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Comfort Suites Hanes Mall

2.5 star property
Hotel with free breakfast, near Hanes Mall

Photo gallery for Comfort Suites Hanes Mall

Standard Room, 1 King Bed with Sofa bed, Non Smoking
Exterior
Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Housekeeping
The current price is NZ$185
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪7 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Place, Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(110 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(46 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(80 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Hampton Inn & Suites Winston-Salem/University Area, NC

Winston-Salem
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,007 reviews
The price is NZ$216
includes taxes & fees
6 Oct - 7 Oct
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About the area

Winston-Salem

At Comfort Suites Hanes Mall you'll be within a 15-minute walk of Hanes Mall and 1.3 km (0.8 mi) from Wilkes Regional. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .Enjoy the gym and seasonal outdoor swimming pool. 947 square feet (88 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of RV/bus/truck parking. .In the area of this Winston-Salem hotel, you'll find Wake Forest University.

What's nearby

  • Hanes Mall - 7 min walk - 0.7 km
  • Novant Health Forsyth Medical Center - 2 min drive - 2.7 km
  • Wake Forest University Baptist Medical Center - 6 min drive - 5.3 km
  • Benton Convention Center - 8 min drive - 9.3 km
  • Wake Forest University - 13 min drive - 11.3 km

Getting around

  • High Point Station - 24 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪The Cookie House - ‬3 min drive

About this property

Comfort Suites Hanes Mall

Hotel with free breakfast, near Hanes Mall
Comfort Suites Hanes Mall offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 947 square feet (88 square metres) and includes conference space. The business-friendly Comfort Suites Hanes Mall also features coffee/tea in common area, dry cleaning/laundry services, and express check-out. Free self parking is available.

This Winston-Salem hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 5 levels
  • Conference rooms
  • 947 sq ft of conference space
  • 88 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Lift
  • No smoking on site
Comfort Suites Hanes Mall offers 80 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Hawthorne Inn and Conference Center

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,030 reviews
The price is NZ$263
includes taxes & fees
10 Oct - 11 Oct
Hawthorne Inn and Conference Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open on 23 May and close on 07 September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

What is the cancellation policy at Comfort Suites Hanes Mall?

Comfort Suites Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on 5 Oct 2025 start from NZ$181.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Hanes Mall?

Yep, Comfort Suites Hanes Mall has a free self car park.

Does Comfort Suites Hanes Mall have a pool?

Comfort Suites Hanes Mall has a seasonal outdoor pool. The pool is open from May 23 to September 07.

Does Comfort Suites Hanes Mall serve breakfast?

Yep, our visitors can't get enough of the free buffet breakfast here! Available on weekdays from 6:00 AM to 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Comfort Suites Hanes Mall?

No, Comfort Suites Hanes Mall does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Hanes Mall?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Comfort Suites Hanes Mall?

No, only service animals are allowed.

Reviews

Comfort Suites Hanes Mall Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 602 out of 1021 reviews
Rating 8 - Good. 249 out of 1021 reviews
Rating 6 - Okay. 103 out of 1021 reviews
Rating 4 - Poor. 31 out of 1021 reviews
Rating 2 - Terrible. 36 out of 1021 reviews

Reviews

10/10 Excellent

Amber

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it had an extra room with 2 king beds and a couch bed.
Stayed 1 night in Jun 2025

6/10 Okay

Courtney

Travelled with family, Business traveller
A little run down staff was helpful, it was fine for a last minute need.
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2025

2/10 Terrible

Josh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in after a 6 hour drive, got to the room to find bugs and hair everywhere. Turned around, checked out and found something far better. 10/10 do not recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Temple

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stacy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Average, I guess

The room did not meet what I had chosen online, but they were accommodating to a certain degree
Stayed 2 nights in Jun 2025

10/10 Excellent

Sherrell

Travelled with family and small children
Liked: Cleanliness
Convenient and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

LUZ, WEST NEW YORK

Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ulisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot to stop midway home from vacation. It was easy to get to. Room was very neat and clean. Great location very close to several dining choices. Front desk staff was amazing. If they offered more than 5 stars I would give them to Kyle. I made an error in the on line booking date. He helped me correct it and made me feel better about it. Being extremely fatigued from traveling all week, that simple act was lovely.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

6/10 Okay

Milton

Stayed 1 night in Jun 2025

8/10 Good

DONNIE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean as well as the bathroom. The staff were very friendly and helpful. The breakfast each morning was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Danyelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location in a very busy area.

This was a great location in Winston Salem. It's tucked right off the main strip near the mall away from the chaotic traffic, but still just a few minutes from the mall and restaurants. The room was spacious and clean, the breakfast was very good too. The gentleman at the front desk was like a trip back in time with his professionalism, kindness, and conversation. The only negative thing I could possibly point out is the extior could use a good pressure washing, for curb appeal, however that's not going to stop me from this location being my go to when I'm in the area.
Stayed 1 night in May 2025

8/10 Good

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean looking but smells a little musty. Pool was nice. Room was very clean.
Stayed 1 night in Jun 2025

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
comfortable and clean room, ice machine broken on third floor, nice breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, large room, great breakfast!

We needed to reserve our room early due to my husband having surgery that day. We needed a first floor room and two beds. When I called, I was accommodated immediately and when we arrived earlier than check in time, our room was ready for us. It was large and very clean. The included breakfast was very fresh and delicious with a good variety. I don’t expect much from hotel breakfast and this was a delightful surprise. The only negative I experienced is that the rooms are not very soundproof, it was noisy from others above us. It’s conveniently located near much shopping and restaurants. I would recommend it, great value for the money.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel next door is an eyesore but the confort inn was great. The service was quick and friendly and the staff was very nice. The inside of the hotel is well designed and clean. And the room i was in i give it an A+. I will come here again if i have to visit Winston-Salem.
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! The staff and building was great!
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable bed, quiet. Nice, large room. I would suggest an upgrade in towel quality, but not a deal breaker.
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Karen was very helpful and polite.
Stayed 2 nights in Jun 2025

6/10 Okay

Wendy

Liked: Staff & service
Staff was pleasant and great. Our was ok. Bathroom would not shut properly and while it was overall ok it just wasn’t as clean as it could have been.
Stayed 2 nights in Jun 2025

10/10 Excellent

NaShay

Stayed 2 nights in Jun 2025