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The Belgrove Resort & Spa, West Palm Beach, Autograph Collection

4.0 star property
Hotel in West Palm Beach with 3 outdoor pools and full-service spa

Photo gallery for The Belgrove Resort & Spa, West Palm Beach, Autograph Collection

3 outdoor pools, pool umbrellas, pool loungers
American cuisine
1 bedroom, premium bedding, pillow-top beds, in-room safe
Meeting facility
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
The current price is NZ$461
includes taxes & fees
30 June - 1 July

Explore the area

Map
2020 Banyan Resort Way, West Palm Beach, FL, 33401
  • Tanger Outlets Palm Beach
    ‪15 min walk‬
  • Rapids Water Park
    ‪6 min drive‬
  • Port of Palm Beach
    ‪9 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Pool View (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Resort View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 41 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Corner

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Resort View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 41 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Pool View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Presidential Suite, 1 Bedroom, Non Smoking, Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

65-inch LED TV with cable channels

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

West Palm Beach

At The Belgrove Resort & Spa, West Palm Beach, Autograph Collection you'll be within a 20-minute walk of Tanger Outlets Palm Beach and 2 km (1.3 mi) from Christian Convention Center of Jehovah’s Witnesses. Highlights at this hotel include 3 outdoor swimming pools, a full-service spa and a golf course. .A day of pampering at Spa at The Belgrove can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot tub. The restaurant, Society 48, serves American cuisine. Deep End Pool Bar is the hotel's own bar. Enjoy the 24-hour gym and pool loungers as well as access to a driving range and free bike hire. Added amenities include Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also valet parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 4-property class West Palm Beach hotel include Clematis Street and Palm Beach County Convention Center.

What's nearby

  • Tanger Outlets Palm Beach - 15 min walk - 1.3 km
  • Rapids Water Park - 6 min drive - 6.7 km
  • Clematis Street - 7 min drive - 5.0 km
  • Palm Beach County Convention Center - 7 min drive - 7.9 km
  • Port of Palm Beach - 9 min drive - 7.6 km

Getting around

  • Mangonia Park Station - 13 min drive
  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Wendy's - ‬4 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Zaxby's - ‬18 min walk

About this property

The Belgrove Resort & Spa, West Palm Beach, Autograph Collection

Hotel in West Palm Beach with 3 outdoor pools and full-service spa
As a guest of The Belgrove Resort & Spa, West Palm Beach, Autograph Collection, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

There are 10 meeting rooms available. A 24-hour fitness centre, spa services, and a picnic area are also featured at the business-friendly The Belgrove Resort & Spa, West Palm Beach, Autograph Collection. Parking is available for a fee.

This 4-star West Palm Beach hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2024
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Belgrove Resort & Spa, West Palm Beach, Autograph Collection offers 150 accommodations with a safe and complimentary bathrobes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 65-inch LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Spa at The Belgrove has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free beach shuttle
  • Valet parking on site (USD 48 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Deep End Pool Bar
  • Society 48

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf driving range
  • Pro golf shop
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Fenced pool
  • Free cot
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 10 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per day (rates may vary)
  • Valet parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Belgrove West Palm Beach Autograph Collection®

Frequently asked questions

What is the cancellation policy at The Belgrove Resort & Spa, West Palm Beach, Autograph Collection?

The Belgrove Resort & Spa, West Palm Beach, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Belgrove Resort & Spa, West Palm Beach, Autograph Collection?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at The Belgrove Resort & Spa, West Palm Beach, Autograph Collection on 30 Jun 2025 start from NZ$366.8, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Belgrove Resort & Spa, West Palm Beach, Autograph Collection?

Yep, The Belgrove Resort & Spa, West Palm Beach, Autograph Collection has valet parking with in/out privileges for USD 48 per night.

Are there any beaches close to The Belgrove Resort & Spa, West Palm Beach, Autograph Collection?

The closest beach to The Belgrove Resort & Spa, West Palm Beach, Autograph Collection is Lake Worth Beach (14.6 km).

Is there a spa on site at The Belgrove Resort & Spa, West Palm Beach, Autograph Collection?

Yep, Spa at The Belgrove is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Belgrove Resort & Spa, West Palm Beach, Autograph Collection have a pool?

The Belgrove Resort & Spa, West Palm Beach, Autograph Collection has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes The Belgrove Resort & Spa, West Palm Beach, Autograph Collection a romantic place to stay?

A hot tub and a lounge bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Belgrove Resort & Spa, West Palm Beach, Autograph Collection.

Is The Belgrove Resort & Spa, West Palm Beach, Autograph Collection family-friendly?

You bet! With amenities such as 3 outdoor pools and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that The Belgrove Resort & Spa, West Palm Beach, Autograph Collection is a hit with families.

Does The Belgrove Resort & Spa, West Palm Beach, Autograph Collection serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Belgrove Resort & Spa, West Palm Beach, Autograph Collection?

