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Hotel Clara Luna

3.0 star property

Photo gallery for Hotel Clara Luna

Building design
Check-in/check-out kiosk
Staircase
Interior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
Av. Manuel Avila Camacho No. 42, Xalapa, VER, 91000
  • Place, Los Tecajetes Park
    ‪5 min walk‬
  • Place, Juarez Park
    ‪7 min walk‬
  • Place, Xalapa Cathedral
    ‪8 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Xalapa

At Hotel Clara Luna you'll be within a short 5-minute stroll of Juarez Park and Diego Rivera Gallery. Highlights at this hotel include a restaurant and in-room free WiFi. .The family restaurant, Azul Cafe, is open for breakfast, brunch, lunch and dinner. Business travellers can take advantage of conference space and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and noon. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Xalapa Centro hotel include Pinacoteca Diego Rivera and Xalapa Cathedral.

What's nearby

  • Los Tecajetes Park - 5 min walk - 0.5 km
  • Juarez Park - 7 min walk - 0.6 km
  • Xalapa Cathedral - 8 min walk - 0.7 km
  • Palacio de Gobierno - 8 min walk - 0.7 km
  • Paseo de los Lagos Park - 13 min walk - 1.2 km

Getting around

  • Xalapa Station - 14 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 107 min drive

Restaurants

  • ‪La Tiendita - ‬1 min walk
  • ‪El Asador - ‬1 min walk
  • ‪Casa Rosa Mexicano - ‬4 min walk
  • ‪Antojitos López - ‬4 min walk
  • ‪El Prototipo - ‬4 min walk

About this property

Hotel Clara Luna

There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Clara Luna. Self parking is free.

This 3-star Xalapa hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 4 levels
  • Built in 1988
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel Clara Luna offers 24 accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 125 for adults and MXN 95 for children
  • A restaurant

Restaurants on site

  • Azul Cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1988
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Clara Luna

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 125 for adults and from MXN 95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Clara Luna Xalapa
Hotel Clara Luna
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Frequently asked questions

What is the cancellation policy at Hotel Clara Luna?

Hotel Clara Luna offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Clara Luna?

Yep, Hotel Clara Luna has a free self car park.

What makes Hotel Clara Luna a romantic place to stay?

A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Clara Luna.

Does Hotel Clara Luna serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 7 AM to noon.

Is there a free airport shuttle available at Hotel Clara Luna?

No, Hotel Clara Luna does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Clara Luna?

Yep, you can grab a meal at Hotel Clara Luna's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Clara Luna?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Clara Luna?

No, pets and service animals are not allowed.

Hotel Clara Luna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 136 reviews
Rating 8 - Good. 48 out of 136 reviews
Rating 6 - Okay. 15 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Aranza

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a feeling of being at a B&B, the owners can be seen during breakfast time, making sure his guest are pleased with their stay! The staff was very accommodating. One can ask to see the private art of Mr Elfred Lee, besides seeing some of his work on display around the hotel! For those who want to enjoy a small walk to downton Xalapa this is a great location and it is very quiet area!
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Raul, Miami, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great location and clean

The staff at the hotel very friendly... good breakfast and not only the room was very clean all property was impecable...

8/10 Good

JESUS

Liked: Cleanliness, property conditions & facilities, room comfort

A romantic get away.

Very good value and accessibility. A piece of Agustin Lara's history.

8/10 Good

Hilary Lerner, Alamo, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

full breakfast

The hotel was clean and the beds comfortable. The breakfast was made to order and was very nice. About a 10 min. walk to town. Very friendly and helpful staff

8/10 Good

Bea, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel beautiful room service was fabulous

We were very pleased would stay here again . The night clerk was very attentive telling us where to get a late drink and snack offering us an umbrella we did not know it was even raining . Room Amor de amores was beautifully furnished large bed comfy better than expected . Breakfast was good service great .

8/10 Good

francesco

Liked: Cleanliness, staff & service

8/10 Good

rshacks, Mexico DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel - really close to the town centre

This is a good hotel - close to the town centre yet still quiet. It was clean and well maintained and the bed was really comfy. Staff were friendly and helpful.

10/10 Excellent

Lyn and Joel, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel close to the center

The Clara Luna is a very comfortable hotel close to the main park and has been newly remodeled. Our king bed was very comfortable and the room was spacious. The shower was not as warm as we would have liked at times but we were told that they were repairing the boiler. The breakfast menu was varied and satisfying. We stayed for six nights and enjoyed our stay.

8/10 Good

Richard, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and well located

Quiet and well located (not far from zocalo and restaurants). Huge room with recent furnitures. From the room, view on an unused parking lot. Only negative point: strong odor from a disinfectant (need few hours to remove with window open).

