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Hotel Indigo West Chester - Downtown by IHG

Property class: 4

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

A bar area with a wooden bar, stools, and a wall with illuminated numbers.
Creator video - submitted by The Design Tourist
A spacious restaurant with high ceilings, exposed ductwork, and large windows. Tables and chairs are arranged for dining.
A cozy living room with a brown leather sofa, a round coffee table, and orange chairs.
A multi-story building with a brick facade, large windows, and a corner location at an intersection.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services
  • Bar
The current price is NZ$315
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
39 E.Gay Street., West Chester, PA, 19380
  • Place, Chester County Historical Society
    ‪2 min walk‬
  • Place, Marshall Square
    ‪8 min walk‬
  • Place, West Chester University of Pennsylvania
    ‪9 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

A modern bathroom with a large mirror, white marble sink, black vanity, white toilet, and a towel rack.

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A modern bathroom with a white sink, a toilet, a shower with a white curtain, and a mirror with a black frame.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

A hotel room with a bed, a desk with a chair, a television, and a dining area in the background.

Suite, 1 King Bed, Corner

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A teal wardrobe with a mirrored section, a television mounted on the wall, and a desk with a lamp.

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

A hotel room with a grey sofa, a round side table, a bed with white bedding, and a large window with sheer curtains.

Standard Room, Multiple Beds, Accessible (Communications)

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Corner

A hotel room with two beds, a desk, a TV, and a sofa.

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

A hotel room with two beds, a desk, a chair, a lamp, and a TV.

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

A hotel room with a bed, a sofa, a chair, a small table, and a window with curtains.

Standard Room, Multiple Beds

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

A teal wardrobe with a mirrored section, a television mounted on the wall, and a desk with a lamp.

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

A teal wardrobe with a mirrored section, a television mounted on the wall, and a desk with a lamp.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

About the area

West Chester

Hotel Indigo West Chester - Downtown by IHG places you steps from Chester County Historical Society and within a 10-minute stroll of Marshall Square. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The seafood restaurant, WC Seafood Kitchen, serves seafood and is open for breakfast, brunch and dinner. Room 109 Speakeasy is the hotel's own cocktail bar. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. .Within a 20-minute drive of this 4-property class West Chester hotel, attractions include West Chester University of Pennsylvania and Longwood Gardens.

What's nearby

  • Chester County Historical Society - 2 min walk - 0.2 km
  • Barclay Grounds - 6 min walk - 0.6 km
  • Marshall Square - 8 min walk - 0.7 km
  • West Chester University of Pennsylvania - 9 min walk - 0.8 km
  • Everhart Park - 11 min walk - 1.0 km

Getting around

  • Exton Whitford Station - 11 min drive
  • Wilmington, DE (ILG-New Castle) - 48 min drive

Restaurants

  • ‪Kildare's Irish Pub - ‬2 min walk
  • ‪Barnaby's - ‬4 min walk
  • ‪Sedona Taphouse West Chester - ‬4 min walk
  • ‪Bar Avalon - ‬1 min walk
  • ‪Más Mexicali Cantina - ‬2 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre and 2 meeting rooms.

WiFi is free in public spaces. Hotel Indigo West Chester - Downtown by IHG also features a 24-hour fitness centre, express check-in, and express check-out.

This 4-star West Chester hotel is smoke free.

  • 108 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • Business centre (24 hours)
  • Express check-in
  • Express check-out
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Indigo West Chester - Downtown by IHG offers 108 accommodations. This West Chester hotel provides complimentary wireless Internet access.

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The price is NZ$192
includes taxes & fees
29 Nov - 30 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Cafe
  • Room 109 Speakeasy
  • WC Seafood Kitchen

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Frequently asked questions

What is the cancellation policy at Hotel Indigo West Chester - Downtown by IHG?

Hotel Indigo West Chester - Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo West Chester - Downtown by IHG?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo West Chester - Downtown by IHG on 22 Nov 2026 start from NZ$315, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Indigo West Chester - Downtown by IHG?

No, Hotel Indigo West Chester - Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo West Chester - Downtown by IHG?

Yep, you can grab a meal at Hotel Indigo West Chester - Downtown by IHG's onsite restaurant that serves seafood.

What time are check-in & check-out at Hotel Indigo West Chester - Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 185 out of 217 reviews
Rating 8 - Good. 20 out of 217 reviews
Rating 6 - Okay. 6 out of 217 reviews
Rating 4 - Poor. 2 out of 217 reviews
Rating 2 - Terrible. 4 out of 217 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome super cute place to stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Clean, friendly and accommodating!!! Will stay again!!!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to just about everything
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gorgeous hotel, right in the middle of walkable West Chester. My family looks forward to a vacation here each summer, and the warm hotel team makes you feel right at home.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was A1 the BEST!!! Bed and bathroom fantastic and the Seafood restaurant in the Hotel was outstanding! You have to park in the parking garage but that is pretty standard. Great place to stay in West Chester PA
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place! Really enjoyed our stay here!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply Stunning interior decor. Terrific restaurant and bar on site- along with morning coffee and pastry to go. Beautiful rooms and lovely big bathrooms. Parking garage across the street. Will always stay here when in the area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in process. They helped us with parking needs. We had a wonderful stay in our room. It was spacious and updated. Definitely would stay here again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and housekeeping staff were excellent! I love staying at this hotel! It is beautiful, clean, and in a great location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with an amazing restaurant
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The front desk people are warm and friendly, the hotel is gorgeous and well located. We walked to everything! We will definitely stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing experience would stay here again. The customer service is top notch hotel was clean nothing but positive reviews. Kudos to this team and hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff - professional, informative. Clean room...provided everything necessary. Speakeasy Room 109...cozy, convenient. Parking...made easy at garage.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 2 years old and is located in a very convenient location that is with walking distance to many restaurants. The food in the restaurant was delicious and there is even a speakeasy in the basement!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, nicely appointed rooms - beautiful restaurant and conveniently located in the center of town. Staff waa very warm, friendly and so helpful!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing. Staff was great. However restaurant staff were full of themselves
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, and very comfortable bed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The location is so close to everything you can park and walk anywhere. The hotel itself if impeccably clean and stylish and the staff is so nice and friendly. The rooms are quiet and very comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d go back!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, comfortable and great front desk staff,
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 star hotel. Restaurants bar on site. Wonderful staff. Updated modern rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a great downtown.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Jul 2026