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Suite Smart West Van

3.0 star property

Photo gallery for Suite Smart West Van

Exterior
Reception
Front of property
Front of property
Dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View map
1850 Mathers Ave, West Vancouver, BC, V7V 2L2
  • Place, Dundarave Pier
    ‪20 min walk‬
  • Place, Ambleside Park
    ‪2 min drive‬
  • Place, Park Royal
    ‪4 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪31 min drive‬

Room options

View all photos for Luxury Suite, 2 Bedrooms, Pool Access

Luxury Suite, 2 Bedrooms, Pool Access

Luxury Suite, 2 Bedrooms, Pool Access

  • Sea view
  • 37 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Sea View

Deluxe Double Room, 1 Queen Bed, Sea View

Deluxe Double Room, 1 Queen Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 Queen Bed with Sofa bed, Sea View

Junior Studio Suite, 1 Queen Bed with Sofa bed, Sea View

Junior Studio Suite, 1 Queen Bed with Sofa bed, Sea View

  • Sea view
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

West Vancouver

At Suite Smart West Van, you'll be 6.6 km (4.1 mi) from Stanley Park and 8.4 km (5.2 mi) from Vancouver Waterfront. Highlights at this B&B include free buffet breakfast, free self-parking and a sauna. .Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Places within a 15-minute drive of this 3-property class Dundarave B&B include Vancouver Convention Centre and Canada Place Cruise Ship Terminal.
View more B&B in West VancouverOpens in a new window

What's nearby

  • West Vancouver Aquatic Centre - 12 min walk - 1.0 km
  • Burrard Inlet - 15 min walk - 1.3 km
  • Dundarave Pier - 20 min walk - 1.7 km
  • Ambleside Park - 2 min drive - 1.9 km
  • Park Royal - 4 min drive - 2.2 km

Getting around

  • North Vancouver Station - 8 min drive
  • Vancouver City Center Station - 11 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 20 min drive

Restaurants

  • ‪Miraas Restaurant - ‬2 min drive
  • ‪Crema Cafe Bar - ‬2 min drive
  • ‪Wooden Fish - ‬2 min drive
  • ‪Casa Mia - ‬16 min walk
  • ‪Delany's Coffee House - ‬19 min walk

About this property

Suite Smart West Van

Suite Smart West Van offers its guests a sauna and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. The business-friendly Suite Smart West Van also features a garden, concierge services, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star West Vancouver bed & breakfast.

  • 4 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Food/drink service (free)
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
Suite Smart West Van offers 4 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Pillowtop beds feature down duvets and premium bedding. 36-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • No lift
  • Thin carpet in room

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 36-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 27 July 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the bed & breakfast will make every effort to minimise noise and disturbance.

Access methods

Host will greet you

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay and Carte Blanche. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open on 01 May and close on 15 November.
  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Suite Smart West Van West Vancouver
Suite Smart West Van Bed & breakfast
Suite Smart West Van Bed & breakfast West Vancouver

Frequently asked questions

What is the cancellation policy at Suite Smart West Van?

Suite Smart West Van offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Suite Smart West Van?

Yep, Suite Smart West Van has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Suite Smart West Van?

The closest beach to Suite Smart West Van is Kitsilano Beach (7.1 km).

Does Suite Smart West Van have a pool?

Suite Smart West Van has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May 01 to November 15). The property will be renovating the swimming pool from July 27 2024 until December 31 2024 (completion date subject to change).

Does Suite Smart West Van serve breakfast?

Yep, free buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Suite Smart West Van?

No, Suite Smart West Van does not offer an airport shuttle service.

What time are check-in & check-out at Suite Smart West Van?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Suite Smart West Van?

Cats and dogs are welcome at Suite Smart West Van, with food and water bowls on offer.

Suite Smart West Van Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 36 out of 68 reviews
Rating 8 - Good. 11 out of 68 reviews
Rating 6 - Okay. 5 out of 68 reviews
Rating 4 - Poor. 1 out of 68 reviews
Rating 2 - Terrible. 15 out of 68 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Landon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scam. No one was at property listed. Called for weeks ahead of time and no one ever picked up. Finally the day before I was scheduled to check in, I got an email notification that they moved to a new address, and expedia refused to help
Stayed 8 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This "hotel" does NOT exist.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS!! IT IS A SCAM, THE HOTEL DOES NOT EXIST
Stayed 1 night in Sep 2024

2/10 Terrible

Diane

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The home at this address could not be acessesed with codes provided by Smart Suite, when we looked through the windows it was was empty of furniture. NO response to email or phone calls from Smart Suite. Had to find an alternative for the night. Never received my money back. Beware!
Stayed 1 night in Jul 2024

2/10 Terrible

Brian

No longer a hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bait and switch by Suite Smart West Van

This is a bait and switch. This property listing should be removed from Hotels.com immediately so that no one else falls prey to this scheme. The property was not open when we arrived, was under construction, and was listed for sale.
Stayed 1 night in Aug 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Emily

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE
Stayed 1 night in Jul 2024

6/10 Okay

hitesh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property Manager did not send access information timely and no answer on the phone and no email / chat response. we have to drive 3 hours skipping our planned tours to make sure we have place to sleep. very disappointed.
Stayed 1 night in Jun 2024

6/10 Okay

Anik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved.to a.temporary location so did.not get what we rented but nice place anyway. Wasn't all set up yet as.normal. friendly staff
Stayed 1 night in Jul 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

alex

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldnt even stay at the property it had a gas leak and is not a hotel its a scam
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay. If I could give the property more than 5 stars I absolutely would do so!
Stayed 2 nights in Mar 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Jane

Stayed 1 night in Jul 2024

8/10 Good

joseph m

Stayed 2 nights in Jun 2024

8/10 Good

Fabio

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a beautiful guest house. They view is beautiful and the hosts are friendly. Room is comfortable and cozy. Are is very residential and quiet. But at the same time it’s the only accommodation in the area, so if you want to be in West Vancouver it is a great opportunity. During my stay the service was a bit off, they left my room open and stopped service in the middle, and forgot to put towels so I needed to hunt them down at midnight. But it seems like they were just having a difficult day.
Stayed 1 night in Jun 2024

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful house from 1921. Very tastefully decorated with a very well heated pool. Wonderful breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Beautiful garden and great service. Artistic interior design, delicious breakfast and very comfortable bed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Xuejiao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and great service. I felt super comfortable here. Highly recommended!
Stayed 2 nights in Jun 2024

10/10 Excellent

Janice

Travelled with family
This is an amazing place to stay. The grounds are beautiful and the rooms are so cozy.
Stayed 1 night in Jun 2024

10/10 Excellent

Pankaj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dwyane was very helpful and made our short stay a very pleasant one.
Stayed 1 night in Jun 2024