Relais & Chateaux - accommodation in Windsor

Excellent hotel. Lovely, large, luxury room. Very quiet. Bed was a tad firm for me, but it was okay. Friendly, helpful staff.

The hotel is huge and it takes a while to find your way around it. It’s very clean & staff are helpful and attentive. We had a family room and our 12 year old was given a single sofa bed but it didn’t have a mattress so was solid and not fit for purpose but a quick call to reception and they sent a z-bed up which had a mattress so was a lot more comfortable for our son. The bar & restaurants are lovely and quality food and service. Nothing too much trouble. The grounds of the hotel are lovely with areas to sit outdoors for a drink or relax. Overall I would recommend the hotel as a lovely place to stay. We will definitely return.

Incredible for the little ones, amenities within the room were fantastic. They absolutely loved the treasure hunt. The room was decorated amazingly and was extremely clean. Just a good score with regard to the adults though, I would have liked to have some biscuits as part of the coffee-tea area as there was nothing with our brew after sitting down a long day. Milk is only just enough for one coffee or tea. Coffee machine made luke warm coffees. Headboard is rock hard would be more comfortable with a softer one.