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Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG

2.5 star property
Hotel in Andover with free breakfast and fitness centre

Photo gallery for Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG

Exterior
Property amenity
Suite, 1 Bedroom
Interior
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
The current price is NZ$189
includes taxes & fees
8 July - 9 July

Explore the area

Map
600 S Allen St, Andover, KS, 67002
  • Greenwich Place Shopping Center
    ‪10 min drive‬
  • Stryker Sports Complex
    ‪10 min drive‬
  • McConnell Air Force Base
    ‪11 min drive‬
  • Wichita, KS (ICT-Wichita Dwight D. Eisenhower National)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

7.2 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Suite, 2 Queen Beds

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Standard Room, 2 Queen Beds, Accessible (Communication)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Additional Living Area)

Suite, 1 Queen Bed (Additional Living Area)

Suite, 1 Queen Bed (Additional Living Area)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Standard Room, 1 King Bed, Accessible (Communication)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Standard Room, 1 King Bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Suite, 2 Queen Beds, Accessible (Comm, Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Addl Living Area)

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Suite, 1 King Bed, Accessible (Comm, Addl Living Area)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Tempur-Pedic bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Andover

At Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG, you'll be 8.9 km (5.6 mi) from Regal Warren East and 9.3 km (5.7 mi) from Bowlero Wichita. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find laundry facilities, a 24-hour front desk and a terrace. .Attractions in proximity to this Andover hotel include McConnell Air Force Base and Wichita State University.

What's nearby

  • Towne East Square - 8 min drive - 11.2 km
  • Greenwich Place Shopping Center - 10 min drive - 12.3 km
  • Stryker Sports Complex - 10 min drive - 13.1 km
  • McConnell Air Force Base - 11 min drive - 14.8 km
  • Wichita State University - 15 min drive - 17.8 km

Getting around

  • Wichita Dwight D. Eisenhower National Airport (ICT) - 22 min drive

Restaurants

  • ‪Subway - ‬7 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Casey's General Store - ‬6 min drive
  • ‪Kim's Noodle Bar & Grill - ‬8 min drive
  • ‪McDonald's - ‬7 min drive

About this property

Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG

Hotel in Andover with free breakfast and fitness centre
Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG. Self parking is free.
  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • 72 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG offers 77 air-conditioned accommodations with a safe and free newspapers. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and hairdryers.

This Andover hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Suites East Wichita I 35 Andover
Holiday Inn Express Hotel Suites East Wichita I 35 Andover
Holiday Inn Express Hotel East Wichita I-35 Andover
Holiday Inn Express East Wichita I-35 Andover
Holiday Inn Express Hotel East Wichita
Holiday Inn Express East Wichita
Express Wichita I 35 Andover
Holiday Inn Express Hotel Suites East Wichita I 35 Andover

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG?

Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG on 8 Jul 2025 start from NZ$188.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG?

Yep, Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG has a free self car park.

Does Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG have a pool?

Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG has a pool and an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG serve breakfast?

Sure does, complimentary buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG?

No, Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG?

No, pets are not allowed.

Holiday Inn Express Hotel & Suites East Wichita I-35 Andover by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 449 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 110 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to family, a little older facility, clean and wonderful breakfast
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Room was servicable....door needs a paint job and adjustment so it closes normally. Room was quiet...morning breakfast buffet very good.
Stayed 1 night in Mar 2025

4/10 Poor

Craig

Business traveller
Disliked: Property conditions & facilities
The hotel is in poor to average condition at best in the room. Bathroom door had paint peeling off. The shower was terrible and wouldn’t divert water to the shower head hardly at all. All the exterior trash receptacles were over flowing, appeared to have not been emptied in several days. The indoor pool was not operational. The only positive note was the breakfast and the lady that was in charge of the breakfast. Very customer friendly and service oriented
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Travelled with group
Liked: Staff & service
Meet expectations
Stayed 1 night in Feb 2025

4/10 Poor

Stacy

Stayed 1 night in Mar 2025

2/10 Terrible

Chelsea

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful, I wouldn’t stay here ever again! Our family was so exhausted from our 14 hour drive we stayed but wouldn’t ever go back or recommend for anyone with a family!

4/10 Poor

Jon

Disliked: Cleanliness, property conditions & facilities
This is the oldest and least well maintained Holiday Inn Express I have ever stayed in. Bathtub was the dirtiest I have ever seen. Rust everywhere. Breakfast server did a great job.
Stayed 1 night in Mar 2025

4/10 Poor

Mason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not Impressed

When arriving found out pool was closed for maintenance. Gave us key card for room it wasn’t ready hadn’t even been cleaned. Bed unmade dirty. Went to front desk to get another room took lady couple tries to find a clean room for us. Seems they had a water leak etc fans blowing in hallway and water leaking in bucket from ceiling. Rust in bathtub and spot broken to take bath. Not impressed
Stayed 1 night in Mar 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Judy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Will never stay at this hotel again!

