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Heinitzburg Boutique Hotel

3.5 star property
Hotel in Windhoek with free breakfast and 24-hour front desk

Photo gallery for Heinitzburg Boutique Hotel

Outdoor pool, pool loungers
Property video
Aerial view
Breakfast, lunch and dinner served
Superior Double Room (Deluxe)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Air conditioning
The current price is NZ$506
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
22 Heinitzburg Street, Windhoek, 9000
  • Place, NamibRand Nature Reserve
    ‪7 min walk‬
  • Place, Katutura Township
    ‪7 min walk‬
  • Place, Maerua Mall
    ‪15 min walk‬
  • Airport, Windhoek (WDH-Hosea Kutako)
    ‪33 min drive‬

Room options

View all photos for Standard Twin Room (Deluxe)

Standard Twin Room (Deluxe)

Standard Twin Room (Deluxe)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (Deluxe)

Superior Double Room (Deluxe)

Superior Double Room (Deluxe)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Windhoek

At Heinitzburg Boutique Hotel you'll be within steps of Heinitzburg Castle and Schwerinsburg Castle. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3.5-property class Windhoek hotel include Sanderburg Castle and NamibRand Nature Reserve.

What's nearby

  • NamibRand Nature Reserve - 7 min walk - 0.6 km
  • Katutura Township - 7 min walk - 0.6 km
  • Maerua Mall - 15 min walk - 1.3 km
  • Christ Church - 15 min walk - 1.3 km
  • Namibia University of Science and Technology Hotel School - 2 min drive - 2.2 km

Getting around

  • Windhoek Station - 10 min drive
  • Windhoek (ERS-Eros) - 11 min drive

Restaurants

  • ‪Krisjan's Bistro - ‬4 min walk
  • ‪KFC - ‬19 min walk
  • ‪La Leona - ‬15 min walk
  • ‪Slowtown - ‬20 min walk
  • ‪Piccolo Caffe & Lounge - ‬19 min walk

About this property

Heinitzburg Boutique Hotel

Hotel in Windhoek with free breakfast and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Heinitzburg Boutique Hotel. Free self parking is available.

This 3.5-star Windhoek hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Heinitzburg Boutique Hotel offers 16 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. 43-inch Smart televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Exterior

Hilton Windhoek

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 830 reviews
The price is NZ$213
includes taxes & fees
17 Oct - 18 Oct
Hilton Windhoek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Frequently asked questions

What is the cancellation policy at Heinitzburg Boutique Hotel?

Heinitzburg Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heinitzburg Boutique Hotel?

As of 10 Oct 2025, prices found for a 1-night stay for 2 adults at Heinitzburg Boutique Hotel on 11 Oct 2025 start from NZ$505.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heinitzburg Boutique Hotel?

Yep, Heinitzburg Boutique Hotel has a free self car park.

Does Heinitzburg Boutique Hotel have a pool?

Heinitzburg Boutique Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Heinitzburg Boutique Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as travel cots in the guestrooms, it's no surprise that Heinitzburg Boutique Hotel is a hit with families.

Does Heinitzburg Boutique Hotel serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Heinitzburg Boutique Hotel?

No, Heinitzburg Boutique Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Heinitzburg Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Heinitzburg Boutique Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Heinitzburg Boutique Hotel?

No, pets are not allowed.

Reviews

Heinitzburg Boutique Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 34 out of 49 reviews
Rating 8 - Good. 10 out of 49 reviews
Rating 6 - Okay. 3 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

Reviews

10/10 Excellent

Heidi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Hermann

Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive

The hotel is clean but loud. The management tries too hard to make it a first class experience without success. The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Stayed 4 nights in Dec 2023

4/10 Poor

Jacques

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Promised with no delivery

It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Stayed 2 nights in Dec 2023

8/10 Good

Herbert Christian

Travelled with partner
Liked: Cleanliness, staff & service
Lovely view from open air restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Herbert

Stayed 1 night in Oct 2023

10/10 Excellent

David, Indianapolis

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.
Stayed 1 night in Sep 2023

6/10 Okay

Chad, ROSWELL

Travelled with partner
Liked: Cleanliness, staff & service
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Stayed 3 nights in Apr 2023

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness
Disliked: Staff & service

Overrated. Do not recommend

When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Stayed 1 night in May 2023

10/10 Excellent

Bernd, Altendorf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is outstanding.
Stayed 3 nights in Feb 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful experience at the top of Windhoek! The view was breathtaking along with the facilities and room was large. A pleasant time there with the wife and well recommended.
Stayed 1 night in Aug 2021

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilltop Views

We stayed here for only one night but it was very restful and luxurious. The location was great to do one or two things in town. The front desk was great to ask advice about what to do or any general questions. The views from the pool are beautiful because the hotel is on a hill so you can see the whole town, and you see the same view from their restaurant. We had dinner there and it was delicious and a great way to end a trip!
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great sundowners, nice restaurant and staff all very helpful, would highly recommend
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Hervinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent location. The only suggestion I have is provide a complimentary water bottle to each guest in rooms. Is a small gesture that could be appreciated. Every hotel I rated worldwide does provide a complimentary water. Specially a 4 star hotel. Otherwise is a superb hotel and location.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Oasis in Windhoek

Beautiful place, great garden and pool and terrace overlooking the city.. Nice respite from the nondescripts city of Windhoek. Rooms are ok, comfortable, clean.No tea or coffee making facilities in the room, not even a complimentary bottle of water.
Stayed 1 night in Feb 2019

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit Stil in Namibia

Das Hotel Heinitzburg ist eine sehr gute Wahl für den Start oder den Schluss der Namibia Reise. Ein Schloss, dessen Charme erhalten geblieben ist. Sehr schöne Suiten, und vor allem ein exquisites Restaurant (Leo) machen den Aufenthalt zum Genuss.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein sehr gutes Hotel, besonders gut war das Personal, sehr freundlich und aufmerksam. Leider gab es stundenlang kein Wasser. Das Restaurant war auch ausgezeichnet.
Stayed 1 night in Jun 2025