min walk
  • ‪Turk’s Head Cafe - ‬3 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre and 2 meeting rooms.

WiFi is free in public spaces. Hotel Indigo West Chester - Downtown by IHG also features a 24-hour fitness centre, express check-in, and express check-out.

This 4-star West Chester hotel is smoke free.

  • 108 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • Business centre (24 hours)
  • Express check-in
  • Express check-out
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Indigo West Chester - Downtown by IHG offers 108 accommodations. This West Chester hotel provides complimentary wireless Internet access.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Cafe
  • Room 109 Speakeasy
  • WC Seafood Kitchen

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Frequently asked questions

What is the cancellation policy at Hotel Indigo West Chester - Downtown by IHG?

Hotel Indigo West Chester - Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel Indigo West Chester - Downtown by IHG?

No, Hotel Indigo West Chester - Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo West Chester - Downtown by IHG?

Yep, you can grab a meal at Hotel Indigo West Chester - Downtown by IHG's onsite restaurant that serves seafood.

What time are check-in & check-out at Hotel Indigo West Chester - Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 130 out of 151 reviews
Rating 8 - Good. 12 out of 151 reviews
Rating 6 - Okay. 5 out of 151 reviews
Rating 4 - Poor. 1 out of 151 reviews
Rating 2 - Terrible. 3 out of 151 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, comfortable and great front desk staff,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
Great location , restaurant and decor upscale and warm. Staff really stood out! Management is doing a great job:)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Darlene

Great hotel! Clean, great location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a great downtown.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Very nice hotel in the middle of downtown West Chester. Lots of fine dining and bars.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness
Well located
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel and stff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

WIlliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in Westchester

Wonderful room very clean and spacious beautiful bathroom
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, room comfort

A+ location plus parking garage

Great location and parking garage next door
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around, just a beautiful hotel! Don’t miss the basement Speakeasy!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gary

Excellent hotel. The on-site restaurant is superb.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean! Staff was very helpful and friendly. West Chester itself is awesome. Very walkable and many dining/shopping options. We will be back!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new hotel!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mike

Liked: Amenities
Location was great very walkable. Staff were very helpful and pleasant.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Eric

Liked: Amenities
The staff and owner are fantastic!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & restaurant

Had a great stay with my husband. Room was modern, spacious, and clean. Restaurant (Seafood Kitchen) was fantastic. Great getaway for our anniversary!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful very very clean hotel and rooms highly recommend if visiting this area center of everything too !!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Amazing, Clean, and rooms were huge!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest place I've ever stayed!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in West Chester, clean, great service, wonderful bar and restaurant..
Stayed 1 night in May 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated . Friendly and professional staff.
Stayed 1 night in Aug 2025