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Castle Hotel Windsor

Property class: 4

Photo gallery for Castle Hotel Windsor

A historic hotel with a classic facade, multiple windows, and a balcony with decorative railings.
A modern living room with sofas, a coffee table, and a bookshelf filled with books and plants.
A grand staircase with a checkered floor, leading to an upper level.
A room with a round table, red chairs, potted plants, a framed picture on the wall, and a lamp.
A bar area with stools, a bartender, and a variety of bottles and glasses.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$387
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
18 High Street, Windsor, England, SL4 1LJ
  • Place, Windsor Guildhall
    ‪1 min walk‬
  • Place, Windsor Castle
    ‪2 min walk‬
  • Place, Theatre Royal
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

A hotel room with a bed, a desk with a lamp, a chair, and a wardrobe.

Deluxe Double Room, 1 King Bed, Ensuite, City View

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

A neatly made bed with floral-patterned pillows and a matching headboard. There are two bedside lamps on either side of the bed.

Superior Double Room, 1 Queen Bed, Ensuite

9.0 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

A neatly made bed with floral pillows, a lamp, and a bottle on a bedside table.

Superior Double Room, 1 Queen Bed, Ensuite, City View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk with a lamp, a chair, and a wardrobe.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View (Heritage Twin)

A hotel room with two beds, a chair, a table, and a lamp.

Superior Room, 2 Single Beds, City View (Heritage Twin)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, City View (Classic - 1 Queen bed)

A bed with a wooden headboard, two decorative pillows, and two bedside lamps.

Standard Room, 1 Queen Bed, City View (Classic - 1 Queen bed)

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Park Wing Twin)

A hotel room with two beds, a desk, chairs, a painting, and a window.

Superior Room, 2 Single Beds (Park Wing Twin)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, City View (Classic room with sofa - 1 Queen bed)

A hotel room with a bed, a sofa, a small table, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed with Sofa bed, City View (Classic room with sofa - 1 Queen bed)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, City View (Mews Suite - 1 Super King bed)

A hotel room with a large bed, a desk, a chair, and a wall-mounted lamp.

Suite, 1 King Bed, City View (Mews Suite - 1 Super King bed)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Junior Suite)

A hotel room with a large bed, two armchairs, a desk with a coffee maker, and a chandelier.

Deluxe Room, 1 King Bed, City View (Junior Suite)

7.0 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

A neatly made bed with a patterned headboard, a decorative lamp, a bottle of water, and a vase on a bedside table.

Standard Room, 1 Double Bed

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Windsor

A luxury stay in the heart of Windsor awaits you at Castle Hotel Windsor. Within just a 10-minute stroll, you'll find popular attractions like Windsor Castle and River Thames. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .Penningtons bar is open for lunch and dinner. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Windsor City Centre hotel include LEGOLAND® Windsor and Ascot Racecourse.

What's nearby

  • Windsor Guildhall - 1 min walk - 0.0 km
  • Windsor Castle - 2 min walk - 0.2 km
  • Windsor Royal Shopping Centre - 3 min walk - 0.3 km
  • Theatre Royal - 3 min walk - 0.3 km
  • River Thames - 6 min walk - 0.6 km

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪The King and Castle (Wetherspoon) - ‬3 min walk
  • ‪The Horse & Groom - ‬1 min walk
  • ‪The Ivy Royal Windsor Brasserie - ‬2 min walk
  • ‪The Carpenters Arms - ‬1 min walk
  • ‪Caffè Nero - ‬3 min walk

About this property

Castle Hotel Windsor

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 893 square feet (83 square metres) and includes a conference centre. A library, a terrace, and coffee/tea in common area are also featured at the luxury Castle Hotel Windsor. For a fee, parking is available.

This 4-star Windsor hotel is smoke free.

  • 108 guestrooms or units
  • 3 levels
  • 893 sq ft of conference space
  • 83 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Castle Hotel Windsor offers 108 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

A hotel room with a view of a historic castle.
Macdonald Windsor Hotel
Windsor City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$238
includes taxes & fees
29 Nov - 30 Nov
Macdonald Windsor Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Penningtons
  • Penningtons bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (893 square foot of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.00 per person
  • Uncovered self-parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

What is the cancellation policy at Castle Hotel Windsor?

Castle Hotel Windsor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castle Hotel Windsor?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Castle Hotel Windsor on 15 Nov 2026 start from NZ$387, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castle Hotel Windsor?

Yep, Castle Hotel Windsor has an uncovered self car park for GBP 30 per night. A self car park is also available, for a fee.

Are there any beaches close to Castle Hotel Windsor?

The closest beach to Castle Hotel Windsor is Ruislip Lido Beach (17 km).

Is Castle Hotel Windsor family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that Castle Hotel Windsor is a hit with families.

Does Castle Hotel Windsor serve breakfast?

Yep, our guests adore the buffet brekkie here! Available weekdays between 7:00 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Castle Hotel Windsor?

No, Castle Hotel Windsor does not offer an airport shuttle service.

Is there a bar or restaurant at Castle Hotel Windsor?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Castle Hotel Windsor?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Castle Hotel Windsor?

No, only service animals are allowed.

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel very well located for the castle 100m walk distance
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay very helpful staff and very clean we look forward to are next visit
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in the hotel though it’s a short stay for a night. Helpful front desk, sizeable room, pleasant and big in-room breakfast (and kids free!). Will definitely revisit after current renovation.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel were so amazing The location of the hotel is fabulous
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel central to everything
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though going through renovations - rooms were large , staff was extremely helpful and adjustments made to our reservation were upgraded to accommodate the renovations- perfectly located across from castle, shopping and restaurants.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veey classy hotel. The included breakfast was wonderful!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Dave who took our bags, to the cheerful, efficient desk staffer, to the beautifully appointed facilities, this was a great stay. And it was the perfect waking distance from the castle.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, great location, clean rooms. Staff were super friendly. Great place to stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of Windsor, a couple of minutes walk from the hotel. The staff were very friendly and helpful. I would definitely stay there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Property is being refurbished but it wasn’t really that much of an inconvenience. Ideally located in centre of Windsor.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is beautiful and the staff is wonderful. Looking forward to breakfast!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this lovely hotel. The location was perfect for exploring all the sights, making it an ideal base for our visit. The staff were warm, friendly and welcoming, and we were very pleasantly surprised to be upgraded on arrival, which was much appreciated. Our room was cosy, comfortable and had everything we needed for a relaxing stay. Breakfast was also very enjoyable, with plenty to choose from. Overall, we had a fantastic experience and would happily stay here again. Thank you to all the team for making our stay so enjoyable!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stay here and it was lovely. Clean and comfortable rooms. Would definitely recommend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel and great location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel went above and beyond. It was such a wonderful stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was undergoing renovations when we stayed, but that didn't impact is at all. Great location, rooms are clean and large, staff was really helpful. Not handicap accessible, as there were several small flights of stairs, which is common in Europe.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great breakfast and very friendly staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent location, no lift in our section of the property. There was construction going on so not everything was available, but we personally did not lack anything. I am sure the hotel will be even more beautiful when finished.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room facilities great Staff exceptional
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room very clean and really efficient service
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff went the extra mile Nice room very clean with good amenities Work was going on so some facilities out of use but everything else was great and the location is ideal
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Excellent Hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. The rooms were spotless and the staff were excellent.
Stayed 1 night in Feb 2026