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Castle Hotel Windsor

4.0 star property

Photo gallery for Castle Hotel Windsor

Lunch and dinner served
Staircase
Reception
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$348
includes taxes & fees
17 May - 18 May

Explore the area

View map
18 High Street, Windsor, England, SL4 1LJ
  • Place, Windsor Castle
    ‪2 min walk‬
  • Place, Windsor Royal Shopping Centre
    ‪3 min walk‬
  • Place, King Edward Court Shopping
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Heritage Deluxe

Heritage Deluxe

Heritage Deluxe

10.0 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park Wing Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

Park Wing Superior

9.0 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Heritage Superior

Heritage Superior

Heritage Superior

9.8 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mews Deluxe

Mews Deluxe

Mews Deluxe

9.2 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Superior Twin

Heritage Superior Twin

Heritage Superior Twin

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Park Wing Classic Double

Park Wing Classic Double

Park Wing Classic Double

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Park Wing Superior Twin

Park Wing Superior Twin

Park Wing Superior Twin

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Park Wing Classic with Sofabed

Park Wing Classic with Sofabed

Park Wing Classic with Sofabed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mews Junior Suite

Mews Junior Suite

Mews Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Windsor Junior Suite

Windsor Junior Suite

Windsor Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Windsor

A luxury stay in the heart of Windsor awaits you at Castle Hotel Windsor. Within just a 10-minute stroll, you'll find popular attractions like Windsor Castle and Thames River. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .Leaf at The Castle Hotel is open for lunch and dinner. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Windsor City Centre hotel include LEGOLAND® Windsor and Ascot Racecourse.

What's nearby

  • Windsor Guildhall - 1 min walk - 0.0 km
  • Windsor Castle - 2 min walk - 0.2 km
  • Windsor Royal Shopping Centre - 3 min walk - 0.3 km
  • Theatre Royal - 3 min walk - 0.3 km
  • King Edward Court Shopping - 6 min walk - 0.5 km

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Cinnamon Cafe - ‬2 min walk
  • ‪The Ivy Windsor - ‬2 min walk
  • ‪The Horse & Groom - ‬1 min walk
  • ‪Black Sheep Coffee - ‬2 min walk

About this property

Castle Hotel Windsor

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 893 square feet (83 square metres) and includes a conference centre. A library, a terrace, and coffee/tea in common area are also featured at the luxury Castle Hotel Windsor. For a fee, parking is available.

This 4-star Windsor hotel is smoke free.

  • 108 guestrooms or units
  • 3 levels
  • 893 sq ft of conference space
  • 83 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Castle Hotel Windsor offers 108 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Exterior
Harte and Garter
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  • Free Wi-Fi
  • Breakfast available
3.8 out of 5, Good, 429 reviews
The price is NZ$169
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leaf at The Castle Hotel
  • Leaf at The Castle Hotel

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (893 square foot of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Renovations and closures

The property will be renovating from 25 November 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.00 per person
  • Uncovered self-parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

What is the cancellation policy at Castle Hotel Windsor?

Castle Hotel Windsor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castle Hotel Windsor?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Castle Hotel Windsor on 17 May 2026 start from NZ$348, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castle Hotel Windsor?

Yep, Castle Hotel Windsor has an uncovered self car park for GBP 30 per night. A self car park is also available, for a fee.

Are there any beaches close to Castle Hotel Windsor?

The closest beach to Castle Hotel Windsor is Ruislip Lido Beach (17 km).

Does Castle Hotel Windsor serve breakfast?

Yep, our guests adore the buffet brekkie here! Available weekdays between 7:00 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Castle Hotel Windsor?

No, Castle Hotel Windsor does not offer an airport shuttle service.

Is there a bar or restaurant at Castle Hotel Windsor?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner. The property will be renovating its dining venue from November 25 2025 until May 31 2026 (completion date subject to change).

What time are check-in & check-out at Castle Hotel Windsor?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Castle Hotel Windsor?

No, only service animals are allowed.

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities
Staff were helpful and courteous. Room was clean and a good size.
Stayed 1 night in Feb 2026

8/10 Good

Sarah

Stayed 1 night in Feb 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. The rooms were spotless and the staff were excellent.
Stayed 1 night in Feb 2026

6/10 Okay

Lisa

Stayed 2 nights in Jan 2026

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were fully aware of the refurbishment going on in the hotel. The hotel staff were courteous, friendly and professional which goes along way, considering the restrictions of where the hotel guests could have access within the hotel. Our hotel room was very comfortable and the breakfast was delicious and hot..
Stayed 1 night in Jan 2026

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
The service was great. Lovely room (we booked a twin so it gave us the equivalent of a super king mattress). Good breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Alex, Abergavenny

Stayed 4 nights in Jan 2026

6/10 Okay

Jennifer

Stayed 2 nights in Jan 2026

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, was there during remodel so some things (restaurant/bar) were closed)
Stayed 1 night in Jan 2026

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend the castle hotel to everyone. Lovely hotel, great location and the staff were so friendly and helpful. On arrival to the hotel, I went to check in, and found I’d booked the wrong date, I was a week early. Expedia did nothing whatsoever to help me, apart from try to charge me the same price of the room again, to change my booking, even though I spend £1000s through them every year. It was my mistake, but I found Expedias response to the situation very disappointing. However, the lady on reception and someone from the reservations team…. I can’t remember either of their names, did everything they could to help and even got me a refund on the room that I incorrectly booked and I can’t thank them enough. If you ever stay in Windsor, then make sure you stay here
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

.
Stayed 1 night in Dec 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Hajara

Stayed 1 night in Jan 2026

10/10 Excellent

Alex, Abergavenny

Stayed 1 night in Jan 2026

6/10 Okay

Jeffrey, Alameda

It is under construction, some what inconvenient. Can be noticed before booking
Stayed 1 night in Jan 2026

10/10 Excellent

jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Warmth.....
Stayed 1 night in Jan 2026

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Excellent Hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived, we felt welcome and important. David took our bags without hesitation, and the young lady on reception was an absolute Oracle for local things. Stanford was perfect as he looked after my parents' needs. Everything was perfect for a wonderful New Year stay. And actually it was our wedding night, so everything was perfect. A lovely hotel with incredible service.Thank you. Garry and Sue
Stayed 1 night in Dec 2025

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Great location, rooms are very spacious and the staff overall was very attentive and accommodating. I recommend this hotel to anyone visiting Windsor.
Stayed 3 nights in Dec 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well priced stay for new years celebrations
Stayed 1 night in Dec 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation, great staff, fantastic location, tight car park. Slight inconvenience due to renovations but the staff were very helpful.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Nice room, ckean and very good for
Stayed 1 night in Dec 2025

10/10 Excellent

emma

Liked: Cleanliness, staff & service, amenities
Room was lovely, shame the restaurant and bar were not open due to a refurbishment, cant wait to see the hotel when its had the refurbishment
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, friendly and professional
Stayed 1 night in Dec 2025