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Hotel Imperial

3.0 star property

Photo gallery for Hotel Imperial

Breakfast, lunch and dinner served
Reception
Staircase
Twin Room
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is NZ$86
includes taxes & fees
30 June - 1 July

Explore the area

View map
Avenida Rafael Murillo Vidal 56, Xalapa, VER, 91060
  • Place, Los Berros Park
    ‪3 min walk‬
  • Place, Xalapa Cathedral
    ‪12 min walk‬
  • Place, Juarez Park
    ‪12 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪19 min drive‬

Room options

View all photos for Standard One Double Bed

Standard One Double Bed

Standard One Double Bed

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Xalapa

At Hotel Imperial you'll be within just a 10-minute stroll of Xalapa Gallery of Contemporary Art and San Jose Church. Highlights at this hotel include a restaurant and free continental breakfast. .The family restaurant, Palatino, is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a business centre and free newspapers in the lobby. Each morning free breakfast is served. .Sights within a 10-minute walk of this 3-property class Xalapa Centro hotel include Los Berros Park and Callejón del Diamante.

What's nearby

  • Los Berros Park - 3 min walk - 0.3 km
  • Xalapa Cathedral - 12 min walk - 1.0 km
  • Juarez Park - 12 min walk - 1.0 km
  • Palacio de Gobierno - 12 min walk - 1.0 km
  • Paseo de los Lagos Park - 12 min walk - 1.0 km

Getting around

  • Xalapa Station - 13 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 102 min drive

Restaurants

  • ‪Giovanni's Pizza - ‬5 min walk
  • ‪Pico de Gallo - ‬4 min walk
  • ‪Incanto Pizzeria - ‬3 min walk
  • ‪Cinteotl Atoles y Tamales - ‬1 min walk
  • ‪La Santa Dona - ‬2 min walk

About this property

Hotel Imperial

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Imperial.

This 3-star Xalapa hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Imperial offers 34 air-conditioned accommodations with an iron/ironing board and free toiletries. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead. This Xalapa hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Exterior
Hotel Majova Inn Xalapa
Xalapa Centro
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 254 reviews
The price is NZ$81
includes taxes & fees
30 June - 1 July
Hotel Majova Inn Xalapa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Restaurants on site

  • Palatino

Things to do

  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 249 per pet, per day, plus a deposit of MXN 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 50 per stay
  • Pet fee: MXN 249 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property only accepts cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hotel Imperial.

Property is also known as

Hotel Imperial Xalapa
Imperial Xalapa
Hotel Imperial Hotel
Hotel Imperial Xalapa
Hotel Imperial Hotel Xalapa

Frequently asked questions

What is the cancellation policy at Hotel Imperial?

Hotel Imperial offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Imperial?

As of 29 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Imperial on 30 Jun 2026 start from NZ$86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Imperial serve breakfast?

Yep, free continental breakfast is served daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Imperial?

No, Hotel Imperial does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Imperial?

Yep, you can grab a meal at Hotel Imperial's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Imperial?

Check-in begins at 1:00 PM. Check-out time is noon.

Hotel Imperial Reviews

Reviews

6.6
Rating 10 - Excellent. 15 out of 48 reviews
Rating 8 - Good. 8 out of 48 reviews
Rating 6 - Okay. 10 out of 48 reviews
Rating 4 - Poor. 6 out of 48 reviews
Rating 2 - Terrible. 9 out of 48 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Dan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No había agua caliente ni presión en la regadera
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
La habitación tiene una ventana que da a la calle y al hacer la limpieza la dejan abierta sin supervisón. Asi la dejan todo el día
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo nos costó mucho trabajo subir las escaleras ya que traíamos un carrito donde estaba mi mascota De lo demás excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yael Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, no tengo ningún reclamo.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

José

Disliked: Cleanliness, staff & service, property conditions & facilities
No me hicieron la reservación y no me de dieron cuarto. No voy a pagar
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities
El personal es mal encarado, segun la habitación ya estaba pagada por expedia y me exigian el pago ahi, habitación muy pequeña, baño diminuto, muy mal relacion precio-habitación Al prestarme la plancha me pidieron mi cre
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
Stayed 1 night in May 2025
Verified

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio muchas gracias a la persona que me ayudo a calentar un desalluno era un muchacho muchas. Gracias y muy amable....
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
bien la estancia
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desastre
Stayed 17 nights in Dec 2024
Verified

10/10 Excellent

Payola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Santander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena elección para viajes emergentes.

La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Isabel Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Hitzel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

PATRICIA I

Liked: Cleanliness, amenities, property conditions & facilities
Acogedora, excelente ubicación
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Raúl Agustín

Liked: Cleanliness, staff & service, amenities
Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin estacionamiento :(

El hotel en general muy bueno solo que hice reservación en línea y ofrecían estacionamiento y la realidad es que no cuentan con él; ese detalle te deja un mal sabor de boca, aun así, ahora que ya sé si volvería.
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Demi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones estan mal construidas en desnivel y es dificil para personas de la tercera edad
Verified

2/10 Terrible

Eduardo Sebastián

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó no tengo en estacionamiento y el baño está súper horrible y súper pequeño.. todo lleno le escalones que apenas si puedes saber en dónde está la regadera lo canales de tv en blanco y negro y ni se diga de la atención del personal.. no sé si tenían sueño o les daba igual atender o no.. y la principio me dieron un cierto que ya estaba ocupado.. tuve que volver a bajar para decirles que había ya maletas en la habitación que me había asignado. Mal todo...
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Verified

8/10 Good

Fredy Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy agradable lo unico que hace que no sea excelente es que no cuenta con estacionamiento de allí en fuera el lugar es muy muy agradable y acojedor
Stayed 1 night in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en una zona céntrica y conveniente. Un gran plus que sea pet friendly.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

JORGE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

regular

regular
Verified

6/10 Okay

JORGE

Liked: Cleanliness, staff & service, room comfort

Buen servicio

Bien en general, la television se ve en blanco y negro
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y bien ubicado