We left the hotel immediately after going into the room. Our room was on the 3rd floor. When the elevator reached the 3rd floor, it shook and made an awful noise for at least 3 minutes before the door opened. The hall was extremely hot. Once we got inside the room, we tried to call the front desk to inquire about the elevator. The phone beside the bed did not work. We located a second phone on a table. When calling the front desk we received a busy signal. We called the number to the hotel from our cell phone and received a message that the number we were calling was disconnected or no longer in service. We got back on the terrible elevator and went back to the front desk and turned in the key card and notified the staff member we were uncomfortable and did not want to stay. She said ok and was not concerned about why we did not want to stay. I asked if I would be refunded and was told yes and that our card had not been charged. I now see my card was charged and want a full refund immediately.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Holiday Inn Express - Andover KS

Bathroom door didn't close, room door didn't automatically latch when door swung closed (had to push or pull to latch and lock) only 14 channels and no news, elevator out of service, leak in ceiling by elevator, staff on break at front counter in morning and no one to great you when you walk in. It was clean.
Stayed 3 nights in Mar 2025

4/10 Poor

pat

Travelled with family
Disliked: Staff & service, property conditions & facilities
We paid for a king….we got a queen bed. When asked about it. They said they upgraded our room. So we got a sofa? We wanted a king size bed! This Hoilday Inn was not at the level of others.
Stayed 1 night in Mar 2025

6/10 Okay

Rebecca

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a dump. Holes in the ceiling with leaking pipes. Smelled like mold. No one at the front desk unless you yelled for them. The pool had obviously been out of order for quite some time. I definitely wouldn't stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times over the years and shall continue to do so.
Stayed 1 night in Mar 2025

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly, and courteous, when you could find them. The property was a bit in need of repairs. The pool was closed for "maintenance" , there were leaks in the ceilings, several ceiling tiles were missing , it just seemed like the property could use some cosmetic touches. The breakfast was good, however, the last night we were there, the only elevator in the building went out... ughh. It just seemed like one thing after another, although they were minor, other than the elevator of course!
Stayed 2 nights in Feb 2025

2/10 Terrible

Lucas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Understaffed and Lots of Issues

We booked a 2 queen bed suite and checked in just a little after 3:00. We ere told that there are no 2 queen bed rooms left and only a king bed with a roll out cot for our family due to being short staffed on housekeeping. Their only elevator and pool was out of order, the TV in our room didn’t work and the bathroom wasn’t cleaned very well. The rest of room appeared to be clean though. We were offered a discount for not having the room we booked available, but we didn’t end up getting a discount once we paid. The front desk attendant said it was taxes and incidentals but when I got the receipt the base price was not the discount we were told.
Stayed 1 night in Mar 2025

4/10 Poor

Kristi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was run down. Our fridge didn’t work, we didn’t have enough towels, no TV remote, and the pool was out of order.
Stayed 2 nights in Feb 2025

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Duane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Barb was awesome! The only complaint the toilet seat only had one bolt holding it in place and the shower didn’t work… everything else was awesome… I reported and know Barb will take care of it… I would stay again
Stayed 1 night in Feb 2025

8/10 Good

Jeanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Bee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy check-in, great staff. Highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and looked kept up. The breakfast was satisfying and kept us close to our sports venue.
Stayed 1 night in Jan 2025

10/10 Excellent

Latricia

Liked: Cleanliness
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

The good food was not worth the bedbugs

I delayed writing this review because I emailed the management, and filled out their survey requesting they reach out to me to discuss the issues instead of leaving a negative review. However, as I have not heard back from anyone, I decided to leave a review to let folks know what to expect. The rooms are very poorly maintained, and we got bed bugs. There is no other way to state the condition of the building. Tiles were cracked, soap dispensers where falling off the wall, the bathroom door wouldn't latch closed - all in our first room. We did ask to switch, and our second room was in slightly better condition, however, I woke up covered in bug bites. This hotel was the most convenient for our stay while visiting family, and did have several good points. The staff were all very friendly, and the breakfast set up was great. They serve several types of hot food, as well as prepackaged food. So much better than many other hotels I've been to. These positives were just massively outweighed by the general condition.
Stayed 3 nights in Dec 2024