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DoubleTree by Hilton Kelowna

4.0 star property
Upscale West Kelowna hotel in Westbank with free parking

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Photo gallery for DoubleTree by Hilton Kelowna

Indoor pool, outdoor pool
Exterior
Executive Room, 1 King Bed, Non Smoking
Room, 2 Queen Beds | Bathroom
Restaurant
Reviews
8.0

Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym

Explore the area

Map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6
  • Popular LocationWillow Beach3 min drive
  • Popular LocationQuails' Gate Estate Winery7 min drive
  • Popular LocationMission Hill Family Estate8 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)42 min drive

Room options

Room, 2 Bedrooms, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
Pillow menu
2 bedrooms
Blackout curtains
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hyatt Place Kelowna
Pool
Breakfast included
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1037)
The price is NZ$307
for 1 night
includes taxes & fees
27 May - 28 May
Hyatt Place Kelowna

About the area

West Kelowna

At DoubleTree by Hilton Kelowna you'll be within just a 5-minute stroll of Westbank Centre Park and within 20 minutes of Off the Grid Organic Winery. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include express check-out, luggage storage and a front desk safe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free RV/bus/truck parking. .Within a 15-minute drive of this 4-property class Westbank hotel, attractions include Okanagan Lake and Kelowna General Hospital.

What's nearby

  • Two Eagles Golf Course - 3 min drive
  • Okanagan Lake - 3 min drive
  • Willow Beach - 3 min drive
  • Quails' Gate Estate Winery - 7 min drive
  • Mission Hill Family Estate - 8 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 38 min drive

Restaurants

  • McDonald's - 19 min walk
  • Wendy's - 19 min walk
  • West Kelowna Yacht Club - 4 min drive
  • Truck 59 Cider House - 14 min walk
  • Whiski-Jack's Pub - 11 min walk

About this property

DoubleTree by Hilton Kelowna

Upscale West Kelowna hotel in Westbank with free parking
DoubleTree by Hilton Kelowna offers its guests an indoor pool, an outdoor pool, and a fitness centre. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3800 square feet (342 square metres) and includes conference space. DoubleTree by Hilton Kelowna also features a vending machine, room service (during limited hours), and express check-out. Free self parking is available.

This 4-star West Kelowna hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • 3800 sq ft of conference space
  • 342 sq. m of conference space
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
DoubleTree by Hilton Kelowna offers 77 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Wine tours

Family friendly

  • Free cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna Hotel
DoubleTree by Hilton Kelowna West Kelowna
DoubleTree by Hilton Kelowna Hotel West Kelowna

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Kelowna?

DoubleTree by Hilton Kelowna offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at DoubleTree by Hilton Kelowna?

Yep, DoubleTree by Hilton Kelowna has a free self car park and free RV/bus/truck parking.

Are there any beaches close to DoubleTree by Hilton Kelowna?

The closest beach to DoubleTree by Hilton Kelowna is Willow Beach (1.6 km).

Does DoubleTree by Hilton Kelowna have a pool?

DoubleTree by Hilton Kelowna has an outdoor pool and an indoor pool.

Is DoubleTree by Hilton Kelowna family-friendly?

You bet! With amenities like an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise DoubleTree by Hilton Kelowna is a hit with families.

Does DoubleTree by Hilton Kelowna serve breakfast?

Sure does, breakfast is offered daily.

Is there a free airport shuttle available at DoubleTree by Hilton Kelowna?

No, DoubleTree by Hilton Kelowna does not offer an airport shuttle service.

What time are check-in & check-out at DoubleTree by Hilton Kelowna?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Kelowna?

Dogs are welcome at DoubleTree by Hilton Kelowna, with food and water bowls on offer.

DoubleTree by Hilton Kelowna Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 221 out of 651 reviews" "
Rating 8 - Good. 288 out of 651 reviews" "
Rating 6 - Okay. 76 out of 651 reviews" "
Rating 4 - Poor. 50 out of 651 reviews" "
Rating 2 - Terrible. 16 out of 651 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Dec 2020

8/10 Good

Nancy

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The staff were great. The room was not cleaned very well and during COVID that did not give us much peace of mind. The hotel needs some updaing, mould around 3dge of bathtub, lots of staining on carpets in main areas. Good location though.
Stayed 2 nights in Oct 2020

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean close to shopping and places to eat
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom wasn’t as clean as expected during covid. No facecloths in bathroom. Air conditioner was blasting and window was open when we arrived.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

sneh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay for comfortable time
It was a great and at least could relax about cleaning surfaces and the comfortable bed 🛌 Room size was big and great location Very very friendly and helpful front desk that only staff we deal with. Only a bit noisy with the swimming pool pump running that kept my hubby awake at nite but not me. Great to discover the Glen canyon steps away Definitely going back next season
Stayed 1 night in Oct 2020

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Cher, Calgary, AB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff were exceptional! Very helpful and friendly. Would definitely stay here again.
Stayed 3 nights in Sep 2020