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Lakes Hotel and Spa

5.0 star property
Luxury hotel with 15 hot tubs and full-service spa

Photo gallery for Lakes Hotel and Spa

Front of property
Lobby sitting area
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio
Standard Double room with Hot Tub (Adults Only)
Penthouse with Roof Top Hot Tub (Adults Only)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Gym
The current price is NZ$340
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Place, Lake Windermere
    ‪3 min walk‬
  • Place, Bowness Pier
    ‪5 min walk‬
  • Place, World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex) | Private kitchen

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Snug Double

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Snug Double

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double

Small Double

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six)

Family Room (Sleeps Six)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three)

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse with Roof Top Hot Tub (Adults Only)

Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Penthouse with Roof Top Hot Tub (Adults Only)

8.0 out of 10
Very good
(2 reviews)

Highlights

Private rooftop hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Separate bath and shower
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(19 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(48 reviews)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

10.0 out of 10
Exceptional
(21 reviews)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double

Ground Floor Double

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Exterior Cosy Double Room

Exterior Cosy Double Room

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

About the area

Windermere

A luxury stay in the heart of Windermere awaits you at Lakes Hotel and Spa. Within a short 5-minute stroll, you'll find Lake Windermere and Bowness Pier. Highlights at this hotel include 2 bars/lounges, 15 hot tubs and a full-service spa. .A day of pampering at Lakes Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The bistro, The Bar, serves British cuisine and is open for lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the indoor swimming pool, gym and sauna. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .In proximity to this 5-property class Windermere hotel you'll find Coniston Water.

What's nearby

  • Lake Windermere - 3 min walk - 0.3 km
  • Bowness Pier - 5 min walk - 0.4 km
  • World of Beatrix Potter - 9 min walk - 0.8 km
  • Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 1.4 km
  • Blackwell, The Arts & Crafts House - 2 min drive - 2.3 km

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪Lake View Garden - ‬5 min walk
  • ‪Driftwood - ‬6 min walk
  • ‪Quayside Sports Bar - ‬7 min walk
  • ‪The Lake View - Bowness - ‬5 min walk
  • ‪The Old Pump House Coffee Shop - ‬5 min walk

About this property

Lakes Hotel and Spa

Luxury hotel with 15 hot tubs and full-service spa
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

  • 57 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Lakes Hotel and Spa offers 57 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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4.2 out of 5, Very good, 683 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Frequently asked questions

What is the cancellation policy at Lakes Hotel and Spa?

Lakes Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lakes Hotel and Spa?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Lakes Hotel and Spa on 4 Nov 2025 start from NZ$339.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lakes Hotel and Spa?

Yep, Lakes Hotel and Spa has a self car park for GBP 12.00 per night.

Is there a spa on site at Lakes Hotel and Spa?

Yep, Lakes Spa is available for guests. It has 15 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Lakes Hotel and Spa have a pool?

Lakes Hotel and Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 10:30 PM.

What luxury perks are available at Lakes Hotel and Spa?

Lakes Hotel and Spa features 15 hot tubs, an indoor pool and 2 bars.

Does Lakes Hotel and Spa serve breakfast?

Yeah, our guests adore the buffet breakfast here! Served daily between 8:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Lakes Hotel and Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Lakes Hotel and Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Lakes Hotel and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Lakes Hotel and Spa?

No, only service animals are allowed.

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 967 out of 1186 reviews
Rating 8 - Good. 125 out of 1186 reviews
Rating 6 - Okay. 67 out of 1186 reviews
Rating 4 - Poor. 18 out of 1186 reviews
Rating 2 - Terrible. 9 out of 1186 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

KAREN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and spa decor beautiful. Our room was spacious with a very comfy king bed and beautifully decorated. Staff very attentive nothing was to much trouble. Fantastic stay would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good but not excellent

Hotel in a great location, bed comfort along with sofa comfort very poor. Well used ! Water pressure poor in the shower. Hotel very clean with friendly service and the Bentley car is a great touch for being dropped off anywhere local, spa bar a great touch.being charged £12 per day for car parking when you don’t book direct is a charge too far. Breakfast good but you have to be clear with the breakfast staff to avoid confusion.
Stayed 2 nights in Jul 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, room comfort

Stay was okay.

