8/10 Good
Amanda
Travelled with group
10 Feb 2025
Room Condition – poor. Cramped space. Sheets stained, toilet not washed, window broken. TV signal didn’t work most of the time and when it did, the picture was so fuzzy it was annoying to watch. Seemed very cheap and slapped together. Light water pressure, and two temperatures- warm and scolding hot.
Food- Topaz food was always good. The menus didn’t appease us at any of the restaurants that required a reservation, but Chef Pietro’s didn’t appear open even once during our stay. Never even saw where Orchid was. The coffee shop had good iced lattes. The cold brew is not cold brew. It tasted like left over hot pot coffee that they stuck in the fridge. Terrible. The ice cream was also so old and crystalized. I had one pastry from here and it was excellent. The staff here were always pleasant though.
Staff- Most were miserable. A small few were very pleasant.
Location- Beach is steps from resort which was the main reason we picked this place. We had no desire to go into town, but it was about a 30 minute taxi ride. Walk to Devil's Bridge is not for the weak. Go early before blaring sun. Cut through Veranda.
Common Room Fixtures- Sinks didn’t work. Hand dryers didn’t work.
Spa- Amazing. Marby did a fantastic Pineapple Medley massage. Was weird that there was no where to leave a tip.
Would I come here again? Probably not. I’d try the Veranda since we walked through there on the way to Devil’s Bridge and it appeared way nicer.
Amanda
Stayed 3 nights in Feb 2025