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Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

2.5 star property
Hotel with free breakfast, near Rapids Water Park

Photo gallery for Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Free buffet breakfast
Exterior
Room, Multiple Beds
Lobby
Outdoor pool, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$226
includes taxes & fees
6 July - 7 July

Explore the area

Map
2485 Metrocentre Blvd, West Palm Beach, FL, 33407
  • Rapids Water Park
    ‪3 min drive‬
  • CACTI Park of the Palm Beaches
    ‪4 min drive‬
  • Port of Palm Beach
    ‪7 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
Pillow-top bed
  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Communications, Access Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible Bathtub (Communications, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
Pillow-top bed
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Access Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

West Palm Beach

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG puts you in the centre of West Palm Beach, 2.3 km (1.4 mi) from Rapids Water Park and 2.5 km (1.5 mi) from CACTI Park of the Palm Beaches. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. Business travelers can take advantage of a meeting room, conference space, and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Villages of Palm Beach Lakes hotel include Port of Palm Beach and Palm Beach County Convention Center.

What's nearby

  • Rapids Water Park - 3 min drive - 3.0 km
  • Tanger Outlets Palm Beach - 3 min drive - 4.7 km
  • CACTI Park of the Palm Beaches - 4 min drive - 3.0 km
  • Port of Palm Beach - 7 min drive - 6.2 km
  • Palm Beach County Convention Center - 8 min drive - 10.6 km

Getting around

  • West Palm Beach Station - 10 min drive
  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Sysco Southeast Florida - ‬3 min drive
  • ‪Little Caesars Pizza - ‬3 min drive

About this property

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Hotel with free breakfast, near Rapids Water Park
Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG offers its guests an outdoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG. Free self parking is available.

This West Palm Beach hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • 68 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. 37-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Metrocentre
Holiday Inn Express Metrocentre Hotel
Holiday Inn Express Metrocentre Hotel West Palm Beach
Holiday Inn Express Metrocentre West Palm Beach
Holiday Inn Express West Palm Beach
Holiday Inn Express West Palm Beach Metrocentre
West Palm Beach Holiday Inn Express
West Palm Beach Metrocentre
Holiday Inn Express West Palm Beach Metrocentre Hotel
Holiday Inn Express Hotel And Suites Metrocentre
Holiday Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

Yep, Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

The closest beach to Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG is Lake Worth Beach (17.2 km).

Does Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG have a pool?

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG is a hit with families.

Does Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG serve breakfast?

Sure does, complimentary buffet brekkie is available at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG.

Is there a free airport shuttle available at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

No, Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 234 out of 577 reviews
Rating 8 - Good. 183 out of 577 reviews
Rating 6 - Okay. 77 out of 577 reviews
Rating 4 - Poor. 42 out of 577 reviews
Rating 2 - Terrible. 41 out of 577 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect spot. So many things to do within a 20 minute drive. (I'm from Houston, so that's really convenient in my opinion) Every employee I encountered was super nice. My only complaint was that housekeeping was LOUD 9:00am every morning they were banging around, letting doors slam, knocking loudly on presumably vacant rooms. I was there on vacation. So 9 was early compared to our late nights.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Additional deposits required w/o notice

I paid for my room online thru Hotel.com once I arrived gave my confirmaion # & driver's license I was told I had to pay an additional $250 for smoking which I didn't ask for a smoking room. I'm NOT a smoker however I paid the $250 dep. and I ask how long will this hold be placed on my card for I was told 15 days. I hope & pray I receive my $250 deposit back on my credit card as I was told by front desk
Stayed 1 night in Mar 2025

8/10 Good

Meghan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel but easy and convenient location. Nice staff
Stayed 2 nights in Mar 2025

8/10 Good

germain

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Paunel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zongqi

Stayed 4 nights in Mar 2025

10/10 Excellent

Kelley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, efficient and a joy to speak with.
Stayed 1 night in Feb 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Klacson

Stayed 3 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable Bed

I’ve been away on vacation for over a week. This was a one night stop and by far the most comfortable bed this trip and probably any other hotel I stayed at.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place with a great staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Ernestine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Ashley

The rooms outlets didn’t work for me to charge my phone. The sheets and pillowcases had a stinch… smelled dirty. Also I was not notified about paying a 250 dollar fee for the room on top of already paying 184 fir the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here on our way to another hotel
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

John

Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at many Holiday inn expresses and I seek them out when I travel. This one is definitely not nearly the nicest but its kind of acceptable. Especially considering most of the hotels in Florida are smelly dumps.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Nov 2024

4/10 Poor

Betty

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our last night there we saw roaches crawling on the wall.
Stayed 2 nights in Sep 2024

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Needed more amenities in the room.
Stayed 2 nights in Sep 2024

6/10 Okay

Clarence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is okay, it was Expedia that screwed up the reservation. They didn’t hold a mobility room with roll in shower, that i was charged for. And requested 2 night stay and I was told I only had 1 night reservation.
Stayed 1 night in Sep 2024