No, The Belgrove Resort & Spa, West Palm Beach, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Belgrove Resort & Spa, West Palm Beach, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Belgrove Resort & Spa, West Palm Beach, Autograph Collection?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Belgrove Resort & Spa, West Palm Beach, Autograph Collection?

Dogs are welcome at The Belgrove Resort & Spa, West Palm Beach, Autograph Collection, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Is there a golf course on site at The Belgrove Resort & Spa, West Palm Beach, Autograph Collection?

Yep, The Belgrove Resort & Spa, West Palm Beach, Autograph Collection has an 18-hole golf course. A golf driving range, golf caddies, golf carts and a golf pro shop are also available.

The Belgrove Resort & Spa, West Palm Beach, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 83 reviews
Rating 8 - Good. 9 out of 83 reviews
Rating 6 - Okay. 7 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 8 out of 83 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely breakfast with Dana, she was womderful. We also enjoyed dinner with Lexie and she was so attentive and great with her presentation of dessert, im so glad she talked us into having it not boxed to go. It was all so beautiful.
Stayed 2 nights in Mar 2025

2/10 Terrible

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Margret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing!!!
Stayed 5 nights in Mar 2025

2/10 Terrible

Anne

Travelled with group
Disliked: Staff & service
After calling the hotel multiple times to confirm that we were arriving late, we arrived at the hotel at 11 pm to find out that they did not have the hotel room available that we had booked. They offered us a king bed despite the fact that we had booked two doubles and were two women travelling together. They offered no alternative except a pull-out sofa or a cot. This felt like a ridiculous solution for a $700 hotel room. I would not recommend this facility. I was super disappointed by the service and result.
Stayed 1 night in Mar 2025

6/10 Okay

Sonya

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Sonya

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
I've stayed at this property a couple of times and most of that staff is very helpful and friendly. However a gentleman at the front desk has always made the whole experience very sour. The first time we stayed, they had just opened, he took 20 mins to answer the phone in the morning when I needed a wifi password. He then responded with a condescending tone and was very rude with all of his responses. On a later trip, he helped move a trip we had to reschedule, he did it incorrectly. When it came time for us to check in the informed us that one of the rooms were marked as a no show. The party I was with had to book another room at another hotel on spring break weekend which was a disaster. I tried to fix the situation but it took be multiple times leaving my number with no callback from any manager. Finally at the end of the night I came back before he left for the day and he was able to help me. The booking manager was helpful in getting us a room but it took 1 hour and tried to play it off as, "we are all booked but we can accommodate you." They ended up charging us for another room, at spring break rates and did not offer a refund. Gaslighting me into believing that they were helping us out, as if it was my mistake to fix. The fact that this hotel is a Marriot Bonvoy, and this is the service you receive it pretty outrageous. All and all, the resort is beautiful and the amenities are luring, but overall not worth this headache.
Stayed 2 nights in Mar 2025

10/10 Excellent

arhlene curry, Bryans rd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, safe and overall just beautiful!
Stayed 4 nights in Mar 2025

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Dean

Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed this resort, the staff was over the top nice!
Stayed 4 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A New Experience in the West Palm Beach Area

We attended the grand opening party and had a wonderful experience. The pool areas, fitness room, and golf course were all impressive! The dining and service were upscale and justified the cost of staying at the property. My wife and I had a delightful time, and we highly recommend this property!
Stayed 2 nights in Mar 2025

8/10 Good

Lavina, Pearl River

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is relatively new, they were still working out some kinks. The service staff were wonderful, they made up for the overpriced food and lack of other dining options. The mandatory $48 valet charge is especially egregious. One should be able to park one’s car oneself and not be forced to pay $48 per night for (unnecessary) valet service. The $50 per night resort fee should be reduced as there’s really not much more than a pool and some board games to keep one occupied.
Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

2/10 Terrible

Scott

Stayed 5 nights in Feb 2025

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is neat, clean, and spacious, but didn't have a chance to explore the outdoor resort facilities due to a busy work schedule—a regret!
Stayed 3 nights in Feb 2025

10/10 Excellent

Deshan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Margaret C.

Disliked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff reminded me of staying at a ritz Carlton. Very nice!! Will go back the next time I’m down
Stayed 3 nights in Feb 2025

10/10 Excellent

Giuseppe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service I’ve never met a staff so kind hearted and genuine. It’s the place you would want to be with your family or on a business trip. Do not pass up the opportunity to stay in this marvelous resort that feels like home.
Stayed 5 nights in Feb 2025

4/10 Poor

Selma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Feb 2025

2/10 Terrible

Milot

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nowhere did it say this is a gated resort, which was weird, staff was not polite, and the worst was the air conditioning made a terrible noise that we were not able to sleep. For the price i paid this was a rip off and never again, hope this helps others don’t get burned like me
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 6 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025