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Sugar Mill hotel

4.0 star property
Beachfront hotel with calming spa services

Choose dates to view prices

Photo gallery for Sugar Mill hotel

Exterior
Exterior
Exterior
DeLuxe Studios
Restaurant
Reviews
9.8

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
main street, West End, Tortola
  • Popular LocationCane Garden Bay Beach7 min drive
  • Popular LocationNanny Cay9 min drive
  • Popular LocationTortola Cruise Ship Port11 min drive
  • AirportTortola (EIS-Terrance B. Lettsome Intl.)39 min drive

Room options

View all photos for DeLuxe Studios

DeLuxe Studios

DeLuxe Studios

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Pillow menu
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tiffany Prestige

Tiffany Prestige

Tiffany Prestige

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Pillow menu
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view
Long Bay Beach Resort
On private beach
Pool
Spa
Parking included
4.7 out of 5, Exceptional, (104)
The price is NZ$1,028
for 1 night
includes taxes & fees
26 May - 27 May
Long Bay Beach Resort

About the area

West End

At Sugar Mill hotel you'll be 0.5 km (0.3 mi) from Apple Bay and 4.2 km (2.6 mi) from Smuggler's Cove Beach. Highlights at this beachfront hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages. At the hotel's own beach bar, you can stop for a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe and laundry facilities. Free cooked-to-order breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class West End hotel include Sage Mountain National Park and Tortola Cruise Ship Port.

What's nearby

  • Apple Bay - 6 min walk
  • Cane Garden Bay Beach - 7 min drive
  • Nanny Cay - 9 min drive
  • Tortola Cruise Ship Port - 11 min drive
  • Smuggler's Cove Beach - 11 min drive

Getting around

  • Tortola (EIS-Terrance B. Lettsome Intl.) - 39 min drive

Restaurants

  • Dove Restaurant - 10 min drive
  • Virgin Queen - 9 min drive
  • Omar’s Dockside - 9 min drive
  • Myetts Garden & Grill - 4 min drive
  • Pusser's Road Town Pub - 10 min drive

About this property

Sugar Mill hotel

Beachfront hotel with calming spa services
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and free beach club on site. At Sugar Mill hotel, pamper yourself with a treatment at the full-service spa and enjoy amenities such as an outdoor pool.

Free breakfast is available daily. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4-star West End hotel.

  • 24 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Cooked-to-order breakfast (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • 1 conference room
Sugar Mill hotel offers 24 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to balconies. This accommodation offers separate sitting areas. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchenettes with fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe

Things to do

  • Designer stores
  • Free beach club
  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Ice maker
  • Kitchenette
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Wet bar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3 per cent for credit card payments
There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Sugar Mill hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sugar Mill hotel Hotel
Sugar Mill hotel West End
Sugar Mill hotel Hotel West End

Frequently asked questions

Is parking available at Sugar Mill hotel?

Yep, Sugar Mill hotel has a free self car park.

How much does it cost to stay at Sugar Mill hotel?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Sugar Mill hotel on 13 May 2024 start from NZ$762.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sugar Mill hotel?

The closest beach to Sugar Mill hotel is Cinnamon Bay Beach (11 km).

Is there a spa on site at Sugar Mill hotel?

Yep, there is an onsite spa at Sugar Mill hotel. You'll enjoy services like hot stone massages.

Does Sugar Mill hotel have a pool?

Sugar Mill hotel has an outdoor pool.

What luxury perks are available at Sugar Mill hotel?

Sugar Mill hotel features a full-service spa, an outdoor pool and free beach cabanas. All guestrooms come with memory foam beds, premium bedding and espresso makers.

What makes Sugar Mill hotel a romantic place to stay?

Free beach cabanas, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Sugar Mill hotel.

Does Sugar Mill hotel serve breakfast?

Yeah, free cooked-to-order breakfast is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sugar Mill hotel?

No, Sugar Mill hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sugar Mill hotel?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sugar Mill hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sugar Mill hotel?

No, pets and service animals are not allowed.

Sugar Mill hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 16 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Met Dennis the owner who guided me through awesome dinner selections, chicken pate, pumpkin black bean soup, lobster steak combo. just delicious, The hotel room was nicely decorated and had pretty flowers on the bed upon arrival. the staff were helpful, ordered are taxis for us and the restaurants were so pretty. service was awesome. We will be back again.
Stayed 1 night in Jan 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the cutest little hotel you could ever ask for. The staff and owners were absolutely adorable. I could not have asked for a better place to find.
Stayed 1 night in Jul 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2023

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities
Arrive early no problem. Pool beach all services available. Best dinner restaurant on Tortola. Andrea was super attentive
Stayed 1 night in Jun 2023

10/10 Excellent

Geneviève

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, third stay and always an amazing experience.
Stayed 4 nights in May 2023

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
The property, maintenance, management, dining options were all exceptional. The whole package was let down a little by the difficulty in getting attention / engaging with a couple of members of catering staff
Stayed 3 nights in May 2023

10/10 Excellent

Dale, Baton Rouge

Stayed 1 night in May 2023

10/10 Excellent

wende

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 days of heaven
Stayed 2 nights in Mar 2023