Hotel Indigo West Chester - Downtown by IHG

3.5 star property
Hotel in West Chester with a 24-hour fitness centre

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Restaurant
Exterior
Exterior
Exterior
Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services
The current price is NZ$317
includes taxes & fees
13 Feb - 14 Feb

Explore the area

View map
39 E.Gay Street., West Chester, PA, 19380
  • Place, Chester County Historical Society
    ‪2 min walk‬
  • Place, West Chester University of Pennsylvania
    ‪9 min walk‬
  • Place, Chester County Hospital
    ‪17 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪39 min drive‬

Room options

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Mini-fridge
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Mini-fridge
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Highlights

Mini-fridge
Shower/bath combination
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Mini-fridge
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Mini-fridge
Shower/bath combination
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner

Highlights

Separate dining area
Kitchenette
Mini-fridge
Private bathroom
Microwave
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Mini-fridge
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Mini-fridge
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Accessible (Communications)

Highlights

Mini-fridge
Private bathroom
  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Corner

Highlights

Mini-fridge
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Highlights

Mini-fridge
Private bathroom
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds

Highlights

Mini-fridge
Private bathroom
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Separate dining area
Kitchenette
Mini-fridge
Shower/bath combination
Private bathroom
Microwave
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room

Highlights

Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room

Highlights

Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

About the area

West Chester

Hotel Indigo West Chester - Downtown by IHG places you steps from Chester County Historical Society and within a short 5-minute stroll of Pipers Way. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This pet-friendly hotel offers free WiFi in public areas, a business centre and express check-in. Plus you'll find express check-out and a lift. .In proximity to this 3.5-property class West Chester hotel you'll find Longwood Gardens.

What's nearby

  • Pipers Way - 2 min walk - 0.2 km
  • Chester County Historical Society - 2 min walk - 0.2 km
  • West Chester University of Pennsylvania - 9 min walk - 0.8 km
  • Everhart Park - 11 min walk - 1.0 km
  • Chester County Hospital - 17 min walk - 1.5 km

Getting around

  • Exton Whitford Station - 11 min drive
  • Philadelphia International Airport (PHL) - 49 min drive

Restaurants

  • ‪Bierhaul Townhouse - ‬1 min walk
  • ‪Kildare's Irish Pub - ‬2 min walk
  • ‪Barnaby's - ‬4 min walk
  • ‪West Chester Seafood Kitchen - ‬1 min walk
  • ‪Limoncello Ristorante & Caterers - ‬1 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Hotel in West Chester with a 24-hour fitness centre
WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Hotel Indigo West Chester - Downtown by IHG also features a 24-hour fitness centre, express check-in, and express check-out.

This 3.5-star West Chester hotel is smoke free.

  • 108 guestrooms or units
  • Conference rooms
  • Business centre (24 hours)
  • Express check-in
  • Express check-out
  • Lift
  • No smoking on site
Hotel Indigo West Chester - Downtown by IHG offers 108 accommodations. This West Chester hotel provides complimentary wireless Internet access.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Frequently asked questions

What is the cancellation policy at Hotel Indigo West Chester - Downtown by IHG?

Hotel Indigo West Chester - Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo West Chester - Downtown by IHG?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo West Chester - Downtown by IHG on 13 Feb 2026 start from NZ$317.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Indigo West Chester - Downtown by IHG?

No, Hotel Indigo West Chester - Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Indigo West Chester - Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 115 reviews
Rating 8 - Good. 10 out of 115 reviews
Rating 6 - Okay. 5 out of 115 reviews
Rating 4 - Poor. 1 out of 115 reviews
Rating 2 - Terrible. 3 out of 115 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alison

Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is brand new with a great, comfortable atmosphere. Location could not be better with everything you need in walking distance. The only thing is that I would not hang out in the lobby lounge because it smells like fish from the attached seafood restaurant which is too bad.
Stayed 2 nights in Oct 2025

10/10 Excellent

WIlliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in Westchester

Wonderful room very clean and spacious beautiful bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s not to LOVE about this hotel! The decor is gorgeous, location perfect. The rooms are spacious and feel like home. The bedding was so nice, staff was friendly and very knowledgeable about the area and the building of the property. We will definitely be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucas

Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

CHRISTINE, ROCKFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel and stff
Stayed 3 nights in Jun 2025

10/10 Excellent

Danielle

Stayed 1 night in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A+ location plus parking garage

Great location and parking garage next door
Stayed 2 nights in Jul 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated . Friendly and professional staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

British

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at Hotel indigo when doing business in Westchester— it is absolutely the BEST hotel in the area. Great service, perfect location and delicious restaurant right onsite. I won’t stay anywhere else! Worth the $$$, 5 stars ⭐️.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andres

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a great downtown.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Stayed 2 nights in Jul 2025

10/10 Excellent

aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & restaurant

Had a great stay with my husband. Room was modern, spacious, and clean. Restaurant (Seafood Kitchen) was fantastic. Great getaway for our anniversary!
Stayed 1 night in Aug 2025

10/10 Excellent

Sheryl

Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new facility within walking distance of several dozen restaurants bars ice cream parlors etc! Parking is off site but next door. The hydration station in the lobby was a huge hit and utilized heavily after walking in 91 temps to restaurants etc. yummy fruit waters created by the barista in the coffee shop were a huge hit! Better than popcorn!
Stayed 4 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Aug 2025