10/10 Excellent

Dan, San Miguel, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, lovely hotel with nice people

This is one of the best locations in town, on a nice street, not noisy, near good restaurants and the central district but just a little bit away from the hustle- bustle. The hotel is modern and comfortable...they are in the midst of updating, but there are still some smoking rooms being changed over to non- smoking that retain odors, so beware of that. A disappointment is that seemingly all rooms look out on an ugly parking lot or into a wall.. But it didn't bother me. Beds were extremely good, the room is wel- lit and very satisfactory. The staff is helpful and the restaurant is good ( but so many good ones in this city, I would go out, except for breakfast).

8/10 Good

Marc, United States/Mexico

Liked: Cleanliness, staff & service, room comfort

Good Place To Stay

Staff was exceptionally helpful, Self parking was free and very convenient. Public areas were very impressive for a three star hotel. Restaurant was convenient and reasonably priced for breakfast. The only criticism is that room maintenance, not cleanliness, could be improved. A suggestion is to include breakfast as an additional charge option. We were well satisfied with our stay and found the price very reasonable.

8/10 Good

Mugumogu

Liked: Cleanliness, staff & service, room comfort

Beautiful Hotel

The Clara Luna is on a quiet street yet very close & within walking distance to the zocalo and downtown area. This hotel doesn't look like much from the street outside, but inside it is very clean and modern. My wife and I and our 4 month old stayed one night in a room with two double beds. The hotel provided a Graco crib for the baby. I like that the hotel has free underground parking (though it was tight and a bit crowded when we left the next day). The carpet in the room looked brand new and I like the modern décor touches throughout the hotel. There is a little library and reading area in the lobby and a nice restaurant with lots of options for breakfast, lunch, or dinner. It was nearly 80 degrees when we arrived in mid December and our room was quite warm. The room has a remote controlled Samsung air conditioner, which is nice so you can turn the air on and not have to get back up out of bed to turn it off. It worked well and cooled the room in a short time. The beds were comfortable and we slept well. I don't recall hearing any noise from the outside or from any rooms near us. I would love to stay again and spend more time at the hotel and in the area!

6/10 Okay

Gerry M., Santa Cruz, CA

Liked: Cleanliness, staff & service

Pretty Good, But Cold

We stayed 5 nights in a king room. It was November, rainy, with daytime temps in the 50s and low 60s. The lobby and breakfast room are adjacent to a patio that is open to the outdoors. Both were very cold. We wore our coats to breakfast. Our room was a little warmer but what we thought was a heater was actually only an air-conditioner. When we finally asked, we were given a space heater, so the last 2 nights were better. There was hot water in the morning only, not afternoon or evening. Apart from the cold problem, the hotel was comfortable enough. The room was spacious. The staff was very accommodating and nice, and a few of them spoke English. Hot breakfast was very good. The location is on a busy street, but the rooms are quiet. It's a few blocks from the old part of town, which is where you will spend most of your time. Be sure to visit the superb anthropology museum.

10/10 Excellent

Diana, Oakland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, quiet retreat near the zocalo

Hotel Clara Luna is a jewel--a boutique hotel at a very reasonable price. All the staff go out of their way to make the guest feel at home. The owners have created a unique decor by furnishing a modern and spacious interior with some of their own European antiques.

8/10 Good

Marina., TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price!

It was close to everything. Staff was very nice and attentive. Rooms are big, and comfortable.

10/10 Excellent

Pragmatic, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to all must-see sights

The hotel was extremely clean and very well located. The staff was very helpful and the rooms were very comfortable. The price was also very reasonable for the class of hotel and the location.

10/10 Excellent

CARLOS CAMPOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

irtx

Liked: Cleanliness, staff & service, room comfort

It's all about the staff . . .

From the moment we drove into the garage after a slightly frazzling trip we were shown courtesy and competence. Unlike many other "high-end" domeciles they DONT nickle and dime you -instead the whole outfit is set up to let you relax and recharge. The only demerit was a room that was a tad dark, being in the back but that brought with it an appreciated quiet. The in-house restaurant, Cafe Azul isbetter than excellent and again, prices reflect the locale versus the saw-ya-coming tourist hustle that so many other hotels indulge in.

10/10 Excellent

hector tello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

quality of the room

overall i think was a great experience. I do have something to point out that the air condition wasnt working by the time of my arrival.

10/10 Excellent

Rolando Q

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveniently located. confortable, food excelent

Nice and confortable hotel. will go for it again. very close to downtown

10/10 Excellent

Ricardo, West Hartford, CT. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xalapa stay at downtown.

All staff very accommodating and helpful. Very clean. A little bit of problem with water pressure in the shower but not awful at all. You will survive this just fine. Another small issue was the dogs barking or housing in the distance to sirens of police cars or ambulances driving by. Besides these small issues, very centric, about 2 blocks away from the town center, where there is much more noise and traffic. It was a great deal with breakfast and parking included.