DoubleTree by Hilton West Kelowna

4.0 star property
Hotel with free parking, near Okanagan Lake

Photo gallery for DoubleTree by Hilton West Kelowna

Exterior
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Room, 1 King Bed
2 Bedroom 2 Bathroom Deluxe Suite | View from room
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
The current price is NZ$175
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6
  • Place, Willow Beach
    ‪4 min drive‬
  • Place, Mission Hill Family Estate
    ‪5 min drive‬
  • Place, Quails' Gate Estate Winery
    ‪8 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪31 min drive‬

Room options

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Fitness room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King bed, Accessible w/ R/I shower

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

2 Bedroom 2 Bathroom Deluxe Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 6
  • 1 King Bed

Room, 2 Queen Beds, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

About the area

West Kelowna

At DoubleTree by Hilton West Kelowna you'll be within just a 5-minute stroll of Westbank Centre Park and within 20 minutes of Off the Grid Organic Winery. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. 3800 square feet (342 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Westbank hotel, attractions include Okanagan Lake and Waterfront Park.

What's nearby

  • Off the Grid Organic Winery - 9 min walk - 0.8 km
  • Two Eagles Golf Course - 3 min drive - 2.9 km
  • Willow Beach - 4 min drive - 1.7 km
  • Mission Hill Family Estate - 5 min drive - 4.6 km
  • Quails' Gate Estate Winery - 8 min drive - 6.5 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 38 min drive

Restaurants

  • ‪Wendy’s - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Turtle Jacks - ‬1 min walk
  • ‪A&W - ‬16 min walk
  • ‪Starbucks - ‬9 min walk

About this property

DoubleTree by Hilton West Kelowna

Hotel with free parking, near Okanagan Lake
DoubleTree by Hilton West Kelowna offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3800 square feet (342 square metres) and includes conference space. The business-friendly DoubleTree by Hilton West Kelowna also features concierge services, dry cleaning/laundry services, and a corner/local shop. Free self parking is available.

This 4-star West Kelowna hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Conference rooms
  • 3800 sq ft of conference space
  • 342 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton West Kelowna offers 77 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This West Kelowna hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,800 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Handrails in stairways (76 centimetre high)
  • Lift (81 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults and CAD 10 to 25 for children
  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton West Kelowna?

DoubleTree by Hilton West Kelowna offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton West Kelowna?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton West Kelowna on 29 Oct 2025 start from NZ$170.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton West Kelowna?

Yep, DoubleTree by Hilton West Kelowna has a free self car park and free RV/bus/truck parking.

Are there any beaches close to DoubleTree by Hilton West Kelowna?

The closest beach to DoubleTree by Hilton West Kelowna is Willow Beach (1.6 km).

Does DoubleTree by Hilton West Kelowna have a pool?

DoubleTree by Hilton West Kelowna has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

Is DoubleTree by Hilton West Kelowna family-friendly?

You bet! With amenities such as a corner/local shop and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton West Kelowna is a hit with families.

Does DoubleTree by Hilton West Kelowna serve breakfast?

Sure does, buffet breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton West Kelowna?

No, DoubleTree by Hilton West Kelowna does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton West Kelowna?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton West Kelowna?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

DoubleTree by Hilton West Kelowna Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 89 out of 129 reviews
Rating 8 - Good. 23 out of 129 reviews
Rating 6 - Okay. 6 out of 129 reviews
Rating 4 - Poor. 6 out of 129 reviews
Rating 2 - Terrible. 5 out of 129 reviews

Reviews

8/10 Good

Rudy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived and checked in. After viewing the room, we discovered there was no fridge or Microwave installed. After talking to a staff member at the front desk, we found out the hotel had just opened up two weeks prior, and later in the afternoon, we had all the Units installed. We would like to thank the hotel staff for a speedy installation The room is spacious with the newest technology and with super high-tech shower fixtures, I can recommend anyone to stay at this Hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience

Amazing experience, they really went above and beyond in everything. I really appreciated the efforts of Chiemi, Allison, Ashley and the entire staff. Thank you again.
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully renovated hotel. Nice restaurant attached and a few other options within walking distance. Great hiking trail nearby. Housekeeping is every two days so keep that in mind.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elspeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived just before dinner. I checked in, went to my room, had a good meal downstairs and then went for a swim. Loved the inside/outside pool. It was refreshing. The room and bathroom were comfortable and I had a great night’s sleep. Fully recommend to others.
Stayed 1 night in Jul 2025

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel but our room had one major issue. It was an adjoining room (with a locked door in our room to the one next door), and we could clearly hear the folks in that room. Whether it was the TV and phone conversations late at night or them getting up in the morning, both cost us sleep and made those times very unpleasant.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location. New hotel & clean room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gaurav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities. Wonderful stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property and staff was fantastic. Close to the wineries.
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Nice stay, ice machine and mini fridge would make it a 5 star.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlene

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Kelowna for the first time. As we step at the guest service we met Ashton he is from NW territories and such a warm welcome and friendly manner. Doubletree by Hilton is absolutely recommended very affordable make sure book ahead of time to get the best deal. The pool is what my boys can’t let go they had so much fun. Facilities is super clean and fancy. When we checkout Paul gave us such a wonderful smile makes me feel I want to stay great and best customer service as the hotel just 2 weeks old. And I highly recommended for family and lovers super clean and very very affordable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Susie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Hao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a really nice hotel for a good price. The pool was nice. The location is pretty far on the west side of West Kelowna, but the drive into Kelowna was pretty easy.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally epic hidden gem
Stayed 1 night in Jul 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New property. Good location in Westbank. Close to groceries, restaurants, etc. Staff were helpful. Great for a short stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated!
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely coming back…

Never been to Kelowna before and our stay was medical in nature and very last minute. Was looking for a quality hotel at a reasonable price. As it is summertime and the July long weekend, I didn’t know what to expect. Found this hotel in West Kelowna with excellent ratings and one of the few reasonably priced places. Anyway, I was very impressed. While it might have been a little further from the hospital than what I wanted, the hotel more than made up for that with excellent service, amazing room and incredibly comfortable beds. On top of that, the restaurant was fabulous with so many delightful entrees to choose from. If I come back to Kelowna I’m definitely going to eat there again. While I didn’t take advantage of the pool, I will next time for sure. It is unique in that it’s half indoors and half outdoors. The people at the front desk were always so attentive and helpful. And the room was very roomy, nicely decorated with incredibly comfortable beds. The bath was also gorgeous and inviting. I definitely see why this hotel has been getting such high reviews. And I will gladly book here again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Megan

Stayed 1 night in Jun 2025