See all properties
Save

The Fairmont Winnipeg

4.0 star property
Eco-certified hotel connected to the convention centre in Winnipeg with a sauna

Photo gallery for The Fairmont Winnipeg

Exterior
Meeting facility
Fairmont Gold, Suite, 1 King Bed, Non Smoking
Suite, 1 Bedroom, City View
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is NZ$298
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
2 Lombard Pl, Winnipeg, MB, R3B0Y3
  • Canada Life Centre
    ‪7 min walk‬
  • RBC Convention Centre Winnipeg
    ‪11 min walk‬
  • Forks Market
    ‪13 min walk‬
  • Winnipeg, MB (YWG-Winnipeg James Armstrong Richardson Intl.)
    ‪9 min drive‬

Room options

View all photos for Fairmont Gold, Suite, 1 King Bed, Non Smoking

Fairmont Gold, Suite, 1 King Bed, Non Smoking

Fairmont Gold, Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, City View, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Fairmont, Room, 1 King Bed, City View, Corner

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Double Beds, City View, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Fairmont, Room, 2 Double Beds, City View, Corner

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Gold King, Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Fairmont Gold King, Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Fairmont, Room, 1 King Bed, View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Fairmont, Room, 1 Queen Bed

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont, Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Fairmont, Room, 1 King Bed

8.2 out of 10
Very good
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Double Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Fairmont, Room, 2 Double Beds, City View

7.4 out of 10
Good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Fairmont Gold, Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Free daily buffet breakfast

Holiday Inn Express Winnipeg Airport - Polo Park by IHG

St. James
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.3 out of 5, Excellent, 1,001 reviews
The price is NZ$253
includes taxes & fees
1 Sept - 2 Sept
Holiday Inn Express Winnipeg Airport - Polo Park by IHG

About the area

Winnipeg

The Fairmont Winnipeg puts you in the heart of Winnipeg, connected to the convention centre and within just a 10-minute stroll of Canada Life Centre and Shaw Park Stadium. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Velvet Glove Restaurant, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. 19000 square feet (1765 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a sauna and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this Exchange District hotel include St. Boniface Hospital and Polo Park.

What's nearby

  • Canada Life Centre - 7 min walk - 0.6 km
  • Canadian Museum for Human Rights - 8 min walk - 0.7 km
  • RBC Convention Centre Winnipeg - 11 min walk - 1.0 km
  • Forks Market - 13 min walk - 1.2 km
  • St. Boniface Hospital - 2 min drive - 1.9 km

Getting around

  • Winnipeg Union Station - 10 min walk
  • Winnipeg, MB (YWG-Winnipeg James Armstrong Richardson Intl.) - 16 min drive

Restaurants

  • ‪Fairmont Winnipeg - ‬2 min walk
  • ‪Fairmont Gold Lounge - ‬1 min walk
  • ‪Oeb Breakfast Co - ‬3 min walk
  • ‪Whiskey Dix - ‬4 min walk
  • Earls Restaurant

About this property

The Fairmont Winnipeg

Eco-certified hotel connected to the convention centre in Winnipeg with a sauna
The Fairmont Winnipeg offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 14 meeting rooms. Event space at this hotel measures 19000 square feet (1765 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified The Fairmont Winnipeg. For a fee, parking is available.

This Winnipeg hotel is smoke free.

  • 304 guestrooms or units
  • 21 levels
  • 19000 sq ft of conference space
  • 1765 sq. m of conference space
  • Built in 1970
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Fairmont Winnipeg offers 304 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hindi, Spanish

Similar properties

Reception hall

The Fort Garry Hotel, Spa and Conference Centre, Ascend Hotel Collection

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,004 reviews
The price is NZ$260
includes taxes & fees
24 Aug - 25 Aug
The Fort Garry Hotel, Spa and Conference Centre, Ascend Hotel Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 29 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 33 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Lounge at Fairmont
  • Velvet Glove Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 19,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s parking is located at Richardson Centre Parkade via underground walkway. Guests with mobility issues should request assistance at the hotel's front entrance.

Renovations and closures

This property is closed from 27 July 2025 to 31 July 2025 (dates subject to change).
The property will be renovating from 27 July 2025 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Business centre
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 29 per day (in/out privileges)
  • Valet parking fee: CAD 33 per day (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: CAD 25 per stay
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Winnipeg
Fairmont Winnipeg
Winnipeg Fairmont
Fairmont Winnipeg Hotel
The Fairmont Winnipeg Hotel Winnipeg
The Fairmont Winnipeg Manitoba
The Fairmont Winnipeg Hotel
The Fairmont Winnipeg Winnipeg
The Fairmont Winnipeg Hotel Winnipeg

Frequently asked questions

What is the cancellation policy at The Fairmont Winnipeg?

The Fairmont Winnipeg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fairmont Winnipeg?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at The Fairmont Winnipeg on 24 Aug 2025 start from NZ$298.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fairmont Winnipeg?

Yep, The Fairmont Winnipeg has a covered self car park with in/out privileges for CAD 29 per day.

Does The Fairmont Winnipeg have a pool?

The Fairmont Winnipeg has an indoor pool. The property will be renovating one of the swimming pools from July 27 2025 until July 31 2025 (completion date subject to change).

