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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel in Winston-Salem with coffee shop/cafe and seasonal outdoor pool

Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Exterior
Daily cooked-to-order breakfast for a fee
Seasonal outdoor pool
Reception
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$183
includes taxes & fees
12 Mar - 13 Mar

Explore the area

View map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪9 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Place, Novant Health Medical Park Hospital
    ‪3 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bath and shower
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bath and shower
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bath and shower
  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bath and shower
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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3.9 out of 5, Good, 281 reviews
The price is NZ$138
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About the area

Winston-Salem

At Courtyard by Marriott Winston-Salem Hanes Mall you'll be within just a 15-minute stroll of Hanes Mall and Adventure Landing Winston-Salem. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Bistro, serves American cuisine and is open for breakfast and dinner. Enjoy the gym and seasonal outdoor swimming pool as well as access to waterskiing. 1603 square feet (149 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6 AM and 9:30 AM. .In the area of this 3-property class Winston-Salem hotel, you'll find Wake Forest University.

What's nearby

  • Adventure Landing Winston-Salem - 9 min walk - 0.8 km
  • Hanes Mall - 9 min walk - 0.8 km
  • Wilkes Regional - 2 min drive - 1.7 km
  • Novant Health Forsyth Medical Center - 2 min drive - 2.4 km
  • Novant Health Medical Park Hospital - 3 min drive - 2.7 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 16 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪The Cookie House - ‬14 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Golden Corral - ‬11 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

Hotel in Winston-Salem with coffee shop/cafe and seasonal outdoor pool
Courtyard by Marriott Winston-Salem Hanes Mall offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1603 square feet (149 square metres) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Winston-Salem Hanes Mall. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1603 sq ft of conference space
  • 149 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Winston-Salem Hanes Mall offers 122 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Pillow-top beds, desk, laptop workspace, blackout curtains
Comfort Suites Hanes Mall
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,005 reviews
The price is NZ$177
includes taxes & fees
15 Feb - 16 Feb
Comfort Suites Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 9:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,603 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Winston-Salem Hanes Mall?

Courtyard by Marriott Winston-Salem Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Winston-Salem Hanes Mall?

As of 10 Feb 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Winston-Salem Hanes Mall on 12 Mar 2026 start from NZ$182.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Winston-Salem Hanes Mall?

Yep, Courtyard by Marriott Winston-Salem Hanes Mall has a free self car park.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a pool?

Courtyard by Marriott Winston-Salem Hanes Mall has a seasonal outdoor pool.

Is Courtyard by Marriott Winston-Salem Hanes Mall family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Courtyard by Marriott Winston-Salem Hanes Mall is a hit with families.

Does Courtyard by Marriott Winston-Salem Hanes Mall serve breakfast?

You bet, cooked-to-order brekkie is available daily from 6 AM to 9:30 AM.

Is there a free airport shuttle available at Courtyard by Marriott Winston-Salem Hanes Mall?

No, Courtyard by Marriott Winston-Salem Hanes Mall does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Winston-Salem Hanes Mall?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Courtyard by Marriott Winston-Salem Hanes Mall?

No, only service animals are allowed.

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 368 out of 714 reviews
Rating 8 - Good. 197 out of 714 reviews
Rating 6 - Okay. 79 out of 714 reviews
Rating 4 - Poor. 47 out of 714 reviews
Rating 2 - Terrible. 23 out of 714 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Steve

Travelled with family
Tv did not work. Phone did not work. Had to go to desk to request someone fix tv. In am front desk personnel didnt want to provide stirrers for coffee. Was not friendly. Water in bathroom took along time to heat. Breakfast was way too expensive.
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, nice staff Would definitely stay here again
Stayed 5 nights in Oct 2025

10/10 Excellent

alisha

Stayed 1 night in Oct 2025

6/10 Okay

Patricia

Disliked: Cleanliness
The bed was really uncomfortable, the floor was notably not vacuumed around the furniture. The ceiling in the
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel needs 2 extras luggage carriages. They only have 2 for a 4 floors building.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and very kind front desk and all the staff are very professional.
Stayed 1 night in Oct 2025

4/10 Poor

Janette

Disliked: Staff & service
No breakfast! Cold complimentary coffee. Staff not friendly. Will not stay there again. Will not recommend this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
heck in was fast and easy and the front desk person was friendly and very informative. Very good experience!
Stayed 1 night in Oct 2025

6/10 Okay

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get the middle room in the back overlooking the pool as I requested by phone when I booked the room over a month ago. The patio was very small and only had one chair. I asked the guy at the from desk about having just one chair and he told me that every room has one chair. Which he lied beacuse directly in the middle of the hotel which is what I requested when I booked the room was the patio, chairs and table (2 chairs) and the balcony was much bigger. Shame on you for lying. I will not rebook this hotel because of that reason. I trusted the person on the phone when she told me that she got me when I told her what I wanted.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edilberto

Stayed 1 night in Oct 2025

10/10 Excellent

Ramone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Very convenient! Wonderful amenities!
Stayed 2 nights in Sep 2025

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristy

Stayed 1 night in Sep 2025

10/10 Excellent

Jordy

Stayed 1 night in Sep 2025

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Aug 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet.
Stayed 1 night in Aug 2025

8/10 Good

William, Durham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard Marriott’s are typically consistent to properties and staff service and this location was no exception. Very hard to beat for nice overnight accommodations.
Stayed 1 night in Aug 2025

2/10 Terrible

DL

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Katrina

Stayed 1 night in Aug 2025

10/10 Excellent

LEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, spacious and a good price.
Stayed 1 night in Aug 2025

10/10 Excellent

Camellia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, and comfortable bed.
Stayed 1 night in Aug 2025

6/10 Okay

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025