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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property

Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Restaurant
42-inch LCD TV with cable channels, TV, Netflix
Exterior
Lobby
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$214
includes taxes & fees
5 July - 6 July

Explore the area

View map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪3 min drive‬
  • Place, Hanes Mall
    ‪3 min drive‬
  • Place, Wake Forest University
    ‪12 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(66 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed

9.4 out of 10
Exceptional
(57 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Winston-Salem

At Springhill Suites by Marriott Winston-Salem Hanes Mall you'll be 2.3 km (1.4 mi) from Hanes Mall and 2.3 km (1.4 mi) from Adventure Landing Winston-Salem. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a 24-hour front desk. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Within a 15-minute drive of this 3-property class Winston-Salem hotel, attractions include Wake Forest University Baptist Medical Center and Wake Forest University.

What's nearby

  • Adventure Landing Winston-Salem - 3 min drive - 3.0 km
  • Hanes Mall - 3 min drive - 3.4 km
  • Winston Salem State University - 9 min drive - 13.1 km
  • Benton Convention Center - 9 min drive - 11.5 km
  • Wake Forest University - 12 min drive - 13.0 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 88 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Village Tavern - ‬18 min walk

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

Springhill Suites by Marriott Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. The business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 95 guestrooms or units
  • 4 levels
  • Conference rooms
  • Continental breakfast (free)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Restaurant
Home2 Suites by Hilton Winston-Salem Hanes Mall
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 522 reviews
The price is NZ$228
includes taxes & fees
12 July - 13 July
Home2 Suites by Hilton Winston-Salem Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Frequently asked questions

What is the cancellation policy at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Springhill Suites by Marriott Winston-Salem Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Springhill Suites by Marriott Winston-Salem Hanes Mall?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Winston-Salem Hanes Mall on 5 Jul 2026 start from NZ$214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Yep, Springhill Suites by Marriott Winston-Salem Hanes Mall has a free self car park and free RV/bus/truck parking.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a pool?

Springhill Suites by Marriott Winston-Salem Hanes Mall has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8 AM to 10 PM.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall serve breakfast?

Yeah, complimentary continental breakfast is available on weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Springhill Suites by Marriott Winston-Salem Hanes Mall?

No, Springhill Suites by Marriott Winston-Salem Hanes Mall does not offer an airport shuttle service.

What time are check-in & check-out at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Check-in begins at 3:00 PM. Check-out time is noon.

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1003 reviews
Rating 8 - Good. 219 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jaquelyn

Liked: Cleanliness, staff & service, amenities
Staff was friendly and the room was very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast staff especially were so wonderful! Clean hotel, good parking, great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility, room, food, water pressure and staff were excellent! Our only complaint were the pillows.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing for the price, wonderfully spacious and extremely clean. All the staff I met were very friendly and eager to help. I'll be staying here on all my trips to Winston from now on.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, property conditions & facilities
Check in was quick and easy and the staff was friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kikia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 3 nights at this property. It's convenient to shopping and dining!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a large room with a kitchenette and sitting area! Nice!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Nice clean quiet stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Colleen

Liked: Staff & service, room comfort
Great location near many restaurants, all of the staff were very friendly and attentive
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Doneka

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent very spacious. Breakfast was good. Loved that they had turkey sausage. Pool was very small. However there was no hot tub.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities
Everything was excellent. From check to check out everything was top notch. Big spacious clean rooms, nice bed, nice fitness center with a very nice morning breakfast. Hot and cold options.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel! Heated pool clean room very nice! Only thing missing was a hair dryer other than that it was great!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Connie

Liked: Cleanliness, staff & service, amenities
Our room was nice however the bathroom floor was dirty (hair and dirt) and the sink barely drained.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and great accommodations
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was delicious and there were a big variety of choices.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Joey

Disliked: Cleanliness
Could be great with a better front desk staff- just not pleasant people. Was there for the week. Foyer always smelled like sewer gas. Otherwise a basic hotel. Bright spot was friendly Gladys at the breakfast every morning. She was very sweet
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and spacious
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tremain

Liked: Cleanliness, property conditions & facilities
The room was clean and tidy. Front desk personnel was helpful with getting change for using the laundry machine.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and comfortable beds. Great shower pressure! Great variety for breakfast buffet
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Ashaiya

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff stole $2000 from us and after about 30 minutes of questioning we received our money back so the hotel and police didnt find the employee Maria guilty
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities
Awesomeness manager at front desk, clean rooms, exterior is clean!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , spacious , free spring water , friendly and helpful staff and reasonably priced
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anne

Liked: Amenities
Like every Springhill suites I’ve stayed at, this one was wonderful. Clean, open design, excellent breakfast.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a great stop for families. It has the best indoor amenities and healthy breakfast options.
Stayed 1 night in Jun 2025