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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property
Art Deco hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Exterior
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Bar
The current price is NZ$249
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
301 N Water St, Wilmington, NC, 28401
  • Place, Riverwalk
    ‪1 min walk‬
  • Place, Wilmington Convention Center
    ‪6 min walk‬
  • Place, Battleship North Carolina
  • Airport, Wilmington, NC (ILM-Wilmington Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Historic View)

8.4 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Historic View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area

Suite, 1 Bedroom (Bridal)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

8.6 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(58 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Historic View)

8.0 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Wilmington

Hotel Ballast Wilmington, Tapestry Collection by Hilton places you in the centre of Wilmington, steps from Riverwalk and within a short 5-minute stroll of Cape Fear Community College. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .The restaurant, Board & Barrel, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. 20000 square feet (1858 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. On weekend mornings full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown Wilmington hotel include Wilmington Convention Center and Cape Fear River.

What's nearby

  • Riverwalk - 1 min walk - 0.0 km
  • Cape Fear Community College - 3 min walk - 0.3 km
  • Wilmington Convention Center - 6 min walk - 0.5 km
  • Live Oak Bank Pavilion - 16 min walk - 1.4 km
  • University of North Carolina at Wilmington - 9 min drive - 7.4 km

Getting around

  • Wilmington, NC (ILM-Wilmington Intl.) - 7 min drive

Restaurants

  • ‪Copper Penny - ‬4 min walk
  • ‪Cape Fear Wine And Beer - ‬4 min walk
  • ‪Mellow Mushroom Wilmington - Downtown - ‬3 min walk
  • ‪Drift Coffee & Kitchen - ‬3 min walk
  • ‪Pour Taproom - Wilmington - ‬3 min walk

About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Art Deco hotel with free airport shuttle and 24-hour fitness centre
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ballast Wilmington, Tapestry Collection by Hilton. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Wilmington hotel is smoke free.

  • 272 guestrooms or units
  • 9 levels
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1970
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Hotel Ballast Wilmington, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Ballast Wilmington, Tapestry Collection by Hilton on 26 Oct 2025 start from NZ$248.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Yep, Hotel Ballast Wilmington, Tapestry Collection by Hilton has a self car park with in/out privileges for USD 22 per day.

Are there any beaches close to Hotel Ballast Wilmington, Tapestry Collection by Hilton?

The closest beach to Hotel Ballast Wilmington, Tapestry Collection by Hilton is Wrightsville Beach (14 km).

Does Hotel Ballast Wilmington, Tapestry Collection by Hilton have a pool?

Hotel Ballast Wilmington, Tapestry Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel Ballast Wilmington, Tapestry Collection by Hilton a romantic place to stay?

Pool-view dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Ballast Wilmington, Tapestry Collection by Hilton.

Is Hotel Ballast Wilmington, Tapestry Collection by Hilton family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Ballast Wilmington, Tapestry Collection by Hilton is a hit with families.

Does Hotel Ballast Wilmington, Tapestry Collection by Hilton serve breakfast?

Yep, full brekkie is available at weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

No, pets are not allowed.

Reviews

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 684 out of 1330 reviews
Rating 8 - Good. 290 out of 1330 reviews
Rating 6 - Okay. 189 out of 1330 reviews
Rating 4 - Poor. 94 out of 1330 reviews
Rating 2 - Terrible. 73 out of 1330 reviews

Reviews

10/10 Excellent

Amy Maria, Greensboro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the Historic downtown waterfront. Select a waterfront room (odd # rooms) for a great view. Great a/c, water pressure, and swimming area.
Stayed 3 nights in Jun 2025

2/10 Terrible

Chantal

Travelled with family
Disliked: Cleanliness
Too many homeless individuals around the property. My daughter and I were accosted twice by homeless individuals near the hotel. One yelling obscenities at us and during a separate incident our lives were threatened. We were so uncomfortable we left a day early.
Stayed 2 nights in Jun 2025

