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DoubleTree by Hilton West Kelowna

4.0 star property

Photo gallery for DoubleTree by Hilton West Kelowna

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Restaurant
Terrace/patio
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$199
includes taxes & fees
19 May - 20 May

Explore the area

View map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6
  • Place, Westbank Centre Park
    ‪4 min walk‬
  • Place, Off the Grid Organic Winery
    ‪11 min walk‬
  • Place, Gellatly Bay Waterfront
    ‪2 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Fitness room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Fitness room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King bed, Accessible w/ R/I shower

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King bed, Accessible w/ R/I shower

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Bedroom 2 Bathroom Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner

8.0 out of 10
Very good
(1 review)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Bedrooms

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub | Bathroom

Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

Fitness Room With 1 King Bed And Pull Up Bay

  • Sleeps 2

Corner King Room

  • Sleeps 2

2 Queen Beds Corner Room

  • Sleeps 4

View all photos for King Studio Suite With Sofabed

Bathroom

King Studio Suite With Sofabed

  • Sleeps 4

View all photos for 2 Queen Beds With Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Queen Beds With Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

About the area

West Kelowna

At DoubleTree by Hilton West Kelowna you'll be within just a 5-minute stroll of Westbank Centre Park and within 20 minutes of Off the Grid Organic Winery. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. 3800 square feet (342 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Westbank hotel, attractions include Okanagan Lake and Waterfront Park.

What's nearby

  • Westbank Centre Park - 4 min walk - 0.4 km
  • Off the Grid Organic Winery - 11 min walk - 0.9 km
  • Gellatly Bay Waterfront - 2 min drive - 2.0 km
  • Gellatly Heritage Regional Park - 3 min drive - 4.0 km
  • Kalala Organic Estate Winery - 4 min drive - 3.0 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 38 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Turtle Jacks - ‬1 min walk
  • ‪Buy The Sea - ‬3 min drive

About this property

DoubleTree by Hilton West Kelowna

DoubleTree by Hilton West Kelowna offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3800 square feet (342 square metres) and includes conference space. The business-friendly DoubleTree by Hilton West Kelowna also features concierge services, dry cleaning/laundry services, and a corner/local shop. Free self parking is available.

This 4-star West Kelowna hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Conference rooms
  • 3800 sq ft of conference space
  • 342 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton West Kelowna offers 77 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This West Kelowna hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Front of property
TownePlace Suites by Marriott West Kelowna
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 1,347 reviews
The price is NZ$293
includes taxes & fees
19 May - 20 May
TownePlace Suites by Marriott West Kelowna

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,800 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Handrails in stairways (76 centimetre high)
  • Lift (81 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 19 2025 to November 19 2026 (dates subject to change):
  • Fitness facilities
The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults and CAD 10 to 25 for children
  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton West Kelowna?

DoubleTree by Hilton West Kelowna offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton West Kelowna?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton West Kelowna on 19 May 2026 start from NZ$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton West Kelowna?

Yep, DoubleTree by Hilton West Kelowna has a free self car park and free RV/bus/truck parking.

Are there any beaches close to DoubleTree by Hilton West Kelowna?

The closest beach to DoubleTree by Hilton West Kelowna is Willow Beach (1.6 km).

Does DoubleTree by Hilton West Kelowna have a pool?

DoubleTree by Hilton West Kelowna has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

Is DoubleTree by Hilton West Kelowna family-friendly?

You bet! With amenities such as a corner/local shop and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton West Kelowna is a hit with families.

Does DoubleTree by Hilton West Kelowna serve breakfast?

Sure does, buffet breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton West Kelowna?

No, DoubleTree by Hilton West Kelowna does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton West Kelowna?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Christmas Day and New Year's Day.

What time are check-in & check-out at DoubleTree by Hilton West Kelowna?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

DoubleTree by Hilton West Kelowna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 169 out of 251 reviews
Rating 8 - Good. 49 out of 251 reviews
Rating 6 - Okay. 15 out of 251 reviews
Rating 4 - Poor. 10 out of 251 reviews
Rating 2 - Terrible. 8 out of 251 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2026

10/10 Excellent

kari

Liked: Cleanliness, amenities, property conditions & facilities
Very clean facility with excellent staff. Would stay again
Stayed 2 nights in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service
Noisy kids playing hockey in the corridor
Stayed 2 nights in Jan 2026

8/10 Good

Lisa

Stayed 3 nights in Jan 2026

6/10 Okay

Kim

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The other guests were treating the hallway as a party hall. It was noisy, people talking which was very disturbing to us who were wanting to sleep. Laughing in the hallways. We never called downstairs but my husband opened the door and yelled out,”people are trying to sleep here”, at midnight. He had an early morning so needed some sleep. We could hear the room above us walking or making some noise so we heard them until they settled down, and again in the morning. Other than the noise, the room was lovely, the bed was nice, shower very very nice, tv channels left a lot to be desired though, nice large tv though. We didn’t have any soap at the bathroom sink. And there’s a resort fee, for what I’d ask.
Stayed 1 night in Jan 2026

10/10 Excellent

Emir

Business traveller
Liked: Cleanliness, amenities
Very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff helpful and fast checkinn
Stayed 1 night in Jan 2026

6/10 Okay

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hash brown potatoes were hard and cold. Not eatable
Stayed 3 nights in Jan 2026

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent- room was amazing and clean
Stayed 5 nights in Jan 2026

10/10 Excellent

Avnita

Stayed 1 night in Jan 2026

10/10 Excellent

Timraj

Stayed 1 night in Jan 2026

10/10 Excellent

Yiteng

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room
Stayed 2 nights in Jan 2026

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Room was good...had an adjoining door and extremely loud people next door.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, wonderful staff, great restaurant & bar
Stayed 3 nights in Dec 2025

8/10 Good

Kristian

No hot tub. Gym wasn't open yet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Avnita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot for work and this hotel was amazing from most of the hotels I stay at. The room was comfy and immaculate. Newly renovated and excellent staff and atmosphere. Will be returning for sure.
Stayed 2 nights in Dec 2025

8/10 Good

Laurier

There was not a stocked bar , empty. There should be a mirror at the desk to do make up hair when the bathroom is hot n steamy . Put out the luggage rack .
Stayed 1 night in Dec 2025

10/10 Excellent

Waylon

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Allison and the entire team were beyond great. Responded quickly and very helpful. We stayed in their 2 bedroom suite and wow- very impressed. The finishings were top notch, and the kitchen was equipped beautifully with everything we needed. The living area was great as well, and our kids loved the pool. Everything about our stay was amazing. We wished we could have stayed longer and would definitely stay here again.
Stayed 2 nights in Dec 2025

8/10 Good

Nicholas

Stayed 3 nights in Dec 2025

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Yes the staff was really courteous, friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Danyal, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean amazing room. Comfy bed. Big shower. Would stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, spacious rooms and shower area. Will definitely have it between our options next time we are in Kelowna
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Great location clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Laurie, Calgary

Stayed 1 night in Dec 2025