What makes The Fairmont Winnipeg a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Fairmont Winnipeg.

Is The Fairmont Winnipeg family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Fairmont Winnipeg is a hit with families.

Is there a free airport shuttle available at The Fairmont Winnipeg?

No, The Fairmont Winnipeg does not offer an airport shuttle service.

Is there a bar or restaurant at The Fairmont Winnipeg?

Yep, they've got a lounge bar and an onsite restaurant. The property will be renovating its dining venue from July 27 2025 until July 31 2025 (completion date subject to change).

What time are check-in & check-out at The Fairmont Winnipeg?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Fairmont Winnipeg?

Furry friends are welcome at The Fairmont Winnipeg, with food and water bowls on offer.

The Fairmont Winnipeg Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 508 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sidharth

Stayed 2 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Bad need of Reno
Stayed 2 nights in Apr 2025

8/10 Good

Alain

Stayed 2 nights in May 2025

6/10 Okay

Rui

Business traveller
Liked: Staff & service

Upgrades needed

Room was old. Furniture is marked up and feels dirty.
Stayed 3 nights in Apr 2025

2/10 Terrible

Rohin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kellyq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay. Its a lovely hotel, in a great location, and staff are always so helpful and friendly
Stayed 1 night in May 2025

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Rahul

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Charlotte

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Bernadette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Giselle Marie

Disliked: Cleanliness
Complained about dirty bathroom, dirty bed and 2 big bottles of shower gel and no shampoo. Hotel did resolve the issues, but it was a rocky start for a weekend getaway. We expected better from a Fairmont Hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

jmk

Stayed 4 nights in May 2025

4/10 Poor

Donna Van Leusden

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bellman was awesome, but the hotel needs some major help. Our bathroom showed cracks everywhere, sink was blocked, and the shower SCREAMED for the first five minutes every time. The wallpaper is peeling, and ripped in some places, and the HVAC was completely inadequate. Our mini-fridge still has the spacers for the old style with over-priced snacks, so you have to get creative with putting anything it. The TV is really old, and you cannot link or cast to it. Wifi is slow and not dependable (unless you want to pay a daily fee for an upgrade). The hotel is one of the most expensive ones in the city, it would be great if the actual hotel reflected that. We mentioned some of this on check out, but no one seemed very concerned. Again - bellman was terrific! Just for comparison, I stayed at the Holiday Inn on Portage and it was night and day so much better.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a great location
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Roshni

Travelled with family
Our room had two doubles and the sleep was by far the worst we’ve ever had. The mattresses were lumpy and caved in towards the centre. Please make sure to see the beds before you commit to staying. Not worth the price we paid and will most likely find another spot to stay next trip.
Stayed 3 nights in Apr 2025

8/10 Good

Meghan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The property is in need of a face lift. The service and food were excellent, but the rooms leave a lot to be desired. Ours had cracks in the ceiling, cracks in the shower walls, the bathroom overall was tired and run down, the panel on the wall that allows access to the HVAC unit was off the wall and sitting on the floor when we checked in, the fridge didn’t work, etc. Nothing earth shattering, but the condition of the rooms reads more like a Comfort Inn than a Fairmont.
Stayed 2 nights in Apr 2025

8/10 Good

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Construction around hotel was annoying as many sidewalks were closed and had to walk far away to cross street. Wifi was poor quality and not very fast. Could not download movies in advance of plane trip. Visited friends staying at Humphrey inn and their wifi was better quality
Stayed 1 night in Apr 2025

8/10 Good

Susan

Travelled with partner
Liked: Amenities, property conditions & facilities
A nice easy place to stay :)
Stayed 1 night in Apr 2025

2/10 Terrible

Guru

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Property needs Maintenance - Ac doesn’t work. Plumbing and fixtures coming off. No water provided in Room - When asked they said - we need to ask for it..
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and warm check in by the Doorman Mar and the frontdesk Oleksandra. Good looking lobby and walking distance to the concert hall.
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine old hotel in a downtown location. Beautiful room with a great bed and linens. We ordered breakfast from room service and it was great. Would recommend and would stay there again.
Room view - 11th floor.
Stayed 1 night in Apr 2025

2/10 Terrible

carolyn

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Terrible experience.

I chose the Fairmont for the brand reputation. The hotel was great. The experience was terrible. They put a drunk, fighting couple across the hall from me. The couple checked in late, after me. The hotel could have chosen any other room or floor in the hotel, away from guests. I had to call the front desk three times to send security. The couple was fighting and breaking furniture. The screaming was non-stop from midnight until 5 am. I had a conversation with the front desk in the morning. They told me they purposely didn't put the couple on a higher floor because of their condition. I couldn't understand what they were thinking by putting them across from me.
Stayed 2 nights in Jan 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and timely in response. Facility needs upgrades to flooring and wallcoverings.
Stayed 3 nights in Apr 2025

6/10 Okay

Corey, Toronto

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Not consistent with Fairmont standards. Will not stay here until significant investment is made to upgrade this property. Wifi charges in 2025 are astronomical and offensive, this is the only property out of my last 20 trips that charges for high speed internet. Have also provided in depth feedback to Fairmont leadership team regarding this property.
Stayed 5 nights in Feb 2025