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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property

Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

A restaurant interior with a long counter, wooden flooring, and a large arched doorway.
A hotel room with a bed, a black leather sofa, a grey armchair, a small table, a lamp, a mirror, a blue door, and a wooden ceiling.
A compact hotel room with a kitchenette, a sofa, a bedside table, and a lamp.
A bar area with wooden bar stools, a counter with bottles, and pendant lighting.
A modern hotel room with a sofa, desk, and dining area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
201 Wood Street, Whitehorse, YT, Y1A 2E4
  • Place, Midnight Sun Gallery & Gifts
    ‪2 min walk‬
  • Place, MacBride Museum of Yukon History
    ‪3 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪6 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a lamp, and a window with curtains.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a window with curtains.

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a desk, a sofa, and a dining area.

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Studio Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

A hotel room with a bed, desk, and chair. There is a lamp on the desk and a lamp on the bedside table. The walls have a geometric pattern.

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

A compact hotel room with a kitchenette, a sofa, a bedside table, and a lamp.

Suite, 1 Bedroom, Non Smoking

  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

2 Queen Beds Room, Non-Smoking

  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Queen Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Whitehorse

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham puts you in the heart of Whitehorse, within steps of Whitehorse Waterfront Trolley and MacBride Museum of Yukon History. Highlights at this hotel include a restaurant, free self-parking and a free airport shuttle. .The restaurant, Tony's Pasta, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include 6 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available daily between 7:00 AM and 9:30 AM. .Places within a 5-minute walk of this 3-property class Whitehorse hotel include North End Gallery and Yukon Artists@Work.

What's nearby

  • Midnight Sun Gallery & Gifts - 2 min walk - 0.2 km
  • MacBride Museum of Yukon History - 3 min walk - 0.3 km
  • Kwanlin Dun Cultural Centre - 3 min walk - 0.3 km
  • Yukon Visitor Information Centre - 6 min walk - 0.5 km
  • Sundog Carving Studio & Gallery - 9 min walk - 0.8 km

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Big Bear Eatery - ‬17 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Boston Pizza - ‬15 min walk
  • ‪Midnight Sun Coffee Roasters - ‬17 min walk

About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. A roundtrip airport shuttle is free at scheduled times. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Sternwheeler Hotel & Conference Centre, Trademark by Wyndham. Free self parking is available. A complete renovation of Sternwheeler Hotel & Conference Centre, Trademark by Wyndham was completed in June 2022.

This 3-star Whitehorse hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1968
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers 181 air-conditioned accommodations with a safe and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Whitehorse hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tony's Pasta

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 6 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in hallways (122 centimetre high)
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Renovated entire property - June 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 20 for adults and from CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Frequently asked questions

What is the cancellation policy at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Yep, Sternwheeler Hotel & Conference Centre, Trademark by Wyndham has a free self car park.

Is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Sternwheeler Hotel & Conference Centre, Trademark by Wyndham is a hit with families.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham serve breakfast?

Yep, full breakfast is served daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Yep, there's a free airport shuttle that runs from 6:00 AM - midnight at scheduled times.

Is there a bar or restaurant at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 189 out of 441 reviews
Rating 8 - Good. 159 out of 441 reviews
Rating 6 - Okay. 68 out of 441 reviews
Rating 4 - Poor. 17 out of 441 reviews
Rating 2 - Terrible. 8 out of 441 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit the old section of the city (with great restaurant options). Great and helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable peaceful stay!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Alfons

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and ideal for the business travellers. The restaurant in the hotel is excellent for dinner and there are lots of breakfast and lunch option nearby. The hotel's airport shuttle service makes it easy to get to and from the airport.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Great room and the food so good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in and out. Room was fine.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities
The staff was very communicative with my needs. Really appreciate the amazing stay
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great size room, friendly front desk! We enjoyed our one night stay at this hotel. The airport shuttle was very convenient and easy to use - would stay here again!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bathroom has been renovated. Staff was friendly. Overall the hotel is old but clean
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Jimi

Liked: Staff & service
Reasonable room
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk staff, convenient location.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Jean

Liked: Amenities
Clean rooms, laundry
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Florence

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay at.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Dhwani

Liked: Cleanliness, amenities, property conditions & facilities
Good Rooms
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Ian

Liked: Cleanliness, staff & service, amenities
Room was ok, heater was pretty noisy, otherwise a fine stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient reception staff, considerate room servicing people
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Robert

Property was well located in the town. The interior common areas were a bit worn, I understand it is the North Tundra and due to inclimate weather the carpets take a beating. Room was clean and had all the necessary items. Heater worked great. The staff were helpful, knowledgeable , and kind, they get the highest marks.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Regan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent place, but... Room was not well cleaned. Hair on the vanity. Barrette left on the floor. The property has some age on it. The floor in my room was uneven. Only one elevator in operation. I would still consider staying here again. Location is really good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 2 nights in May 2025
Verified review

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and the staff was pleasant. Room was clean with comfy beds.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness
Great place to stay! Clean and staff were friendly
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

ros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all the town .food was great and excellent service
Stayed 2 nights in Sep 2025