2/10 Terrible

Kimberly

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was terrible. When we checked in we were given the wrong room and a bad parking key. Then when we finally got the right room and we found a part of a condom rapper and what looked like other trash and a room thay wasnt very clean. The only thing they comped was one of my parking for my cars. They did reclean the room, but too little too late i already felt gross. The shower did not drain . Their was a really bad oder every where. The elevator wasn't working near our room. They hardly have any carts for your luggage. Not to mention when my friend did use one. The valet or hotel staff didnt seem to care that the one she had didn't work. They just laughed as she tryed to use it. There is mold near the pool doors that they dont clean so im sure the pool is just as bad. Over all it was not worth a penny we paid. I would not reccomend anyone stay here ever.
Stayed 2 nights in Jun 2025

2/10 Terrible

Amy

Travelled with family and small children
Disliked: Cleanliness
This hotel was in a great location, however, my 11 year old found some inappropriate items in our room and I did not feel like the room was thoroughly cleaned before we got there. The hotel did not comp the room because I booked through Expedia and they said they had no way to refund me. They offered me a voucher for a future one night stay at a hotel in a city that I have no reason of returning to.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

James Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
From the outside and online pictures, the hotel was beautiful. Unfortunately, after check in things went downhill quickly. The towel bar fell off the wall 5 minutes after we arrived and put our bags down. There were no tissues, no shower gel, and only 2 towels provided. I couldn’t get anyone to answer when calling the front desk and the AC went out and was only blowing air, not cool air, it was 95 outside. The ice machine was as out of service and the elevator on our side of the hotel was down. For The price point of $367, I was EXTREMELY disappointed. Will not stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Check in was super quick
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff- beautiful views
Stayed 1 night in Jun 2025

10/10 Excellent

Jillana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Hoyt

Liked: Cleanliness, staff & service, property conditions & facilities
I was not able to book through my Hilton honors account, but was able through Expedia. Could not get credit for an Honors Stay. My room was 64 degrees for the first two days and nights even though the front desk attempted to have someone fix it. The third night was a comfortable evening in the low 70’s after bringing in the correct staff. Second was the fact that the manager stated that there were no refrigerators in the hotel and I would have to.keep my insulin is an ice bucket. This was the best option offered. Other than that it was service we had come to expect. Best regards, Hoyt Lowder
Stayed 3 nights in Jun 2025

8/10 Good

Tana

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Had a good night sleep with property is a bit dated for the cost.
Stayed 1 night in Jun 2025

6/10 Okay

MARY

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The person who checked me in was not very welcoming. I asked if early check in was available and she promptly said it is usually an extra $150 but she'd try to waive it for 1 time. I'm not sure if it was waived although I said that I understood and could wait a couple hours, but that I was just checking to see if it was possible. She handed me the keys, no directions on parking, locating the room, WiFi, etc. I felt like I was being frowned upon for booking through a third party app.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Dwayne

Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth, FORT WORTH

Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly and helpful staff
Stayed 1 night in Jun 2025

2/10 Terrible

Walter

Disliked: Staff & service, property conditions & facilities
Was there at 3:50 to check in. Front desk told me room not ready and check in isn’t till 4 anyway. There was a line of about 25 people. I asked so do you just want me to go to the end of the line because it will be after 4 by the time get back up here. His response was yes. So I went to the back of the line and at 4:15 I made it to the front desk again where I was told the room wasn’t ready again and to try back later. Now I’m paying 400 a night for a room and need to meet people and the front desk just told me I’ll have to wait. Seeing I was agitated he gave me a $15 dollar credit at the bar while I wait. That covered a beer for me and my gf. About another 20 minutes pasted when the man from the front desk walked up to me and handed me my room key. Pool area had grass growing between the patio blocks that wear also uneven and sunk in the ground. Your over facility needs updating. Patio chairs are broken and rusted,and over all look of place is out dated. Ont be returning . I like the Hilton brand and frequent them but this place doesn’t meet your standards.
Stayed 2 nights in Jun 2025

6/10 Okay

Mariam

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
It was very, very basic and no room decor for a king suite. The price did not match the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing it was the day after our wedding and they were welcoming and amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here. So many comfortable places to visit, location is perfect for walking, valet was great, rooms were spacious and clean.
Stayed 2 nights in Apr 2025

8/10 Good

Jason

Stayed 3 nights in May 2025

2/10 Terrible

Donna

Travelled with group
Disliked: Cleanliness, amenities
No fridge, dirty glasses, no room Service.
Stayed 1 night in Jun 2025