Lovely hotel, and good services, bed was okay, the room was also okay, the breakfast was good. The food in the restaurant was brilliant. The use of the Bentley is a good touch.
Stayed 2 nights in Jul 2025

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Class hotel

A lovely 3 day stay with my wife for my 60th birthday. Location excellent, Staff very friendly & cooperative, rooms clean ,tidy & modern. We didn't eat in the restaurant apart from breakfast which was good. The complimentary Bentley was a bonus getting into town. Will definitely go again...
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is great

Shower wasn’t great, there was leakage
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s ok

Our stay was ok. It was a lovely hotel with fantastic customer service but we were disappointed with the Spa being open to kids and quite a lot at the same time. Kids were playing in the plunge pool and hot tubs which made it difficult to relax and ruined our stay as we were only allowed to use the facilitates the same time as kids. This became an issue in the changing rooms too as the locker area is very small. We probably wouldn’t revisit and I’d definitely opt for kid-free spa’s now.
Stayed 1 night in Jul 2025

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wer exceptional, the room and jacuzzi wer perfection and breakfast was great too! My only complaint would be there was no smoking allowed on the bar terrace, they had fires in the table and amazing cocktails but not a smoking area, I'd have spent £100s and hours on that terrace but instead we stayed for one and left into town. They offer food so I can understand why but there should have been a smoking area.
Stayed 1 night in Jul 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the Lake District. Conveniently located near shopping and attractions. Bike rentals available onsite. The bars, lounges and restaurants were fantastic.
Stayed 3 nights in May 2025

10/10 Excellent

louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, staff were lovely
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays I’ve ever had! Beutiful hotel will be coming back
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely hotel & great location. Breakfast always has a great selection too. We have stayed here previously & have booked to stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary break

Best welcome we’ve had checking into a Hotel, complimentary glass of fizz on arrival is a really nice touch. Amazing lake views. Very friendly, helpful staff, food and service absolutely spot on. Superb Spa. Well deserved ⭐️⭐️⭐️⭐️⭐️ ‘s
Stayed 2 nights in Jul 2025

6/10 Okay

LIBBY

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not very clean, towels had weird smell. Noisy in the apartments. Lift had no sensors causing injury twice very dated decor
Stayed 1 night in Jul 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the lakes

Excellent location weather was beautiful and the hotel was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Place

Wonderful stay in a beautiful place! The spa was well cared for and clean and the staff couldn't have been more helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Sunghoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was lovely but needed updating, no USB ports, no info in room about surrounding area and no WiFi password info. The service from all the staff was first class, public areas were really clean. The food was excellent
Stayed 3 nights in Jul 2025

8/10 Good

Libby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great time here, the room was spacious and all the staff were very friendly. The only downsides were that a gym is advertised on the hotel listing which there isn’t one & we both paid £90 for a full body massage and after asking for firm pressure it was more on the softer side.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 2 nights in Jul 2025

4/10 Poor

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had a very disappointing stay at the lakes hotel and spa. Our first impression of the hotel was arriving Friday evening and having a relaxing spa at the end of our journey. What we arrived to was a unlit dark and seedy room with empty alcohol glasses all over the tables and 7 couples being intimate in the pool. Whilst I can't blame the hotel for the guests behaviour, it's important for prospective guests to be aware of the vibes of the place. We left the spa immediately and it was a similar experience when we tried again on Saturday late afternoon. The mix of alcohol and no natural light was an unpleasant one. The room was nice, spacious and clean but the location doesn't really lend itself well to exploring the lake district (this was my mistake in booking accommodation in the area). The breakfast was satisfactory. I can understand the parking charges which are clear and upfront as there is limited capacity but it felt like a kick in the teeth after an already expensive weekend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed our recent stay at The Lakes Hotel & Spa. The staff were friendly and helpful throughout, and we were pleasantly surprised with the upgrade to a room with a hot tub – a lovely touch that really made our stay feel special. The room itself was spot on – clean, comfortable, and perfect for relaxing. We also had dinner at Mizumi, which was a real highlight. The food was excellent and full of flavour – we especially liked the sharing plates. Overall, we’d rate our stay a solid 10/10. We’ will definitely be back again in the near future.
Stayed 1 night in Jul 2025